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<h4>Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!</h4>Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth! We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and local community. From the nurses and physicians on the front line of patient care, to the managers who lead and guide our staff, to the many support roles that keep our facilities running smoothly - everyone plays a vital role in improving medicine for our patients.Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Part timeDepartment: RegistrationAll Locations: East BostonPosition Summary: The Patient Access Coordinator is responsible for the effective training of all registration staff within assigned clinical practices. The Patient Access Coordinator knows and understands the philosophy, objectives, policies and procedures of the department and consistently demonstrates these practices. The Patient Access Coordinator acts as a role model to all Patient Access Representatives. Schedule is Monday - Friday 12 a.m. - 5 a.m.Duties and Responsibilities: <ul><li>Acts as a mentor to new and existing registration staff.&nbsp;</li><li>Works with supervisor to orient and train new staff to department policies, procedures and workflow.</li><li>Schedules appointments for all patients as requested by the patient or provider.</li><li>Sets up the recalls for returning patients as instructed by the provider</li><li>Answers the telephone in a polite and courteous manner. Identifies the department and introduces self.</li><li>Works closely and professionally with the clinical team to assist patients who walk-in with symptoms. Obtains all relevant information to properly forward to the clinical team</li><li>Manages all incoming and outgoing in basket messages</li><li>Creates Telephone encounters for patients with non-urgent concerns in need of a call from someone in the clinical team</li><li>Scrubs schedule for all outstanding arrived appointments and complete them through the checkout process.</li><li>Utilizes Dental/Optical software according to the department</li><li>Verify insurance in advance and same day.</li></ul>Skills/Abilities <ul><li>Demonstrate excellent communication skills and ability to interact professionally with individuals at all levels.</li><li>Proficiency with technology using Windows, Epic, Workday, RTE, MassHealth portal</li><li>Demonstrate flexibility while being able to multi task and in a fast-paced environment.</li></ul>Experience <ul><li>At least two years of experience working in health care and/or with MassHealth insurances with a focus on creating an excellent patient experience.</li></ul>Education <ul><li>High School Diploma or G.E.D. required</li><li>Bilingual skills required (spanish/english)</li><li>Maintain annual CAC certification</li></ul>Benefits<ul><li>Medical, dental, and vision coverage.</li><li>Life and disability insurance.</li><li>401(k) retirement plan.</li><li>Tuition reimbursement.</li><li>Flexible spending and transportation accounts.</li><li>Paid holidays, vacations, sick, and personal time.</li><li>Generous staff development benefit.</li><li>Excellent malpractice coverage.</li><li>Pet insurance.</li><li>And much more.</li></ul>Pay Range$19.55 up to $29.33 based on experience NeighborHealth opens our doors to people from all demographics and cultures. Our workforce is as diverse as the city we call home - in gender, race, ethnicity, sexual orientation, disability, religion, and age, as well as in cultural backgrounds, life experiences, thoughts, and ideas

