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Associate - Digital Portfolio Management - Digital Banking

Associate - Digital Portfolio Management - Digital Banking

locationPhoenix, AZ, USA
PublishedPublished: 10/27/2024
Project Management / Professional Services
Full Time

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As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology of #TeamAmex.

The Digital Banking PortfolioTeam is seeking an AssociateDigital Portfolio Manager to support the BankingPortfolio management team.We are building a Banking and Payments platform that enables teams to create products at scale and powers digital channels to deliver compelling experiences in a dramatically faster fashion. As an Associate Digital Portfolio Manager, you will deliver end-to-end product portfolio management activities in alignment with strategic vision and roadmap. Evaluate business opportunities to define and optimize the product portfolio through analysis and understanding of targeted markets, market trends, new technology, customer business issues and the competitive environment. Assesses cost, risk, inter-dependencies, and impact on existing business activities to appraise investments and align investment with business objectives. Undertake planning activities required to obtain annual funding approvals for product investments. Analyze the product portfolio, perform modeling and simulation to identify any restructuring required to maintain alignment with strategic vision and roadmap.

You will empower the Banking product and engineering teams through the introduction, management, and administration of efficient tools and processes. Design and establish business processes to enable product success. Create and maintain documentation and supporting material to ensure the efficient operations of the product teams. Maintain unified product domain backlogs and roadmaps and tracks initiatives across Product teams to meet timelines and identify risks and dependencies. Lead the product governance process to ensure products meet the needs of all relevant stakeholders. 

Responsibilities:

  • Conducts analyses and builds reports in support of effective operations for Digital Product Management, special projects/initiatives, and/or strategic/operational planning activities.
  • Schedules & assists withPortfolio alignment, tasks, and ceremonies
  • Assists in tracking and visualizing product outcomes with clearly defined metrics and targets
  • Sends external communications on behalf of the Portfolio team to increase transparency across stakeholders and business partners
  • Facilitates teamwork and alignment between cross-functional teams including engagement, design, analytics, engineering, and experimentation and helps to identify and resolve any risks in the plans
  • Leads Annual & Strategic Planning for the Portfolio
  • Institutionalizes the knowledge of outcomes and lean portfolio management best practices
  • Identifies ways to improve and streamline agile operations
  • Fosters collaboration and transparency between product, business, and engineering teams
  • Supports the creation of tools and processes to improve the agile team’s ability to reliably execute and relentlessly innovate
  • Keeps up to date with industry, competitor, Agile/SAFe methodologies, and latest trends

Qualifications:

  • 5+ years of experience in Product Management, Lean Portfolio Management, or Project Management with proven record of accomplishment in defining winning product constructs and delivering a product roadmap
  • Experience in Banking Portfolio ManagementPaymentsis preferred
  • In depth knowledge of Scaled Agile (SAFe) methodologies and lean processes
  • Proven record of accomplishment managing large, complex products with multiple partners
  • Ability to establish and maintain effective working relationships with all levels within organization, internally and externally
  • Ability to engage and influence technical and non-technical teams in a global organization
  • Ability to predict and identify risks/opportunities from interdependencies of product deliveries
  • Excellent written & verbal communication
  • Problem solving, organizational, and analytical skills
  • Knowledge of financial services industry, banking industry, and associated products is a plus
  • Bachelor's degreeis highly preferred

Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries 
  • Bonus incentives 
  • 6% Company Match on retirement savings plan 
  • Free financial coaching and financial well-being support 
  • Comprehensive medical, dental, vision, life insurance, and disability benefits 
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
  • Free and confidential counseling support through our Healthy Minds program 
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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