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<h4>You Lead the Way. We’ve Got Your Back.</h4>With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.About the Internal Audit Group at American ExpressOur Internal Audit Group is a worldwide function with 300+ team members and offices across nine countries within American Express. Our mission is to protect and enhance organizational value by providing independent, objective, risk-based assurance, advisory services and to influence the way the company manages risk.We are committed to growing our audit staff significantly as we continue to expand and enhance the Internal Audit Group. Our assurance and risk professionals have diverse backgrounds including internal controls, consumer compliance, technology, operational risk, financial accounting, data analytics, and banking operations. Our audit teams align to key risk areas and business units to ensure IAG can provide comprehensive and risk-based audit coverage. In addition, IAG has a Professional Practices group responsible for managing audit operations, quality, and standards; regulatory relations; reporting; training and professional development; and key internal capabilities and technologies.About the role:We are seeking a Sr. Manager for Artificial Intelligence/Generative AI Audit who is passionate about the evolving space Artificial Intelligence and Generative AI, and is capable to conduct impactful audits to ensure effective risk management across American Express. In this role, you will be a key member of the Internal Audit Group’s Data Science and Model Risk group wherein you will be conducting AI/Generative AI specific audits and coaching junior members of the team in doing so. This role is of an elevated importance to American Express in order to ensure its sustainable and responsible growth in the field of AI.&nbsp;&nbsp;Key Responsibilities<ul><li>Participate in specialized (“core”) audits focused on AI/Gen AI to assess the Company’s AI/Gen AI governance, risk management framework and supporting control processes. This involves assessing the governance, risk management and controls that support the ideation, development, deployment and monitoring of AI/ Gen AI use cases.&nbsp;</li><li>Effectively challenge the 1st&nbsp;line AI/ Gen AI use case developers and 2nd&nbsp;line risk management teams to ensure that the appropriate AI/ Gen AI risks are identified, mitigated, and governed.&nbsp;</li><li>Collaborate with other internal audit teams to effectively assess AI/Gen AI controls across information security, information technology, data security and privacy, third-party compliance and so on.</li><li>Present audit objectives, scope, and results to senior management, clearly articulating the potential impact of control gaps in a highly professional and proficient manner.</li><li>Evaluate results, synthesize audit findings across the project, draft audit reports and&nbsp;ensure effective and efficient execution of audits in conformance with professional and department standards.</li><li>Assist team leaders, senior auditors, and staff auditors in accomplishing team objectives and producing results.</li><li>Effectively coach, teach, mentor and develop junior colleagues and co-sourced resources in geographically diverse locations across all aspects of their role, the audit and analytic lifecycle, and audit methodology&nbsp;</li><li>Maintain internal audit competency through ongoing professional development; and keep abreast of the latest developments in AI/Gen AI technologies, ethical considerations, and regulatory requirements, and update the audit coverage strategy accordingly.</li></ul>We are looking for someone who has:<ul><li>Relevant work experience in risk management of AI/ML systems/ models&nbsp;</li><li>Knowledge of global regulatory guidelines pertaining to AI and familiarity with internal audit practices.</li><li>Ability to break down a complex problem into components, solve them using data analysis, process knowledge and risk/control knowledge, and communicate results and control recommendations with transparency and integrity.</li><li>Strong written and verbal communication skills that deliver quality, actionable and beneficial feedback to management on potential control issues and solutions to close gaps.</li><li>Capable of effectively working independently, within a team and across teams in a fast-paced environment to drive business results, utilizing related project management skills, employing creative thinking, and the ability to work on competing priorities.</li></ul><h4>Minimum Qualifications</h4><ul><li>Advanced degree in Statistics/Computer Science/ Mathematics/Engineering.&nbsp;</li><li>5+ years of relevant work experience in risk management of AI/ML systems/ models within Financial, Banking, Consulting or other relevant Industry.</li></ul><h4>Preferred Qualifications</h4><ul><li>Experience with Generative AI/ Large Language Models</li><li>Experience with model risk management and/or technology related controls</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