NeighborHealth

NeighborhoodHealth

Coordinator Patient Access

<h4>Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!</h4>Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth! We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and local community. From the nurses and physicians on the front line of patient care, to the managers who lead and guide our staff, to the many support roles that keep our facilities running smoothly - everyone plays a vital role in improving medicine for our patients.Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Full timeDepartment: Kids Activity &amp; NutritionAll Locations: East BostonPosition Summary: Program Coordinator is responsible for the access, delivery and development of physical activity programming for NeighborHealth's youth in order to promote and develop a healthy lifestyleEssential Duties &amp; Responsibilities ​<ul><li>Develop and maintain quality physical activity offerings sponsored by NeighborHealth’s Let’s Get Movin’ after school program. Including providing support, direction and hands on training to AmeriCorps members site coaches.&nbsp;</li><li>Coordinate and oversee the annual New Balance LGM 5K for Fitness including permitting, sponsorship, registration, volunteers.&nbsp; Develop and deliver 6 week 5k training program for LGM families and community members.</li><li>Develop and implement standardized Sport and Fitness curriculum.</li><li>Train staff and ensure that staff are confident in the delivery of programming to maintain quality and consistency across sites.&nbsp;</li><li>Responsible for the delivery of after school sport and fitness programming including but not limited to:&nbsp; site relations, program schedule and staffing, program delivery and coach supervision, protocol compliance and participant safety.</li><li>Oversee the coordination, content and day to day operations of the NeighborHealth's summer program. Including the summer programming schedule, permitting, program partners and JR leaders.&nbsp; &nbsp;Actively participate in delivery of summer programming as needed.</li><li>Direct the coordination of field trip opportunities, which promote fitness and a healthy lifestyle. Ensure proper staffing for outings.</li><li>Develop strong relations and work cooperatively with community organizations to promote the development of increased activity offerings for youth.&nbsp;</li><li>Develop partnerships with youth sport and recreation programs to enhance LGM programming.</li><li>Manage the baseline, midpoint and final testing of program participants.&nbsp; Ensure data entry is timely and accurately.&nbsp; Assist in the evaluation of data. Maintain enrollment and attendance data for inclusion into yearly data tracker for grants.</li><li>Work with LGM management team in program development efforts, which enhance quality and growth.</li></ul>EDUCATION: Bachelors Degree preferredEXPERIENCE:&nbsp; 1-2 years experience leading physical activity for childrenSKILLS/ABILITIES:Must maintain a valid MA driver’s license and good driving recordPAY RANGE: $21.51 up to $32.26 based on experience

Sports & Fitness Coordinator

<h4>Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!</h4>Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth! We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and local community. From the nurses and physicians on the front line of patient care, to the managers who lead and guide our staff, to the many support roles that keep our facilities running smoothly - everyone plays a vital role in improving medicine for our patients.Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Part timeDepartment: Community Resource &amp; Wellness CenterAll Locations: East BostonPosition Summary: The Community Resource Specialist will perform a wide variety of administrative and support activities to support the Care Navigation team in addressing social determinant of health needs. The Community Resource and Wellness Center supports community members with accessing basic needs such as rental assistance, food access, legal/immigration resources, domestic violence resources, and other financial supports. These functions will enable the Community Resource and Wellness Center to provide patient services efficiently and improve delivery of care. Duties will include phone intake and triage, scheduling and coordination of onsite programs such as food pantry, clothing and car seat drives. The Community Resource Specialist will also support the team with updating community resource flyers for patients, maintaining the resource database, and connecting with community based organizations to collaborate and share resources.Essential Duties &amp; Responsibilities&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<ul><li>Promptly answer incoming calls to the Community Resource and Wellness Center and interacts with all callers in a professional, respectful, courteous, and effective manner.</li><li>Provide phone triage, provides resource information to connect to services of immediate need</li><li>Navigate EPIC/Care Navigation CRM to access relevant and appropriate information, document needed services</li><li>Key staff member for food distribution: maintain sign up spreadsheets, onsite coordination of food distribution.</li><li>Cradles to Crayons- referral entry and ordering.&nbsp; Support Care Navigator in order fulfillment and distribution</li><li>Support RAFT workshops: registering patients and reminder calls</li><li>Oversight of CRWC email: respond to emails, schedule patients or services, create CRM for CN follow up as needed</li><li>Support Care Navigators with the coordination of car seat program</li><li>Update Community resource handouts</li><li>Maintain excellent punctuality and attendance</li><li>Promote a sense of “team work” through demonstration of self-direction and self-motivation.&nbsp; Solve problems independently or knows when to seek consultation</li><li>Displays outstanding customer service skills when interacting with all EBNHC customers according to the ACE model</li><li>Adheres to all EBNHC and departmental policies and procedures.</li><li>Participate in required departmental activities and meetings</li><li>Perform other related duties</li></ul>Education<ul><li>High School diploma or equivalent.&nbsp; Associates preferred</li></ul>Experience<ul><li>2 years customer service experience.&nbsp; Priority given to those who have lived experience and reside in the communities we serve&nbsp;</li></ul>Skills/Abilities<ul><li>Bilingual Spanish required</li><li>Competence in Microsoft Office Positive attitude and work ethic.&nbsp;</li><li>Good interpersonal skills and communication with all levels of management</li></ul>Pay Range$19.55 up to $29.33 based on experience

