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Title: Customer Relationship Management Administrator
Institution:&nbsp;Volunteer State Community College
Job Summary:
This position will work collaboratively with all departments to support the adoption and effective use of Volunteer State Community College’s Customer Relationship Management (CRM) software, Slate. This position will be responsible for maintaining an accurate CRM architecture that supports Volunteer State Community College’s Enrollment Funnel. The CRM Administrator will contribute to the development of the CRM by training/educating new users, providing input on technical solutions, and exploring/implementing previously unused features.
Job Duties:
Daily administration and support of Volunteer State Community College’s CRM platform and its users, including but not limited to, managing user security, responding to user requests, and end user support. Keep current on newly released Slate features and tools to routinely assess unused resources and recommend relevant projects and feature enhancements. Work with data management systems to integrate information from outside sources with the CRM. Develop, test, deploy, and maintain ad-hoc communication and communication campaigns to targeted audiences supporting the Enrollment Funnel. Develop, test, deploy, and maintain events inside the CRM to facilitate registration and tracking, and communication for participants in College activities. Create, manage, and refine custom queries, reports, and dashboards. Design, create and maintain forms for the collection of information, custom pages throughout the CRM, applications, and support business processes. Collaborate with relevant departments to setup and maintain Scheduler/Active Scheduler to include customizing the model for each area’s needs and providing training for users. Create and maintain Portals within the CRM to support faculty, staff and student needs throughout all parts of the Enrollment Funnel. Create and maintain documentation on business processes and policies. Manage ongoing maintenance efforts of previously built functionality including but not limited to data sources, prompts, queries, and reports. Serve as the primary point of contact for all escalated Slate questions. Use technical expertise to troubleshoot individual issues that arise. Create and deliver end-user training/documentation and develop ongoing assessment to ensure consistent use of system tools. Monitor data validation and consolidation efforts related to the CRM and relevant third party systems. Provide functional and technical support to CRM users with varying levels of technical skills. Maintain current knowledge on the CRM through regular professional development. Serve on college committees as assigned. Other duties as assigned.&nbsp;
Minimum Qualifications:
Bachelor’s degree and two years of related experience OR Associate’s degree and four years of related experience.
Preferred Qualifications:
Bachelor’s degree in a related field, Business Information Systems or Computer Science preferred. Direct experience with Slate, Axiom, and Ellucian Banner, specifically Slate implementation and development. Experience in higher education setting. Project Management Certification (PMP, CompTIA, or similar) or experience managing large projects. 
Knowledge, Skills, and Abilities:
Familiar with HTML, CSS, and SQL. Ability to work with Ellucian Banner. Ability to work directly with a CRM system. Ability to maintain confidentiality of records and information. Strong analytical, troubleshooting, and problem-solving experience. Experience using best practices in email communications and/or social media in a higher education setting. Strong attention to detail and accuracy with high speed required. Demonstrated experience with logic, technical design, and workflow concepts. Ability to work independently. Must be a willing advocate of the mission of the college. Database management, statistical data interpretation, and application of state-of-the art information technology as applied to enrollment management practices and programs.
Pay Rate: $51, 857 - $64,821 annual salary depending on experience
Volunteer State offers a comprehensive benefits package, including but not limited to the following:
<ul>
<li>Insurance:&nbsp; Health, Dental, Vision, Life, Disability (long and short term), FSA/HSA</li>
<li>Wellness Incentive Program (if enrolled in Health)</li>
<li>Educational Assistance:&nbsp; Fee Waiver, Spouse/Dependent Discounts, Tuition Reimbursement</li>
<li>Employee Assistance Program</li>
<li>Longevity Pay</li>
<li>Retirement Options:&nbsp; State of TN Pension (TCRS), 401a, 401K with up to $50/month match, 403b, and 457</li>
<li>14 Paid Holidays/Year</li>
<li>Annual Leave (if applicable)</li>
<li>Sick Leave</li>
<li>Sick Leave Bank</li>
<li>State Employee Discount Program with over 900 merchants</li>
</ul>
Special Instructions to Applicants:
Unofficial transcripts are acceptable for the application process.&nbsp;Official transcripts will be required upon hire.
Applicants may be subject to a background check.

Motlow State Community College


      Customer Relationship Management Administrator
    

ABOUT GREYSTARGreystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $290 billion of real estate in 247 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 857,400 units/beds globally, and has a robust institutional investment management platform comprised of more than $76 billion of assets under management, including over $34 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit <a href="http://www.greystar.com" target="_blank">www.greystar.com</a>. JOB DESCRIPTION SUMMARYThe Lifestyle Coordinator plays an integral role in the support of the day-to-day management of the community to achieve community goals surrounding resident retention. This role works closely with the Community Manager and Sales Consultants to assist in the move-in process, the creation and coordination of programs and resident events, and with all aspects of sales and marketing for the senior housing community.JOB DESCRIPTION1.&nbsp;&nbsp; &nbsp;Greets prospects and residents as they enter the office/leasing area and ensures the comforts of prospects and visitors while they wait to speak with a team member. Assists with tours as needed2.&nbsp;&nbsp; &nbsp;Answers phone calls, routes all calls to the appropriate team member for assistance, and assists with completed service request call backs as necessary.3.&nbsp;&nbsp; &nbsp;Maintains the guest suite schedule to ensure proper payment and cleanliness upon guest arrival and manages and monitors the loading dock and/or elevator schedule for move-ins and move-outs.4.&nbsp;&nbsp; &nbsp;Manages all package deliveries by documenting arrival information and notifying residents of all package deliveries within 24 hours.5.&nbsp;&nbsp; &nbsp;Ensures all amenities are in tour condition and prepared for resident use.&nbsp;6.&nbsp;&nbsp; &nbsp;Utilizes amenity space to develop and execute innovative, creative, and dynamic events, services, and programs. Works to develop outcomes as well as assessment metrics to determine success of programs.7.&nbsp;&nbsp; &nbsp;Keeps detailed information on local area restaurants, shops, delivery places, and other pertinent information that may be of interest to residents and maintains positive relationships and contacts with concierge vendors and local businesses, &nbsp;Offers recommendations to residents on a variety of services or needs and keeps up to date on events within the community.&nbsp;8.&nbsp;&nbsp; &nbsp;Monitors and responds to Lifestyle E-mail Account and works with Lifestyle Team to ensure messages are responded to in a timely fashion and to create marketing and awareness of events, programs, services, and initiatives.9.&nbsp;&nbsp; &nbsp;Creates and produces the monthly calendar, newsletter, and flyers with activities and events. Monitors and submits items for Resident Portal postings.10.&nbsp;&nbsp; &nbsp;Participates in ensuring Greystar sales and marketing program standards and benchmarks are being met.&nbsp;11.&nbsp;&nbsp; &nbsp;Provides input into the development of budgets within the property portfolio as it relates to planned activities and resident retention. Manage expenses to budget.#LI-AW1Additional Compensation:<ul><li>Corporate Positions:&nbsp;In&nbsp;addition to the base salary, this role may be eligible to participate&nbsp;in&nbsp;an annual bonus program based on&nbsp;individual and company performance.</li><li>Onsite Property Positions:&nbsp;In&nbsp;addition to the base salary, this role may be eligible to participate&nbsp;in weekly, monthly, and/or quarterly bonus programs.</li></ul>Robust Benefits Offered*:<ul><li>Competitive Medical, Dental, Vision, and Disability &amp; Life&nbsp;insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.</li><li>Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 10 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.</li><li>For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.</li><li>6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).</li><li>401(k) with Company Match up to 6% of pay after 6 months of service.</li><li>Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).</li><li>Employee Assistance Program.</li><li>Critical Illness, Accident, Hospital&nbsp;Indemnity, Pet&nbsp;Insurance and Legal Plans.</li><li>Charitable giving program and benefits.</li></ul>*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed&nbsp;information above due to Collective Bargaining Agreements and/or local governing authority.Greystar will consider for employment qualified applicants with arrest and conviction records.