American Express

Audit Senior Manager - AI/GenAI

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.We’re seeking a Talent Acquisition Partner (TAP) to execute the end-to-end recruitment strategy for Global Services Group roles, while ensuring a superior candidate and Hiring Leader experience. The TAP will be responsible for executing the recruiting process to acquire the best talent with speed and agility while maintaining a focus on inclusivity and quality. They will also be a talent champion who can actively source and stay connected to a robust pipeline, maintain long-term relationships, and energetically sell open positions and the American Express Colleague Value Proposition.How will you make an impact in this role?<ul><li>Execute the American Express Global Talent Acquisition (GTA) recruitment strategy to ensure inclusivity and delivery of qualified talent.</li><li>Master operational excellence by using available technologies to improve efficiency and quality to accomplish the delivery plan.</li><li>Work with Hiring Leaders to achieve hiring volume and headcount goals, gather key input for candidate slates, and provide feedback on candidates.</li><li>Lead and own screening, assessment, interview, and offer process activities.</li><li>Update and post jobs, manage requisitions, and disposition candidates.</li><li>Conduct first round interviews, intake meetings, and interview debriefs.</li><li>Structure and negotiate offers and partner with the compensation team as necessary to determine appropriate packages.</li><li>Partner with other departments throughout the recruitment process including, recruitment operations, legal, compensation, etc.</li><li>Communicate proactively and in a timely manner with candidates, providing details on the selection process and Hiring Leader feedback.</li><li>Participate in recruitment events and handle colleague referrals.</li></ul>Minimum Qualifications<ul><li>2+ years of end-to-end recruitment experience.</li><li>Proficiency in using CareerTrack, Eightfold or similar applicant tracking system.</li><li>Experience using LinkedIn Recruiter, Indeed or similar sourcing tools.</li><li>Excellent interpersonal and communication skills.</li><li>Ability to partner with ancillary groups supporting talent acquisition processes including but not limited to Recruitment Operations, Post Offer/Onboarding team, Colleague Strategic Partners, etc.</li><li>Ability to work in a high-volume environment, handle multiple tasks, and prioritize accordingly.</li></ul>Preferred Qualification<ul><li>Bachelor’s degree or equivalent.</li></ul>Salary Range: $70,000.00 to $135,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters" target="_blank">https://www.dol.gov/agencies/ofccp/posters</a> to access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue&nbsp; visa sponsorship for these positions.

Talent Acquisition Partner

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology of #TeamAmex.How will you make an impact in this role?Drives processes and execution oversight for Engineering Teams. Enables Product Engineering team productivity and agility by demonstrating SAFe/Agile/Scrum concepts and principles where appropriate. Focuses on team execution Organizational Context. Member of a product delivery team reporting to PD&amp;I director. Key Responsibilities:<ul><li>Lead technical solutions and architecture design with the engineering &amp; product team</li><li>Drives team/release level processes demonstrating servant leadership coupled with domain knowledge and technical savviness</li><li>Support product owners by ensuring backlog refinement and readiness</li><li>Create data-driven insights into the delivery and execution of the team using relevant team level metrics</li><li>Provide visibility into gaps, issues, risks, and opportunities across Agile teams</li><li>Manages external relationships, e.g. product or vendor partners</li></ul>Technical Skills:<ul><li>Understand the team’s technical platforms and applications, and leading design &amp; solutioning</li><li>Live the Agile and SAFe Values and Principles</li><li>Respectfully and purposefully challenge the status quo</li><li>Inspires collaboration and quality practices between system architects, Agile teams, and product teams</li><li>Provides guidance to ensure the timely identification and prioritization of technical infrastructure to support implementation of priority features and enablers, e.g. Architectural Runway</li><li>Promotes compliance with SDLC standards across the team</li></ul>Product Delivery &amp; Integration:<ul><li>Influence without authority through effective change and leadership management</li><li>Works in partnership with Product Owners and the core and extended team to build and prioritize the product backlog</li><li>Responsible for tracking iteration progress, actively adding to design discussions, issue resolution, and removing obstacles to ensure sprint/iteration commitments are met</li></ul>Minimum Qualifications<ul><li>Bachelor’s Degree in computer science, computer engineering, or other technical field, or equivalent work experience required; advanced degree preferred.</li><li>12+ years of technical delivery experience with a demonstrated track record of growing responsibility.</li><li>Experience facilitating Agile, Scrum, or other rapid application development teams to deliver technology solutions on time, on budget, and to spec.</li><li>Experience with design and coding across one or more platforms and languages a plus</li></ul>High-performing Behaviors: <ul><li>Steer and deliver communications to all levels of leadership</li><li>Builds high trust and creditability within the team through deep domain knowledge of the business and underlying technology</li><li>Drives the DevOps, CI/CD (Continuous Integration /Continuous Deployment) mindset and practices within the team</li></ul>Technology Core Competencies: <ul><li>Adaptive Communication</li><li>Agile Practices</li><li>Industry and Company Knowledge</li><li>Technology Industry Trends Game Changers</li><li>Courage, Curiosity, Ingenuity, Tenacity</li><li>Enterprise and Business Architecture</li><li>Release and Deployment</li><li>Requirements Gathering and Definition</li><li>Leadership, Analytical Thinking, Decision Making</li></ul>Preferred Qualifications<ul><li>SAFe RTE or SPC training certification</li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Release Train Engineer