Community Resource Specialist

<h4>Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!</h4>Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth! We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and local community. From the nurses and physicians on the front line of patient care, to the managers who lead and guide our staff, to the many support roles that keep our facilities running smoothly - everyone plays a vital role in improving medicine for our patients.Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Full timeDepartment: Winthrop Primary CareAll Locations: WinthropPosition Summary: Our Health Center is dedicated to providing compassionate, diverse, innovative, respectful, and team-oriented care. We value individuals who are committed to our mission and embody these core values in their work. As a Registered Nurse at our Health Center, you will be responsible for delivering both direct and indirect nursing care. This includes patient care, health maintenance, education, counseling, and planning to ensure optimal functioning and comfort. The role demands a comprehensive understanding of the department’s immediate needs and long-term growth goals, as well as the ability to demonstrate initiative, critical thinking, problem-solving skills, leadership qualities, and effective teamwork.Sign-On Bonus:<ul><li>$10,000 sign-on bonus for all new full-time RNs (prorated for part-time and per diem positions).</li></ul>Key Responsibilities:<ul><li>Patient Assessment: Obtain patient history and perform necessary tests and observations.</li><li>Communication: Relay information to the patient’s provider and educate patients on test results, care plans, new medications, and any changes to their current medication regimen.</li><li>Clinical Judgment: Exhibit sound clinical judgment and decision-making when triaging patients both over the phone and in-person.</li><li>Medication Administration: Administer medications, tests, and treatments safely and effectively as prescribed.</li><li>Patient Education: Teach patients and their families about healthcare regimens, including disease management, wellness strategies, test results, medication use, diet, exercise, and overall care plans.</li></ul>Qualifications and Requirements:<ul><li>Bachelor of Science in Nursing preferred.</li><li>Completion of an Accredited Nursing Program.</li><li>RN Licensure in Massachusetts.</li><li>BLS Certification</li><li>Preferred: 1 year of relevant nursing experience in community health and/or ambulatory care settings.</li></ul>Benefits:<ul><li>Health Coverage: Comprehensive medical, dental, and vision coverage.</li><li>Financial Benefis: Life and disability insurance, 401(k) retirement plan with company match, and flexible spending &amp; transportation accounts</li><li>Work-life Balance: Paid holidays, vacation days, sick leave, and personal time off</li><li>Professional Growth: Tuition reimbursement and generous staff development benefits to support your career advancement.</li><li>Additional Perks: Excellent malpractice coverage, pet insurance, and various other benefits to support your overall well-being</li></ul>Schedule &amp; Pay:<ul><li>Schedule: Monday - Friday 8:30 am - 5:15 pm with evening and holiday rotation</li><li>Pay: Starts at $35.58 up to $55.14 depending on experience</li></ul>