Greystar

Event & Lifestyle Coordinator - Larkspur at Shadow Creek

ABOUT GREYSTARGreystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $290 billion of real estate in 247 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 857,400 units/beds globally, and has a robust institutional investment management platform comprised of more than $76 billion of assets under management, including over $34 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit <a href="http://www.greystar.com" target="_blank">www.greystar.com</a>. JOB DESCRIPTION SUMMARYThe Technical Project Manager will oversee the execution of website implementation and web development projects, ensuring timely delivery while collaborating closely with cross-functional teams, including product, development and creative teams. A key aspect of this role involves clearly translating client requirements into actionable tasks for development &amp; content implementation teams. This role will also drive process improvements to keep offerings efficient and profitable. Working in an Agile environment, the Technical Project Manager will ensure that projects are delivered on time, within budget, and meet client expectations. This is a great opportunity for someone with agency experience who enjoys managing cross-functional teams and optimizing workflows.JOB DESCRIPTION<h4>KEY RESPONSIBILITIES:</h4><ul><li>Project Oversight: Lead website implementation and web development projects, ensuring timelines, budgets, and quality standards are met.</li><li>Client-Development Translation: Act as a liaison between clients, creative design and development teams, translating client requirements into clear, actionable tasks.</li><li>Cross-Collaboration: Coordinate with the internal teams on web development &amp; implementation projects, ensuring creative and technical alignment.</li><li>Process Improvement: Continuously evaluate and improve project management processes to enhance efficiency and profitability.</li><li>Agile Project Management: Implement and manage projects using Agile methodology, ensuring adherence to best practices and continuous improvement.</li><li>Stakeholder Communication: Maintain proactive communication with clients and internal stakeholders, keeping everyone informed of project progress and requirements.</li><li>Resource Allocation: Manage team capacity and resource allocation, ensuring timely project delivery.</li><li>Risk Management: Identify project risks and develop mitigation strategies to ensure smooth execution.</li><li>Budget Management: Keep projects within budget, optimizing resources for maximum profitability.</li></ul><h4>BASIC KNOWLEDGE &amp; QUALIFICATIONS:</h4><ul><li>Bachelor’s Degree in Project Management, Web Development, or related field (or equivalent experience).</li><li>5+ years of experience managing digital projects, ideally in an agency environment.</li><li>Agile Expertise: Experience managing projects in an Agile environment, leading sprints, and overseeing backlogs.</li><li>Web Development Understanding: Strong understanding of web development principles, tools, and processes, with the ability to translate technical requirements between clients and development teams.</li><li>Process Improvement Skills: Proven ability to improve workflows and project processes to maintain profitability and efficiency.</li><li>Client-Facing Experience: Ability to clearly communicate technical details and project requirements to non-technical stakeholders.</li><li>Budget and Resource Management: Experience managing project budgets and resources effectively.</li><li>Strong Communication Skills: Capable of facilitating clear communication between cross-functional teams, stakeholders, and clients.</li><li>Agency Experience Preferred: Experience working in a fast-paced agency environment, handling multiple projects simultaneously.</li><li>Rare or occasional travel may be required to attend business meetings, training programs, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.</li></ul>#LI-RS1Additional Compensation:<ul><li>Corporate Positions:&nbsp;In&nbsp;addition to the base salary, this role may be eligible to participate&nbsp;in&nbsp;an annual bonus program based on&nbsp;individual and company performance.</li><li>Onsite Property Positions:&nbsp;In&nbsp;addition to the base salary, this role may be eligible to participate&nbsp;in weekly, monthly, and/or quarterly bonus programs.</li></ul>Robust Benefits Offered*:<ul><li>Competitive Medical, Dental, Vision, and Disability &amp; Life&nbsp;insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.</li><li>Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 10 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.</li><li>For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.</li><li>6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).</li><li>401(k) with Company Match up to 6% of pay after 6 months of service.</li><li>Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).</li><li>Employee Assistance Program.</li><li>Critical Illness, Accident, Hospital&nbsp;Indemnity, Pet&nbsp;Insurance and Legal Plans.</li><li>Charitable giving program and benefits.</li></ul>*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed&nbsp;information above due to Collective Bargaining Agreements and/or local governing authority.Greystar will consider for employment qualified applicants with arrest and conviction records.