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology on #TeamAmex. The U.S. Consumer Services and Enterprise Digital &amp; Data Technology Team brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI/ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments.The Frontend Engineer, American Express Web Engineering will be an individual contributor who may ensure optimal design/architecture of the web components that power our digital experiences which are crucial for our customers as we strive to be essential to their everyday lives. Continuing to drive innovation and delivery in digital channels is a key part of the strategy for continuing to delight customers.&nbsp;Our Software Engineers not only understand how technology works, but how that technology intersects with the people who count on it every day. Today, innovative ideas, insight and new perspectives are at the core of how we create a more powerful, personal and fulfilling experience for all our customers. So if you’re interested in a career creating breakthrough software and making an impact on an audience of millions, look no further.Responsibilities:• Performs hands-on architecture, design, and development of systems&nbsp; • Identifying opportunities for adopting new technologies • Work with Staff Engineer to define solution requirements and technical implementation approach • Drive both high-level and detailed technical designs and conduct design reviews as needed • Actively participate in team and company-wide architecture and engineering discussions and forums • Analyze, design, program, debug, and modify software for use in local, networked, cloud-based or Internet-related environments • Responsible for health and quality of the code across the portfolio, including leadership over SCM, functional testing, and CI/CD tool integration • Stay up to date on emerging technologies and practices in nodejs, npm, front end frameworks.&nbsp;Qualifications:• 5+ Years of experience with React, JavaScript Frameworks, HTML5, CSS3 • 3+ years of experience with REACT/Redux preferred • 3+ Expertise with bundlers with webpack, rollup preferred. • 3+ Expertise with package managers like npm, yarn preferred. • 3+ Expertise with integrating RESTful APIs • Any Experience with graphQL is a plus. • 3+ years of experience with JSON, Web Service technologies, and fundamentals • 2+ years experience with performance tuning of SPA • Optimize code for performance to ensure faster loading time and smooth user experiences • Experience in Debugging, Trace and fixing End to End issues. • Experience with WAI-ARIA ( Web Accessibility Initiative ) and WCAG ( Web Content Accessibility Guidelines ) is a plus. • Knowledge of SEO principlesSalary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Front End Engineer - Web Engineering