<h4>Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!</h4>Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth! We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and local community. From the nurses and physicians on the front line of patient care, to the managers who lead and guide our staff, to the many support roles that keep our facilities running smoothly - everyone plays a vital role in improving medicine for our patients.Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Full timeDepartment: Adult MedicineAll Locations: East BostonPosition Summary: We are looking for a detail-oriented Clinical Support Specialist to join our team. In this role, you will assist in servicing patients by maintaining accurate and up-to-date patient records in our EPIC system. You will coordinate internal and external communications regarding clinical information, ensuring seamless integration of outside clinical data, including test results and medical records from other facilities. This position plays a crucial role in facilitating communication with pharmacies, DME providers, and insurance companies, as well as engaging with patients about their results and follow-up care.Key Responsibilities:<ul><li>Patient Interaction: Provide excellent customer service and maintain a welcoming environment for patients.</li><li>Clinical Coordination: Facilitate the exchange of clinical information with external entities and ensure accurate documentation in EPIC.</li><li>Chart Preparation: Prepare and update patient charts for follow-ups, ensuring all necessary documents are available.</li><li>Communication Management: Compose messages and letters for communicating test results and other patient information.</li><li>Referral Tracking: Monitor and update referral statuses in EPIC, following up to ensure complete integration of information.</li><li>Administrative Support: Manage mail and faxes, assist with forms and prior authorizations, and maintain office equipment.</li></ul>Qualifications:<ul><li>Education: High School Diploma / GED required. secretarial courses preferred.</li><li>Experience: Minimum of five years in a healthcare setting with general knowledge of medical terminology.</li><li>Skills: Proficient office skills; EPIC experience preferred; bilingual preferred.</li></ul>Working Conditions:<ul><li>Physical Environment: Ability to work with adolescents, adults, and geriatrics; may require lifting up to 20 lbs. and extended periods of sitting and typing at a computer.</li></ul>Schedule &amp; Pay:<ul><li>Schedule:&nbsp;Monday - Friday 8a-5p with weekend, evening, and holiday rotations</li><li>Pay:&nbsp;Starting at $23.66 up to $35.48 depending on experience</li></ul>Join Us: If you are a motivated individual with a passion for healthcare and patient support, we encourage you to apply for the Clinical Support Specialist position. Your contribution will help ensure that our patients receive the best possible care.

Clinical Support Specialist

<h4>Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!</h4>Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth! We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and local community. From the nurses and physicians on the front line of patient care, to the managers who lead and guide our staff, to the many support roles that keep our facilities running smoothly - everyone plays a vital role in improving medicine for our patients.Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Full timeDepartment: Patient ServicesAll Locations: East BostonPosition Summary: The scope of a Patient Services Coordinator includes support of the health center’s new patient primary care provider (PCP) assignment, registration, insurance enrollment processes and acts as patient advocates. The primary functions includes actively recruiting, assessing, screening, and interviewing potential and actual patients of all ages for eligibility to a government sponsored health coverage programs. The Patient Services Coordinator is responsible for assisting with insuring that all eligibility applications are complete, accurate, and processed in a timely manner and that pertinent coverage and other important data is entered correctly into EPIC. Schedule: Monday - Friday, 8:00 AM - 5:00 PM.Essential Duties and Responsibilities:<ul><li>Processes applications for actual and potential patients of EBNHC to obtain or maintain eligibility for health coverage not limited to MassHealth (includes disability, 65+, and Buy In), Health Safety Net, Health Connector, Children’s Medical Security Plan.&nbsp;</li><li>Thoroughly and accurately assesses and screens patients to determine probable eligibility for a variety of health coverage programs.&nbsp;This includes comprehensive and an up to date knowledge of the eligibility programs, the eligibility requirements, and covered benefits/services by program, and any out of pocket costs to the patient.​</li><li>Thoroughly and concisely completes applications for eligibility in a timely manner.&nbsp; </li><li>Completes all interface with the state for all applications ensuring that the applications and supporting documentation was completely sent/received.&nbsp; </li><li>Updates EPIC appropriately with coverage, FPL, Enrollment Notices, etc .</li><li>Use all applications and eligibility systems available appropriate to the patient’s situation, specifically, MAP, POSC/ MMIS, etc.</li></ul>Qualifications and Requirements:<ul><li>HS Diploma/GED.</li><li>Bilingual fluency Spanish/English required.</li><li>Mass Health Experience is preferred.</li><li>Demonstrated understanding of all government sponsored health insurance programs</li><li>Previous Customer Service work or volunteer experience required.</li><li>Demonstrated excellent organizational, communication, and time management skills.</li><li>Exceptional judgment, initiative, and leadership skills.&nbsp;</li><li>Demonstrated ability to promote a team environment with proven successful outcomes</li></ul>Pay Range:$19.55 up to $29.33 based on experience