Technical Project Manager

Feel Seen at Thrive!Community Information: Learn more about&nbsp;Encore Apartments&nbsp;here!Salary:$21-$22 per hour DOE&nbsp;Schedule:&nbsp;Full-time;&nbsp;Friday, Monday-Tuesday - 9 am - 6 pm, Saturday-Sunday 10am - 5pmOur purpose is to create a community where people feel seen, because we believe&nbsp;when people feel seen, they thrive. By cultivating award-winning workplaces, we foster an environment of connection, compassion and fun that our personnel extend to everyday life at their communities. Happy, inspired associates lead to happy, supported residents. We are dedicated to our boutique, at-scale approach to property management and building communities that flourish, which stems from hiring strong associates to grow with Team Thrive! Voted one of Washington's best workplaces 8 years in a row, and Portland’s best workplaces 2 years in row,&nbsp;Thrive builds on its culture by offering the following benefits:&nbsp;<ul><li>32 Paid Days off Per Year (PTO, Paid Holidays, Paid Personal Day, Paid Days of Service)</li><li>Paid Birthday Off</li><li>Generous Employer Matched 401k plan!</li><li>30% Housing Discount&nbsp;with Ownership and Regional Manager Approval</li><li>$150 Leasing Commission</li><li>$75 Renewal Commission (split between entire on-site team per renewal)</li><li>Medical benefits effective 1st of the month following your start date! <ul><li>100% employee medical &amp; dental insurance paid for non-tobacco associates, 80% covered for tobacco using associates</li><li>Optional HMO dental plan including adult and child orthodontics</li><li>Vision Option</li><li>$20,000 life insurance policy</li><li>Long-term disability coverage</li></ul></li><li>24 hour Employee Assistance Program/Hotline</li><li>Discounted Pet Insurance rates + additional voluntary benefit options</li><li>$300 annual professional development/tuition reimbursement</li><li>Training opportunities and career progression/growth plans!&nbsp;</li></ul>Leasing Consultant Purpose:The Leasing Consultant is the property's sales representative whose primary duties are to greet prospects, to present professionally the features and benefits of their assigned community and properly secure lease agreements from qualified persons, in a manner consistent with Thrive’s Values, policies and procedures as well as multi-family housing regulations.&nbsp;Leasing Consultant Job Responsibilities:<ul><li>Marketing/Leasing <ul><li>Maintains a professional yet friendly atmosphere in the leasing office and other areas where prospective residents and residents meet.</li><li>Inspects models and market ready vacancies daily to ensure cleanliness. Performs cleaning and staging as needed.</li><li>Conducts all business in accordance with Thrive policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to apartments.</li><li>Answers incoming phone calls and handles each call accordingly, whether it is a prospect call, irate resident, service request, etc. Transfers calls to assistant manager or Community Manager when appropriate.</li><li>Greets prospective residents, qualifies, determines needs and preferences, professionally presents community and specific apartments while communicating features and benefits.</li><li>Maintains awareness of local market conditions and trends. Contributes ideas to the manager for marketing property and for improving resident satisfaction.</li><li>Maintains a lease closing ratio at a level appropriate for the property and submarket.</li><li>Responds to inquiries in the Customer Relationship Management (CRM) system in accordance with Thrive expectations.</li><li>Posts regularly on online advertising sites such as Craigslist and Weblisters as instructed.</li><li>Sets out A-Boards and balloons at property entrances daily.&nbsp;</li></ul></li><li>Administrative <ul><li>Correctly completes all lease applications, assists with application verification and notifies prospective residents of results.</li><li>Types miscellaneous resident communication as needed.</li><li>Complete all lease paperwork including related addenda and accepts rents and deposits.</li><li>Completes Guest Card information form on all prospects, sends thank-you notes and performs follow- up.</li><li>Physically inspects property when on grounds, picks up litter and reports any service needs to maintenance staff. Inspects move-outs and vacancies.</li><li>Inventories office supplies on periodic basis. Reports needs to Community Manager.</li><li>Organizes and files appropriate reports, leases and paperwork.</li><li>Attends property and Thrive trainings and meetings as requested.</li></ul></li><li>Performs any additional duties assigned by Leasing Manager, Assistant Manager, Community Manager or Regional Manager.</li></ul>Desired Skills &amp; Experience<ul><li>Leasing experience in multi-family housing preferred.</li><li>National Apartment Leasing Professional (NALP)preferred.</li><li>Customer service experience strongly desired.</li><li>Yardi/CRM and Onsite experience preferred.</li></ul>Desired Competencies<ul><li>Excellent customer service, sales and closing skills.</li><li>Ability to work in a fast-paced and customer service-oriented environment.</li><li>Understanding of industry terms and their meaning.</li><li>Ability to de-escalate conflict and remain calm and courteous at all times.</li><li>Respects and understands diverse cultural and socio-economic backgrounds.</li><li>Communicates effectively, builds trust, and addresses community challenges with cultural awareness and equity.</li><li>Specific and thorough in communication with residents, vendors, subordinates, support departments, ownership and leadership.</li><li>Performs duties under pressure and meets deadlines in a timely manner.</li><li>Works well both as part of a team and independently.</li><li>Takes instructions and feedback from supervisors and is able to follow direction, learn and grow with a positive attitude.</li><li>Desire to learn and take initiative on projects and tasks.</li><li>Pro-active problem solver with the ability to follow company policies, mystery shop guidelines, and fair housing laws.</li><li>Driven team player looking to bring positive energy to the team.</li><li>Interacts with co-workers, supervisors, guests and the public in a professional and pleasant manner.</li><li>Strong time management, organizational and prioritization skills.</li><li>Strong attention sales and marketing.</li><li>Proficient in Microsoft Word, Outlook and Excel.</li><li>Ability to read, write, speak and comprehend English using correct grammar and punctuation.</li></ul>If you do not fully meet the qualifications listed above but feel you have the skills and experience to be able to be successful in this position we welcome your application! Whether this or another position within Thrive, we would love to help you find the right role in our organization.&nbsp;Physical Requirements<ul><li>This position requires the ability to stand and walk or sit alternatively depending on the specific needs of the day. Estimated 70% of time is spent on feet and 30% spent sitting at desk.</li><li>Constant need to type, write, &amp; grasp (working at a computer and answering phones)</li><li>Occasional need to bend/stoop/squat, climb stairs, push or pull, and reach above shoulder (cleaning up litter, putting out advertisement sandwich boards, put out balloons, open doors, pick up and move items)</li><li>Ability to lift/move/push/pull up to 25 lbs on occasion, frequent need to lift/push/pull up to 20 lbs</li><li>For more information regarding the work environment, physical, and mental requirements, please contact <a href="mailto:Careers@thrivecommunities.com" target="_blank">Careers@thrivecommunities.com</a>.&nbsp;</li></ul>Equal Employment OpportunityDiversity is celebrated at Thrive as we believe it makes us a better company. Our hope is that each associate feels welcomed, respected, and appreciated for their unique contributions. From our hiring practices, performance reviews, raise decisions, and opportunities for promotions, Thrive follows consistent and fair practices to ensure all Thrive employees and potential employees have an equal opportunity for employment and advancement based on merit, and are not discriminated against because of race, color, religion, national origin, age, sex, veteran status, pregnancy, childbirth, pregnancy-related conditions, disability, gender, gender identity, sexual orientation, or on any other legally protected basis. Our Human Resources department works with teams to make reasonable accommodations for those that require assistance in being able to participate in the interview process or meet the requirements of their position.Background Check &amp; Drug Screen PolicyThrive Communities conducts background checks and drug screens for onsite property associates after the conditional offer of employment is accepted, in compliance with applicable federal, state, and local laws. Candidates will be asked to authorize these screenings and results will be reviewed by a designated HR representative. For questions about what will be reviewed on the criminal history, please contact <a href="mailto:careers@thrivecommunities.com" target="_blank">careers@thrivecommunities.com</a>.The 4-panel drug screen tests for the following:<ul><li>Amphetamines including Methamphetamine</li><li>Cocaine Metabolites</li><li>Opiates including Codeine and Morphine</li><li>Phencyclidine ("PCP")</li></ul>Thrive Communities reserves the right to modify this policy at any time without notice.