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values&nbsp;and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The GSG Automation Digital Operations and Support team supports the automations post deployment to production. This role will build significant value to our customers and internal teams by developing the foundation of our next generation reports and driving actionable business recommendations. The successful candidate will identify key opportunities around production oversight, operations management, and the development and maintenance of our GSG Digital Workforce. We are a team made up of data-minded individuals who synthesize data, build predictive models, and conduct advanced analytics to improve customer performance.How will you make an impact in this role?<ul><li>Deliver a streamlined set of reporting tools that provide automation performance insights and enable direct follow-up action</li><li>Understand data structure, detect patterns, spot anomalies, test hypotheses, and check assumptions through descriptive statistics and graphical representations using Exploratory Data Analysis</li><li>Understand automation platform infrastructure / architecture and reporting frameworks to analyze process anomalies, identify gaps, and increase business value and performance</li><li>Partner with operations, product owners, technology teams, and operational partners to provide advanced data analysis and outstanding customer service</li><li>Regularly engage with business teams and tech teams to understand their needs or processes and operationalize a framework for deploying data models for servicing our customers</li><li>Identify opportunities to conduct UX research and generate value for the business</li><li>Test and deploy data models in production environment and regular maintenance of production variables</li><li>Engage with diverse teams to determine the most meaningful questions to ask of our data</li></ul>Minimum Qualifications<ul><li>Knowledge and experience with SQL and Python</li><li>Experience in Big Data environments (Lumi/Cornerstone) and working with Non-Relational Databases</li><li>Strong quantitative, analytical, and structured problem-solving skills and experience applying them to solve business problems</li><li>Experience performing exploratory data analysis to drive business value or meet a goal</li><li>Ability to excel as a team player in a fast-paced, complex, ambiguous and agile business environment</li><li>Ability to prioritize well, communicate clearly and compellingly,&nbsp;and understand how to drive a high level of focus and excellence</li><li>Creativity and curiosity, with an appetite to learn</li><li>Excellent listening and communication skills; able to forge constructive relationships with partners from a variety of backgrounds and geographics</li></ul>Preferred Qualifications<ul><li>Proven ability to work with and analyze large data sets, including 3-5 years programming experience in SQL, Python and HQL or equivalent preferred</li><li>Experience with various automation tools and frameworks including ACE, Blue prism</li><li>Experience with data visualization tools such as Kibana, Tableau or Power BI</li><li>Experience with new emerging techniques machine learning algorithms (e.g., gradient boosting machine, XGBoost, neural network), artificial intelligence, deep learning as well as classic statistical modeling techniques and assumptions a plus</li></ul>Salary Range: $85,000.00 to $150,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Non-considerations for sponsorship: Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.&nbsp;

Engineer II

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.&nbsp;Join Team Amex and let's lead the way together. Job Description:The role of the Member Service Professional(MSP) will be to deliver superior service to Card Members visiting the American Express Centurion Lounge, located in the Charlotte Douglas International Airport. MSPs will be the face of American Express to our customers, acting as ambassadors of the brand. Working as a cohesive team, they will have the ability to excite our customers and deliver on the brand promise. A successful MSP within the Centurion Lounge will have a passion for delivering extraordinary service to our best Card Members, in a customer facing environment. Our MSPs are highly skilled and motivated, providing travel, card, concierge and lifestyle services to American Express Card Members. Acting as a consultant, our MSPs will tailor our products and services to assist Card Members with their immediate needs and deepening their relationship with American Express.&nbsp;It is our mission to become essential to our Card Members by providing differentiated products and services. It is our duty to make Membership come to life every day. MSPs do this by:<ul><li>Welcoming and providing access to our Card Members upon arrival at reception</li><li>Being accountable and taking ownership of the customer’s experience from beginning to end</li><li>Creating innovative ways to resolve customers’ issues or concerns to win their brand loyalty; ultimately making loyal enthusiast out of the customer</li><li>Employing the Customer First philosophy in meeting customers’ needs and expectations</li><li>Providing concierge and lifestyle recommendation</li><li>Providing travel consultation and minimal reservation assistance</li><li>Accommodating needs of our Card Members, by partnering with our food and beverage lounge partners</li></ul>Lounge Hours of operation are from 05:30 AM – 10:30 PM Monday - Sunday. Hours are subject to change due to business need.&nbsp;Qualifications: A successful candidate will possess the following qualifications:<ul><li>Minimum of 1-year recent experience servicing premium customers</li><li>Airline, lounge or travel industry experience preferred, including reservation experience</li><li>Passion for servicing customers with proactive solutions</li><li>Exceptional communication skills, delighting the customer with every single interaction</li><li>The ability to listen to the customer’s needs, in turn offering confident recommendations, resulting in high satisfaction from the customer with the service they received</li><li>Must exhibit the utmost professionalism and maintain a positive attitude in all interactions</li><li>The ability to rely and collaborate with your colleagues is essential, as the lounge is a very active, fast-paced, team environment</li><li>Ability to make decisions quickly and effectively, when unanticipated situations may arise, putting the Card Members’ experience at the forefront of everything you do</li><li>Must be resourceful and capable of using the Internet effectively while providing assistance in a face to face customer environment</li><li>Ability to utilize and switch from multiple technology platforms with ease</li><li>Adapt to an ever changing environment and being resilient</li><li>Ability to work flexible shifts including nights, weekends, and holidays is essential</li><li>Light to moderate lifting may be required for certain job tasks</li></ul>Salary Range: $20.00 to $22.12 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Customer Experience Concierge, Centurion Lounge - CLT Airport