Patient Services Coordinator

<h4>Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!</h4>Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth! We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and local community. From the nurses and physicians on the front line of patient care, to the managers who lead and guide our staff, to the many support roles that keep our facilities running smoothly - everyone plays a vital role in improving medicine for our patients.Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Full timeDepartment: PACE Social ServicesAll Locations: 26 Sturgis Street - PACE Winthrop, Revere PACE - 10 Garofalo StreetPosition Summary: Join PACE!&nbsp;As&nbsp;part of a dynamic Interdisciplinary Team (IDT) in an innovative model of care, you will work closely with participants and their caregivers to help them continue to live safely in their homes and communities as independently as possible.&nbsp;You will&nbsp;work in an integrated primary care and behavioral health setting to support participants in their homes and at one of our PACE centers. Social services case management position in the PACE Social Work Department assisting participants with various "social determinants of health" (SDOH) needs including housing, food insecurity, benefits and more. Work closely with a supportive interdisciplinary medical team supporting the PACE participants and their families. Full-time position to act as case manager and support for the Neighborhood PACE Social Work department. Work with older adult participants and families to assist with vital "SDOH" (Social Determinants of Health) issues including housing, food insecurity, benefits access, and more. An ideal candidate will be knowledgeable about community resources, be detail oriented, able to multitask, and possess excellent communication and computer skills. Must hold a Bachelor’s degree in social work or related field OR have two years of relevant work experience in a community setting. Bilingual (English/Spanish) required. Automobile required.Participant Navigator Responsibilities<ul><li>Builds trusting relationships with participants</li></ul><ul><li>Provides assistance with housing applications; maintains records of pending applications; provides follow-up on applications</li><li>Acts as liaison and provides housing advocacy with various housing organizations on behalf of participants</li><li>Assists with case management tasks including, but not limited to: Food Stamps/DTA applications and re-certifications, Safelink/Assurance phone assistance, scheduling RIDE interviews, Social Security income verifications, calling Social Security to troubleshoot issues</li><li>Researches and provides participants with resource information, such as food pantries, support groups, immigration assistance</li><li>Provides money management assistance and act as liaison to representative-payees</li></ul><ul><li>Implements supportive interventions such as check –in calls under the direction of the social worker</li></ul><ul><li>Performs community outreach and accompanies participants with exceptional hardship and need to appointments in special circumstances.</li></ul><ul><li>Consults appropriately with clinical staff</li></ul><ul><li>Thoroughly documents all communication with participants in the medical record in a timely manner</li></ul><ul><li>Demonstrates excellent customer services skills and cultural competency with participants and caregivers of diverse backgrounds</li></ul><ul><li>Demonstrates strong commitment to participants, resolves case management issues as expeditiously as possible to participant satisfaction. As representative of PACE and EBNHC, maintains a highly professional, courteous and respectful manner with participants, caregivers and colleagues</li></ul>EDUCATION: <ul><li>BS or BA in social work or equivalent work experience in a community setting</li></ul>EXPERIENCE: <ul><li>One year work experience with the elderly preferably in an interdisciplinary team setting</li></ul>SKILLS/ABILITIES: <ul><li>Bilingual in English and Spanish</li><li>Flexibility, creativity and good customer service skills.</li><li>The ability and willingness to assist outside of traditional roles and with many disciplines.&nbsp;&nbsp;</li><li>Good computer skills.&nbsp;</li><li>Requires travel between the PACE centers.</li></ul>Benefits:<ul><li>Medical, Dental, And Vision Coverage</li><li>Life And Disability Insurance</li><li>401(K) Retirement Plan</li><li>Tuition Reimbursement</li><li>Flexible Spending And Transportation Accounts</li><li>Paid Holidays, Vacations, Sick, And Personal Time</li><li>Generous Staff Development Benefit</li><li>Excellent Malpractice Coverage</li><li>Pet Insurance</li><li>Free Parking</li><li>And Much More</li></ul>NeighborHealth opens our doors to people from all demographics and cultures. Our workforce is as diverse as the city we call home - in gender, race, ethnicity, sexual orientation, disability, religion, and age, as well as in cultural backgrounds, life experiences, thoughts, and ideas.