Thrive Communities

Leasing Consultant

Feel Seen at Thrive!Community Information: Learn more about Oxbow49&nbsp;here!&nbsp;Salary:&nbsp;$23.00-$24.00 per hour DOE&nbsp;Schedule:&nbsp;Full-time; Tuesday&nbsp;- Saturday 9 am - 6 pmOur purpose is to create a community where people feel seen, because we believe&nbsp;when people feel seen, they thrive. By cultivating award-winning workplaces, we foster an environment of connection, compassion and fun that our personnel extend to everyday life at their communities. Happy, inspired associates lead to happy, supported residents. We are dedicated to our boutique, at-scale approach to property management and building communities that flourish, which stems from hiring strong associates to grow with Team Thrive! Voted one of Washington's best workplaces 8 years in a row, and Portland’s best workplaces 2 years in row,&nbsp;Thrive builds on its culture by offering the following benefits:&nbsp;<ul><li>32 Paid Days off Per Year (PTO, Paid Holidays, Paid Personal Day, Paid Days of Service)</li><li>Paid Birthday Off</li><li>Generous Employer Matched 401k plan!</li><li>30% Housing Discount&nbsp;with Ownership and Regional Manager Approval</li><li>$150 Leasing Commission</li><li>$75 Renewal Commission (split between entire on-site team per renewal)</li><li>Medical benefits effective 1st of the month following your start date! <ul><li>100% employee medical &amp; dental insurance paid for non-tobacco associates, 80% covered for tobacco using associates</li><li>Optional HMO dental plan including adult and child orthodontics</li><li>Vision Option</li><li>$20,000 life insurance policy</li><li>Long-term disability coverage</li></ul></li><li>24 hour Employee Assistance Program/Hotline</li><li>Discounted Pet Insurance rates + additional voluntary benefit options</li><li>$300 annual professional development/tuition reimbursement</li><li>Training opportunities and career progression/growth plans!&nbsp;</li></ul>Leasing Consultant Purpose:The Leasing Consultant is the property's sales representative whose primary duties are to greet prospects, to present professionally the features and benefits of their assigned community and properly secure lease agreements from qualified persons, in a manner consistent with Thrive’s Values, policies and procedures as well as multi-family housing regulations.&nbsp;Leasing Consultant Job Responsibilities:<ul><li>Marketing/Leasing <ul><li>Maintains a professional yet friendly atmosphere in the leasing office and other areas where prospective residents and residents meet.</li><li>Inspects models and market ready vacancies daily to ensure cleanliness. Performs cleaning and staging as needed.</li><li>Conducts all business in accordance with Thrive policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to apartments.</li><li>Answers incoming phone calls and handles each call accordingly, whether it is a prospect call, irate resident, service request, etc. Transfers calls to assistant manager or Community Manager when appropriate.</li><li>Greets prospective residents, qualifies, determines needs and preferences, professionally presents community and specific apartments while communicating features and benefits.</li><li>Maintains awareness of local market conditions and trends. Contributes ideas to the manager for marketing property and for improving resident satisfaction.</li><li>Maintains a lease closing ratio at a level appropriate for the property and submarket.</li><li>Responds to inquiries in the Customer Relationship Management (CRM) system in accordance with Thrive expectations.</li><li>Posts regularly on online advertising sites such as Craigslist and Weblisters as instructed.</li><li>Sets out A-Boards and balloons at property entrances daily.&nbsp;</li></ul></li><li>Administrative <ul><li>Correctly completes all lease applications, assists with application verification and notifies prospective residents of results.</li><li>Types miscellaneous resident communication as needed.</li><li>Complete all lease paperwork including related addenda and accepts rents and deposits.</li><li>Completes Guest Card information form on all prospects, sends thank-you notes and performs follow- up.</li><li>Physically inspects property when on grounds, picks up litter and reports any service needs to maintenance staff. Inspects move-outs and vacancies.</li><li>Inventories office supplies on periodic basis. Reports needs to Community Manager.</li><li>Organizes and files appropriate reports, leases and paperwork.</li><li>Attends property and Thrive trainings and meetings as requested.</li></ul></li><li>Performs any additional duties assigned by Leasing Manager, Assistant Manager, Community Manager or Regional Manager.</li></ul>Desired Skills &amp; Experience<ul><li>Leasing experience in multi-family housing preferred.</li><li>National Apartment Leasing Professional (NALP)preferred.</li><li>Customer service experience strongly desired.</li><li>Yardi/CRM and Onsite experience preferred.</li></ul>Desired Competencies<ul><li>Excellent customer service, sales and closing skills.</li><li>Ability to work in a fast-paced and customer service-oriented environment.</li><li>Understanding of industry terms and their meaning.</li><li>Ability to de-escalate conflict and remain calm and courteous at all times.</li><li>Respects and understands diverse cultural and socio-economic backgrounds.</li><li>Communicates effectively, builds trust, and addresses community challenges with cultural awareness and equity.</li><li>Specific and thorough in communication with residents, vendors, subordinates, support departments, ownership and leadership.</li><li>Performs duties under pressure and meets deadlines in a timely manner.</li><li>Works well both as part of a team and independently.</li><li>Takes instructions and feedback from supervisors and is able to follow direction, learn and grow with a positive attitude.</li><li>Desire to learn and take initiative on projects and tasks.</li><li>Pro-active problem solver with the ability to follow company policies, mystery shop guidelines, and fair housing laws.</li><li>Driven team player looking to bring positive energy to the team.</li><li>Interacts with co-workers, supervisors, guests and the public in a professional and pleasant manner.</li><li>Strong time management, organizational and prioritization skills.</li><li>Strong attention sales and marketing.</li><li>Proficient in Microsoft Word, Outlook and Excel.</li><li>Ability to read, write, speak and comprehend English using correct grammar and punctuation.</li></ul>If you do not fully meet the qualifications listed above but feel you have the skills and experience to be able to be successful in this position we welcome your application! Whether this or another position within Thrive, we would love to help you find the right role in our organization.&nbsp;Physical Requirements<ul><li>This position requires the ability to stand and walk or sit alternatively depending on the specific needs of the day. Estimated 70% of time is spent on feet and 30% spent sitting at desk.</li><li>Constant need to type, write, &amp; grasp (working at a computer and answering phones)</li><li>Occasional need to bend/stoop/squat, climb stairs, push or pull, and reach above shoulder (cleaning up litter, putting out advertisement sandwich boards, put out balloons, open doors, pick up and move items)</li><li>Ability to lift/move/push/pull up to 25 lbs on occasion, frequent need to lift/push/pull up to 20 lbs</li><li>For more information regarding the work environment, physical, and mental requirements, please contact <a href="mailto:Careers@thrivecommunities.com" target="_blank">Careers@thrivecommunities.com</a>.&nbsp;</li></ul>Equal Employment OpportunityDiversity is celebrated at Thrive as we believe it makes us a better company. Our hope is that each associate feels welcomed, respected, and appreciated for their unique contributions. From our hiring practices, performance reviews, raise decisions, and opportunities for promotions, Thrive follows consistent and fair practices to ensure all Thrive employees and potential employees have an equal opportunity for employment and advancement based on merit, and are not discriminated against because of race, color, religion, national origin, age, sex, veteran status, pregnancy, childbirth, pregnancy-related conditions, disability, gender, gender identity, sexual orientation, or on any other legally protected basis. Our Human Resources department works with teams to make reasonable accommodations for those that require assistance in being able to participate in the interview process or meet the requirements of their position.Background Check &amp; Drug Screen PolicyThrive Communities conducts background checks and drug screens for onsite property associates after the conditional offer of employment is accepted, in compliance with applicable federal, state, and local laws. Candidates will be asked to authorize these screenings and results will be reviewed by a designated HR representative. For questions about what will be reviewed on the criminal history, please contact <a href="mailto:careers@thrivecommunities.com" target="_blank">careers@thrivecommunities.com</a>.The 4-panel drug screen tests for the following:<ul><li>Amphetamines including Methamphetamine</li><li>Cocaine Metabolites</li><li>Opiates including Codeine and Morphine</li><li>Phencyclidine ("PCP")</li></ul>Thrive Communities reserves the right to modify this policy at any time without notice.