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.This is an exciting opportunity to work in a dynamic, fast-paced environment and work closely with Chairman’s Office team members and partners. This position provides administrative support for the Chairman &amp; CEO and is an integral part of the team working under the direction of the Senior Executive Assistant. The ideal candidate is experienced in handling a wide range of administrative related tasks and is eager to learn, able to operate in fast-paced environment, and willing to work a minimum of 3-4 days a week in the New York office.How will you make an impact in this role?<ul><li>Assist the Senior Executive Assistant with day-to-day activities supporting Chairman &amp; CEO</li><li>Provide back-up calendar and travel management for Chairman &amp; CEO as well as primary calendar and travel management for Vice President Assistant (VPA)</li><li>Ensure timely preparation and processing of expense reports and invoices; review expenses submitted to Chairman’s Office for approval and highlight any out of policy spend</li><li>Manage conference room reservations, distribution lists as well as assist with timekeeping/payroll, processing invoices, ordering supplies, etc.</li><li>Assist with special events, projects and initiatives</li></ul>Minimum Qualifications<ul><li>Ideal candidate should have 3+ years of previous experience as an Executive Assistant to a senior leader </li><li>Proven ability to work within deadlines in a fast-paced, dynamic environment and execute across multiple initiatives/tasks</li><li>Strong sense of integrity for using discretion and maintaining confidentiality with sensitive information</li><li>Motivated, proactive team player with the ability to interact with colleagues at all levels of a diverse, global organization</li><li>Excellent verbal and written communication skills </li><li>Strong attention to detail with emphasis on accuracy, quality, timeliness, follow through and send of urgency in executing</li><li>High proficiency in Microsoft PowerPoint, Excel, Word, and Outlook and willingness to learn new technology </li><li>Must work well under pressure without losing composure and professionalism</li></ul>Salary Range: $24.05 to $48.10 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue&nbsp; visa sponsorship for these positions.