Social Work Participant Navigator

<h4>Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!</h4>Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth! We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and local community. From the nurses and physicians on the front line of patient care, to the managers who lead and guide our staff, to the many support roles that keep our facilities running smoothly - everyone plays a vital role in improving medicine for our patients.Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Part timeDepartment: Retail Pharmacy - GoveAll Locations: East BostonPosition Summary: $2,500 sign on bonus for Full Time Technicians.The pharmacy technician is responsible for providing support and assistance to clinical staff in the management of medication ordering and delivery. Full Time position, Monday-Friday and will include days, evenings and weekend rotations.Communicates among a number of individuals, including patients, co-workers, insurance companies and prescribersDemonstrates compassion and care by proactively identifying and resolving potential problems.Works on a team to fulfill prescription orders from start to finish with an in-depth understanding of each workstationUnderstands and follows applicable Federal and State laws (e.g. HIPAA), regulations, professional stands, and ethical principles.&nbsp; &nbsp;Complies with policies and procedures to ensure patient safety, and protect patient privacy and securityBalances quality and efficiency in all tasks, contributing to both patient outcomes and broader team goalsAs allowable by state law, certified and trained pharmacy technicians can expand on their clinical and managerial responsibilitiesPromotes a sense of “teamwork” through demonstration of self-direction and self-motivation.Displays outstanding customer service skills when interacting with patients, outside providers, referral sources or others.Other tasks as identified and allowed per regulationsResponsible for continued professional growth and development.&nbsp;&nbsp;Reads, understands and complies with all Standards of Conduct, TJC policies, etc.Adheres to EBNHC standards of Employee Conduct and all related policies and procedures by:<ul><li>Demonstrating excellent customer service;</li><li>Showing respect to other employees;</li><li>Adhering to standards of cultural competency and non-discrimination;</li><li>Adhering to standards of privacy;</li><li>Adhering to attendance and other policies and utilizing appropriate notification and other procedures.</li></ul>Upholds procedures and systems to safeguard the confidentiality of all patient and employee information.&nbsp;Upholds safety policies, practices, and procedures including safety, fire safety, electrical safety, proper body mechanics and material handling, office/ergonomic safety and other employee safety measures.Knowledge, Skills, and Abilities RequiredEDUCATION: High School graduate or GED required. Current valid and unrestricted pharmacy technician license from the Massachusetts Board of Registration in PharmacyEXPERIENCE: Must have completed Pharmacy Technician Trainee requirements prior to or within 6 months of hire.SKILLS/ABILITIES: Ability to work on a team in a fast-paced environment. Excellent communication skills in English as well as basic reading and math skills.&nbsp; Computer proficiency with an electronic medical record.&nbsp; Commitment to exceptional customer service.