Feel Seen at Thrive!Community Information: Learn more about Willows Crossings here!&nbsp;Salary: $25-$28 per hour&nbsp;Schedule:&nbsp;Full-time; Monday - Friday 9am-6pmOur purpose is to create a community where people feel seen, because we believe&nbsp;when people feel seen, they thrive. By cultivating award-winning workplaces, we foster an environment of connection, compassion and fun that our personnel extend to everyday life at their communities. Happy, inspired associates lead to happy, supported residents. We are dedicated to our boutique, at-scale approach to property management and building communities that flourish, which stems from hiring strong associates to grow with Team Thrive! Voted one of Washington's best workplaces 9 years in a row, and Portland’s best workplaces 2 years in row,&nbsp;Thrive builds on its culture by offering the following benefits:&nbsp;<ul><li>32 Paid Days off Per Year (PTO, Paid Holidays, Paid Personal Day, Paid Days of Service)</li><li>Paid Birthday Off</li><li>Generous Employer Matched 401k plan!</li><li> Leasing Commission</li><li> Recertification Commission (split between entire on-site team per renewal)</li><li>Medical benefits effective 1st of the month following your start date! <ul><li>100% employee medical &amp; dental insurance paid for non-tobacco associates, 80% covered for tobacco using associates</li><li>Optional HMO dental plan including adult and child orthodontics</li><li>Vision Option</li><li>$20,000 life insurance policy</li><li>Long-term disability coverage</li></ul></li><li>24 hour Employee Assistance Program/Hotline</li><li>Discounted Pet Insurance rates + additional voluntary benefit options</li><li>$300 annual professional development/tuition reimbursement</li><li>Training opportunities and career progression/growth plans!&nbsp;</li></ul>Leasing Consultant Purpose:The Leasing Consultant The Leasing Consultant is responsible for meeting the leasing goals of the property including greeting prospects, presenting the features and benefits of the community, and securing lease agreements in accordance with Thrive Values, policies and procedures as well as all rules and regulations related to affordable programs.Thrive’s purpose is to create a community where people feel seen because we believe when people feel seen, they thrive. Our values are to do the right thing, be a great place to work, and do work to be proud of. The Leasing Consultant is expected to meaningfully contribute to and perpetuate our purpose and values.Leasing Consultant Job Responsibilities:<ul><li> Marketing/Leasing <ul><li>Maintains a professional yet friendly atmosphere in the leasing office and other areas where prospective residents and residents meet.</li><li>Inspects models and market ready vacancies daily to ensure cleanliness. Performs cleaning and staging as needed.</li><li>Conducts all business in accordance with Thrive policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to apartments.</li><li>Answers incoming phone calls and handles each call accordingly, whether it is a prospect call, irate resident, service request, etc. Transfers calls to assistant manager or Community Manager when appropriate.</li><li>Greets prospective residents, qualifies, determines needs and preferences, professionally presents community and specific apartments while communicating features and benefits.</li><li>Maintains awareness of local market conditions and trends. Contributes ideas to the manager for marketing property and for improving resident satisfaction.</li><li>Maintains a lease closing ratio at a level appropriate for the property and submarket.</li></ul></li><li>Administrative <ul><li>Correctly completes all lease applications, assists with application verification and notifies prospective residents of results.</li><li>Ensures lease applications meet the appropriate affordability requirements.</li><li>Types miscellaneous resident communication as needed.</li><li>Complete all lease paperwork including related addenda and accepts rents and deposits in compliance with LIHTC, MFTE or other affordable program requirements.</li><li>Completes Guest Card information form on all prospects, sends thank-you notes and performs follow- up.</li><li>Physically inspects property when on grounds, picks up litter and reports any service needs to maintenance staff. Inspects move-outs and vacancies.</li><li>Inventories office supplies on periodic basis. Reports needs to Community Manager.</li><li>Organizes and files appropriate reports, leases and paperwork.</li><li>Attends property and Thrive trainings and meetings as requested.</li></ul></li><li>Performs any additional duties assigned by Leasing Manager, Assistant Manager, Community Manager or Regional Manager. </li></ul>Desired Skills &amp; Experience<ul><li>Familiarity with affordable housing programs such as LIHTC, MFTE, Section 8 preferred</li><li>National Apartment Leasing Professional (NALP) desired</li><li>Customer service experience strongly desired.</li><li>Yardi/CRM and Onsite experience desired.</li></ul>Desired Competencies<ul><li>Excellent customer service, sales and closing skills.</li><li>Ability to work in a fast-paced and customer service-oriented environment.</li><li>Understanding of industry terms and their meaning.</li><li>Ability to de-escalate conflict and remain calm and courteous at all times.</li><li>Performs well under pressure with multiple and competing deadlines.</li><li>Respects and understands diverse cultural and socio-economic backgrounds.</li><li>Communicates effectively, builds trust, and addresses community challenges with cultural awareness and equity.</li><li>Specific and thorough in communication with residents, vendors, subordinates, support departments, ownership and leadership.</li><li>Performs duties under pressure and meets deadlines in a timely manner.</li><li>Works well both as part of a team and independently.</li><li>Takes instructions and feedback from supervisors and is able to follow direction, learn and grow with a positive attitude.</li><li>Desire to learn and take initiative on projects and tasks.</li><li>Pro-active problem solver with the ability to follow company policies, mystery shop guidelines, and fair housing laws.</li><li>Driven team player looking to bring positive energy to the team.</li><li>Interacts with co-workers, supervisors, guests and the public in a professional and pleasant manner.</li><li>Strong time management, organizational and prioritization skills.</li><li>Strong attention sales and marketing.</li><li>Proficient in Microsoft Word, Outlook and Excel.</li><li>Ability to read, write, speak and comprehend English using correct grammar and punctuation</li></ul>If you do not fully meet the qualifications listed above but feel you have the skills and experience to be able to be successful in this position we welcome your application! Whether this or another position within Thrive, we would love to help you find the right role in our organization.&nbsp;Physical Requirements<ul><li>This position requires the ability to stand and walk or sit alternatively depending on the specific needs of the day. Estimated 70% of time is spent on feet and 30% spent sitting at desk.</li><li>Constant need to type, write, &amp; grasp (working at a computer and answering phones)</li><li>Occasional need to bend/stoop/squat, climb stairs, push or pull, and reach above shoulder (cleaning up litter, putting out advertisement sandwich boards, put out balloons, open doors, pick up and move items)</li><li>Ability to lift/move/push/pull up to 25 lbs frequently, occasional need to lift/push/pull up to 20 lbs - 40 lbs</li><li>For more information regarding the work environment, physical, and mental requirements, please contact <a href="mailto:Careers@thrivecommunities.com" target="_blank">Careers@thrivecommunities.com</a>.&nbsp;</li></ul>Equal Employment OpportunityDiversity is celebrated at Thrive as we believe it makes us a better company. Our hope is that each associate feels welcomed, respected, and appreciated for their unique contributions. From our hiring practices, performance reviews, raise decisions, and opportunities for promotions, Thrive follows consistent and fair practices to ensure all Thrive employees and potential employees have an equal opportunity for employment and advancement based on merit, and are not discriminated against because of race, color, religion, national origin, age, sex, veteran status, pregnancy, childbirth, pregnancy-related conditions, disability, gender, gender identity, sexual orientation, or on any other legally protected basis. Our Human Resources department works with teams to make reasonable accommodations for those that require assistance in being able to participate in the interview process or meet the requirements of their position.Background Check &amp; Drug Screen PolicyThrive Communities conducts background checks and drug screens for onsite property associates after the conditional offer of employment is accepted, in compliance with applicable federal, state, and local laws. Candidates will be asked to authorize these screenings and results will be reviewed by a designated HR representative. For questions about what will be reviewed on the criminal history, please contact <a href="mailto:careers@thrivecommunities.com" target="_blank">careers@thrivecommunities.com</a>.The 4-panel drug screen tests for the following:<ul><li>Amphetamines including Methamphetamine</li><li>Cocaine Metabolites</li><li>Opiates including Codeine and Morphine</li><li>Phencyclidine ("PCP")</li></ul>Thrive Communities reserves the right to modify this policy at any time without notice.