Pharmacy Technician

<h4>Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!</h4>Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth! We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and local community. From the nurses and physicians on the front line of patient care, to the managers who lead and guide our staff, to the many support roles that keep our facilities running smoothly - everyone plays a vital role in improving medicine for our patients.Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Full timeDepartment: PACE CenterAll Locations: 26 Sturgis Street - PACE WinthropPosition Summary: Assists PACE Center participants with personal care, restorative rehabilitation, meals, group and individual activities. Accompanies participants on transportation as needed to ensure safety. May be assigned to assist supported housing participants with morning care. Actively contributes to the operations of the Day Center by contributing ideas for the activities program and offering suggestions to improve daily operations. Contributes to participant care planning and assessment through reports to the Activities Coordinator, PACE Center Nurses and Rehabilitation staff.Essential Duties and Responsibilities<ul><li>Greets participants upon arrival and helps them to get settled for the day. Assists with serving coffee on arrival and with noon meal service and cleanup. Provides supervision and encouragement when needed.</li><li>Attends daily morning report.</li><li>Reports participant concerns to appropriate staff members.</li><li>Prepares participants for departure in the afternoon by assisting with clothing and escorting to the vans.</li><li>Accompanies participants on the van to ensure safety during transport when necessary.</li><li>Assists participants with ADLs per assignment, as defined in care plan and as needed, for example when a participant requests assistance with toileting.</li><li>Accompanies participants to appointments as assigned.</li><li>Carries out simple treatments under the direction of nursing staff, including simple catheter care, skin checks during personal care.</li></ul>Qualifications and Requirements<ul><li>License as a Nursing Assistant or Home Health Aide.</li><li>Valid CPR BLS certification from the American Red Cross or American Heart Association</li><li>A minimum of one year experience working with the elderly or other frail populations.</li><li>Care and respect for frail elders.</li><li>Creativity and confidence in leading group activities.</li></ul>Benefits:<ul><li>Medical, Dental, And Vision Coverage</li><li>Life And Disability Insurance</li><li>401(K) Retirement Plan</li><li>Tuition Reimbursement</li><li>Flexible Spending And Transportation Accounts</li><li>Paid Holidays, Vacations, Sick, And Personal Time</li><li>Generous Staff Development Benefit</li><li>Excellent Malpractice Coverage</li><li>Pet Insurance</li><li>Free Parking</li><li>And Much More</li></ul>Pay Range: $21 up to $30 based on experienceNeighborHealth opens our doors to people from all demographics and cultures. Our workforce is as diverse as the city we call home — in gender, race, ethnicity, sexual orientation, disability, religion, and age, as well as in cultural backgrounds, life experiences, thoughts, and ideas.

Personal Care Assistant

<h4>Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!</h4>Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth! We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and local community. From the nurses and physicians on the front line of patient care, to the managers who lead and guide our staff, to the many support roles that keep our facilities running smoothly - everyone plays a vital role in improving medicine for our patients.Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Full timeDepartment: PediatricsAll Locations: East BostonPosition Summary: As a customer service expert, you are a liaison for all patients seeking services at NeighborHealth. As a member of the Patient Access Team you will be expected to interact in a professional, friendly and welcoming manner while capturing accurate information in order to provide a superior customer experience. The Patient Access Coordinator will be expected to book, cancel, reschedule, and check out appointments and answer phones according to the Registration department guidelines.Essential Duties and Responsibilities:<ul><li>Check-out appointments and create follow up visits or recalls.</li><li>Book, cancel and/or reschedule appointments as needed for patients walking in.</li><li>Answer Phones.</li><li>Document clear and concise telephone encounters or RX refill request and route appropriately.</li><li>Navigate and document in the Electronic Medical Record (Epic), to access relevant and appropriate information.</li></ul>Qualifications and Requirements:<ul><li>HS Diploma/GED.</li><li>Minimum of 1 year customer service and/or administrative experience.</li><li>Excellent written and verbal communication, judgement and problem solving skills.</li><li>Bilingual fluency Spanish/English required.</li><li>Knowledge of medical terminology and experience working with electronic medical record technology a plus.</li><li>Proficient in Microsoft Office Suite.</li></ul>Benefits:<ul><li>Medical, dental, and vision coverage.</li><li>Life and disability insurance.</li><li>401(k) retirement plan.</li><li>Tuition reimbursement.</li><li>Flexible spending and transportation accounts.</li><li>Paid holidays, vacations, sick, and personal time.</li><li>Generous staff development benefit.</li><li>Excellent malpractice coverage.</li><li>Pet insurance.</li><li>And much more.</li></ul>Pay Range:19.55 up to 29.33 based on experience

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