Leasing Consultant - Affordable Housing/Tax Credit

As a fitness operations coordinator, you will manage SCADfit's after-hours and weekend operations. You will staff the front desk, educate members on facility rules and regulations, and plan the implementation of various wellness programs. You will provide stellar customer service and assist the director of university recreation with quarterly meetings. You will also ensure that members safely use the equipment. Under the supervision of the director, you will work to ensure the fitness center's equipment is properly maintained, upgraded, and improved.The successful candidate should be able to multitask and work well with others in a responsible, reliable manner. They should also be knowledgeable of cardio and strength-training equipment. In the event of an emergency, the candidate must be comfortable notifying 911, security, and need-to-know staff.Minimum Qualifications: &nbsp;<ul><li>Evening and weekend availability</li></ul>Preferred Qualifications:&nbsp;<ul><li>Bachelor's degree in a related discipline or at least one year in the fitness industry</li><li>Six months of operations experience in a fitness center environment</li></ul>Certificates, licenses, and registrations: <ul><li>Personal training certification from NSCA, NASM, ISSA, ACE, or another nationally accredited organization</li></ul>Work Hours: The university work week is Sunday through Saturday. Most offices are open Monday through Friday 8:30 a.m. to 5:30 p.m. To accommodate business needs, employees may be assigned to other workdays and/or hours, including weekends and evenings.&nbsp;ADA Tag: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements and minimum qualifications listed represent the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions and/or meet the minimum qualifications.&nbsp;

Savannah College of Art and Design

Fitness Operations Coordinator

As a student success coordinator, you will liaise between the dean of student success and other SCAD leaders, including for the dissemination of key reports, coordination of meetings and events, and responding to telephone and walk-in inquiries. You will provide administrative support to the dean (e.g., calendar management, conduct research on background information for meetings, etc.) and gather information for various reports and expense invoices. You will assist the dean with daily situations involving students, faculty, and staff to determine the correct response. You will also schedule critical meetings for the dean, manage e-commerce submissions, and support the student success department as needed.In this role, you will manage the Student Success Center's reception area, address urgent matters, and offer direct support where needed. You will oversee the hiring and onboarding process of work-study students and student assistant staff, identify additional opportunities to improve student experiences within the Student Success Center, and communicate changes to all staff. You will provide support at university events related to recruitment or orientation and foster positive relationships within the SCAD community and external guests. You will also communicate with faculty regarding student medical emergencies that have resulted in missed classes.As a coordinator, you will manage all aspects of club and Inter-club&nbsp;Council (ICC) processes, policies, and programs. You will respond to inquiries about student clubs and conduct reports and assessments related to student involvement programming. You will also meet with club leaders to discuss, encourage, and implement new clubs, ensuring that they follow safety standards and university policies/procedures.In this role, you will oversee daily housing operations, including room changes and cancellation requests, and respond to student and family questions via email, phone calls, or in person. You will support the director of residence life in all aspects of the student housing assignment process at each SCAD location and off-campus and summer programs. You will be responsible for the review and submission of all facility work orders from residents, following up as appropriate. You will also assess and recommend changes for housing and residence life processes.The successful candidate should have a strong background in working with diverse populations, a demonstrated understanding of customer service, and knowledge of information management systems and web-based technology. They should be able to maintain a student-centered focus and pay close attention to their presentation through dress and conduct. Strong communication, presentation, organization, and project management skills are necessary to thrive in this role.Minimum Qualifications: &nbsp;<ul><li>Bachelor's degree with a strong work history in relevant field</li><li>At least two years’ experience in student activities within a university setting</li><li>Experience using Banner for maintenance of budgets</li><li>Knowledge of information management systems and web-based technology&nbsp;</li></ul>Travel required: <ul><li>Less than 10%</li></ul>Work Hours: The university work week is Sunday through Saturday. Most offices are open Monday through Friday 8:30 a.m. to 5:30 p.m. To accommodate business needs, employees may be assigned to other workdays and/or hours, including weekends and evenings.&nbsp;ADA Tag: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements and minimum qualifications listed represent the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions and/or meet the minimum qualifications.

Student Success Coordinator

04-Nov-2024<h4>Visiting Students Program Coordinator</h4>Faculty of Arts and Sciences 67157BRJob SummaryReporting to the Assistant Director of Admissions &amp; Director of the Visiting Students Program at the Harvard Kenneth C. Griffin Graduate School of Arts and Sciences (GSAS), the Visiting Students Program Coordinator provides comprehensive support for a wide range of complex administrative tasks in a busy office. Specifically, this position supports the Visiting Students Program and the Teaching Fellow appointment approval workflow for Harvard Griffin GSAS.Position DescriptionDuties include, but are not limited to, the following:Visiting Students Program<ul><li>Serves as an information source on policies and procedures for current and prospective visiting students. GSAS hosts visiting students with the status of either Special Students or Visiting Fellow (SS/VF).</li><li>Assists with Registration and Orientation.</li><li>Oversees the program’s email inbox, assists in maintaining the program’s social media presence, maintains student files, performs data entry, and prepares applications for departmental review.</li><li>Supports the Director to plan and coordinate welcoming receptions at the beginning of each term and provides support to the oversight and administration of Harvard Griffin GSAS student funding programs.</li><li>Coordinates SS/VF programs’ admissions processes, including managing and maintaining student records, and updating and backing-up database information.</li><li>Supports and assists in the communication process regarding the financial aid office, academic department administrators, and students regarding usage and policies of the funding.</li><li>Assists with visa processing, transcript processing, and creating enrollment verification letters.</li><li>Drafts official letters of enrollment for visiting students upon request Works with the director to provide the official documentation for students.</li></ul>Teaching Fellow Appointments (Academic Programs)<ul><li>Reviews all teaching fellow appointments for compliance issues.</li><li>Approves appointments in AURORA and ensures timely receipt by Payroll.</li><li>Enters appointments in PowerFAIDS to capture TF funding for Harvard Griffin GSAS students.</li><li>Corresponds with academic departments and partner schools to gain necessary approvals for students enrolled outside of GSAS.</li><li>Partners with Payroll to set up special payrolls in the first month of each term; ensures that schedules and deadlines are communicated to departments.</li></ul>Other Duties<ul><li>May provide seasonal support as needed to the Office of Admissions during peak times by providing phone coverage in November and December and transcript scanning support in the summer.</li><li>Provides back up support to the Harvard Griffin GSAS front desk as part of a rotation of support staff who provide lunch and absence coverage for the receptionist.</li></ul>Basic QualificationsFive or more years of related experience. Education beyond high school may count toward experience.&nbsp;Additional Qualifications and Skills<ul><li>Bachelor’s degree preferred.</li><li>Demonstrated excellent oral and written communication skills and the ability to respond to a variety of constituents in a highly professional manner.</li><li>Prior office and customer service experience, including phone support, preferably in a university environment.</li><li>Strong organizational skills and ability to handle details with accuracy in a fast-paced setting.</li><li>Self-motivated and ability to work independently as well as part of a team.</li><li>Ability to handle confidential information with discretion.</li><li>Proficiency with Microsoft Office (Excel, PPT, Outlook, Word).</li></ul>Additional InformationPlease submit a cover letter at time of application. We are unable to offer visa sponsorship now or in the future for this staff position. All formal offers will be issued by FAS Human ResourcesWork Format DetailsThis is a hybrid position that is based in Massachusetts. Additional details will be discussed during the interview process.&nbsp;About UsHarvard Griffin GSAS is where scholarship and innovation meet, where ideas are challenged and theories developed, where new knowledge is created, and where scholars emerge. The mission of Harvard Griffin GSAS is to identify and attract the most promising students to form a dynamic and diverse community, and to shape them into visionary scholars, innovative educators, and creative leadersBenefitsWe invite you to visit Harvard's Total Rewards website (<a href="https://hr.harvard.edu/totalrewards" target="_blank">https://hr.harvard.edu/totalrewards</a>) to learn more about our outstanding benefits package, which may include: <ul><li>Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.</li><li>Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.</li><li> Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.</li><li>Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.</li><li>Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.</li><li>Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.</li><li> Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.</li><li>Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.</li><li> Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.</li></ul>Job FunctionGeneral Administration Department Office LocationUSA - MA - Cambridge Job Code403134 Coordinator I Work FormatHybrid (partially on-site, partially remote) Sub-UnitGraduate School of Arts and Sciences Salary Grade054DepartmentHarvard Griffin GSASUnion55 - Hvd Union Cler &amp; Tech Workers Time StatusFull-time Pre-Employment ScreeningIdentity Commitment to Equity, Diversity, Inclusion, and BelongingHarvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.EEO StatementWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.

Harvard University FAS Human Resources

Visiting Students Program Coordinator

04-Nov-2024<h4>Events and Administrative Coordinator</h4>University Administration 67185BRJob SummaryReporting jointly to the Director of Presidential Events and Engagement and to the Chief of Staff, the Events and Administrative Coordinator supports two primary portfolios in the Office of the President.&nbsp; The Coordinator assists in the planning, administration, and implementation of events developed through the Office of the President. The Coordinator also assists with administrative support for the President and his team.Position DescriptionEvent Planning, Administration, and Implementation <ul><li>Works closely with the Director of Presidential Events and Engagement, who sets strategy for events hosted by the President and his Office. Supports planning and execution of events, including location scouting, selection of vendors, floor plans, event flow, briefings, staffing, etc.</li><li>Staffs events in coordination with the Director.&nbsp; This includes greeting guests, assisting with day-of needs, coordinating outside vendors, and monitoring all kitchen and back-of-house operations throughout events.</li><li>Creates and manages database tracking invitations, guest lists, and other information pertaining to guests and events.</li><li>Drafts logistical event briefings for Director to provide to President and other senior administrators.</li><li>Tracks bids, proposals, invoices, and overall budgets for events, including cost-comparisons for yearly events.</li><li>Reconciles credit card expenses related to events and other purchases for the President.&nbsp;</li><li>Works closely with Alumni Affairs and Development (AA&amp;D) on donor-related events and interactions held at the President’s House as well as larger University events in which collaboration is necessary.</li><li>Works with Harvard Public Affairs and Communications (HPAC) on organization and implementation of events and projects related to the President.</li><li>Assists Director with Commencement activities as it relates to the Office of the President, including private events related to Commencement throughout the week.&nbsp; Works closely with the Commencement Office regarding individual needs of honorary degree recipients.&nbsp; Works closely with AA&amp;D for seamless coordination of all Commencement events.</li><li>Assists with all aspects of preparing for regular meetings of University leadership and annual off-site retreat, including rooms, transportation, meals, guest speaker arrangements, A/V needs, etc. Works closely with venue staff to ensure seamless full or multi-day event. &nbsp;&nbsp;&nbsp;&nbsp;</li></ul>Administrative Support <ul><li>Supports president’s travel arrangements and expense reporting.&nbsp; Books flights and hotels for select presidential travel. Gathers proper documentation/receipts related to president’s travel for expense reporting.</li><li>Provide back-up administrative support coverage as needed for the President and for the Deputy to the President, including in-person support, scheduling, and briefings.</li><li>Serves as a resource to the President’s Office on planning for meetings and events.&nbsp; As assigned, provides administrative support for projects in the Office of the President, including logistical support for meetings and events, travel arrangements, expense processing, and scheduling.</li><li>Supports other general administrative duties as needed such as printing table tents and briefing binders and maintaining contact lists.</li><li>Other duties as assigned.</li></ul>&nbsp; &nbsp; Basic QualificationsCandidates MUST meet the following basic qualifications to be considered for this role: Three years of related experienceAdditional Qualifications and SkillsCollege degree or equivalent preferred.Excellent attention to detail and strong organizational skills while handling multiple projects simultaneously. Excellent interpersonal skills, with an understanding of standards of protocol, discretion, and etiquette when dealing with departments, vendors, or high-level senior University faculty and administration.&nbsp; Additional InformationThis position has a 3-month orientation and review period.&nbsp; Harvard University does not provide visa sponsorship. The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up to date on CDC-recommended vaccines.&nbsp; &nbsp;Work Format DetailsThis is a hybrid position that is based in Massachusetts. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.BenefitsWe invite you to visit Harvard's Total Rewards website (<a href="https://hr.harvard.edu/totalrewards" target="_blank">https://hr.harvard.edu/totalrewards</a>) to learn more about our outstanding benefits package, which may include: <ul><li>Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.</li><li>Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.</li><li> Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.</li><li>Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.</li><li>Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.</li><li>Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.</li><li> Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.</li><li>Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.</li><li> Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.</li></ul>Job FunctionGeneral Administration Department Office LocationUSA - MA - Cambridge Job Code403134 Coordinator I Work FormatHybrid (partially on-site, partially remote) Sub-UnitOffice of the President and Provost Salary Grade054DepartmentOPPUnion55 - Hvd Union Cler &amp; Tech Workers Time StatusFull-time Pre-Employment ScreeningIdentity ScheduleFull time. Monday through Friday. 35 hours per week.&nbsp;Commitment to Equity, Diversity, Inclusion, and BelongingHarvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.EEO StatementWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.LinkedIn Recruiter Tag (for internal use only)#LI-KP1

687 Project Management / Professional Services Jobs