Executive Assistant - Chairman’s Office

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The Global Advertising and Brand Management (GABM) organization has a mission to create marketplace demand and drive commerce for American Express through differentiated and innovative products, partnerships, marketing, and customer experiences. The Vice President of Creative Strategy and Brand Design will report to the Vice President and Head of OnBrand. OnBrand is the in-house creative agency for American Express. Our ambition is to become the creative partner-of-choice for internal marketers, and the Vice President of Creative Strategy and Brand Design will play a key role in achieving that ambition by driving seamless customer experiences for our Business Units, driving results, and unlocking value for the enterprise. Powered by industry-leading creative, we are focused on developing forward-thinking ideas and working across channels to create end-to-end experiences in digital and beyond. To be successful in this role, the candidate must exhibit outstanding creative judgment and will be a key member of the OnBrand leadership team with the ultimate responsibility for setting the standard for excellence in creative planning – the key input into the creative process. The Candidate will be responsible for defining and driving the OnBrand Creative Strategy vision by understanding the Business Unit Marketers long term objectives with data driven insights that unlock creative strategies, from plan to execution, bringing a deep understanding of consumer behavior, competitive insights, category trends and market dynamics. This individual will also be responsible for defining and leading our Brand Design strategy, which includes defining and leading the long-term strategy, innovations, and design principles to ensure brand consistency and industry competitiveness across Branded Environments (permanent and temporary spaces) as well as our Global Brand Elements and overall design.This individual will shape the creative strategy by leading communication to senior audiences across the enterprise, while influencing a large team of Creatives to drive effective marketing campaigns and building trust and credibility across the OnBrand Leadership Team and other key stakeholders. Key Responsibilities:<ul><li>Develop best-in-class creative strategic insights to deliver innovative concepts with high impact </li><li>Deeply understand consumer behavior, competitive insights, category trends and market dynamics to deliver innovative and differentiated inputs </li><li>Lead ideation from client brief through delivery that connects creative concept to the Business Unit short and moderate term marketing roadmaps</li><li>Lead a team of Creative strategist and Brand Designers to develop and execute elevated creative as a thought leader across integrated marketing channels</li><li>Evaluate gaps and opportunities in the application of our Global Brand Strategy and Brand Elements to inform redesign and refinement, including third party management</li><li>Establish and implement regular ‘steering committees’ across GABM stakeholders to connect high complexity work to ATL and other Brand Planning campaigns</li></ul>Minimum Qualifications:<ul><li>10+ years of experience as a creative strategy leader in-house or at external advertising agencies</li><li>5+ years of proven people leadership experience in high growth environment</li><li>Ability to understand complex data and synthesize to unlock creative insights and work with marketers to uncover customer insights and performance metrics that shape briefs and creative work</li><li>Deeply understand consumer behavior, competitive insights, and category trend</li><li>Navigate white space to define a multi-year strategy to future proof the Brand and OnBrand, bringing a passion and deep understanding of Amex’s Brand and Marketing at Amex</li><li>Experience in Interior Design and Brand Design</li><li>The candidate must have experience working with clients, creative and account management teams and guiding the team to achieve the highest possible standards.</li><li>Strong executive presence, with proven leadership as a sophisticated strategic leader, who is respected by CMO’s and senior client leaders</li><li>Ability to command a room, influence and succinctly articulate thought-leading advertising solutions</li></ul>Employment eligibility to work with American Express in the U.S is required as the company will not pursue visasponsorshipfor these positionsSalary Range: $185,000.00 to $260,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Vice President, OnBrand Creative Strategy and Brand Design

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let’s lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.As a part of the Enterprise Digital &amp; Data Solutions team you will be responsible for developing world class digital products, capabilities and marketing programs that support our global markets and help drive performance marketing growth.In the role of&nbsp;Manager: Paid Search Activation and Enablement, you will be a part of the Enterprise Performance Channel Enablement team, responsible for delivering critical Paid Search channel marketing capabilities, campaigns, and innovation. This team plays a significant part in delivering on revenue-driving business outcomes.A successful candidate will have experience across both activation and innovation in Paid Search. This is an exciting opportunity to join a global team of experts, while also gaining exposure to many marketing channels and teams across the business.Key Responsibilities:<ul><li>End to end ownership of PPC campaign execution. Measured against the achievement of targets, with focus on improving key metrics throughout the funnel.</li><li>Lead and develop team of 1-2 PPC subject matter experts responsible for day-to-day program activation</li><li>Ownership of SEM strategy, including innovation of campaign structures, keyword management, bidding strategies, ad copy creation</li><li>Partner closely with Channel Analytics and Marketing teams on development of a robust testing program and customer-centric approach to incrementally improve performance and scale of program</li><li>Work in close partnership with marketing team to develop search roadmaps that support both marketing priorities and channel best practices</li><li>Regularly monitoring and analyzing performance, making use of analytical data and insights available to make recommendations strategic business recommendations via close partnership with Channel Analytics counterparts</li><li>Regularly presenting strategies, plans and channel performance to senior stakeholders in marketing team and other central teams</li><li>Building strong partnership with Product teams, CXO teams, and external agency partners to ensure our channel program considers the entire prospect journey and is optimized accordingly</li><li>Monitoring internal and external digital trends and technologies to continually improve the program and maintain competitive advantage&nbsp;</li></ul>Qualifications:&nbsp;<ul><li>Proven track record of delivering results and project management, leading projects from conception through implementation</li><li>4+ years experience paid search activation, specifically with Google and Bing</li><li>Google Adwords Certification</li><li>Preferred: Experience leading a team</li><li>Proven track record of building relationships with internal and external partners</li><li>Skilled at clear, concise communication</li><li>Experience managing large budgets in a target-driven environment</li><li>Detail-oriented with solid organizational and time-management skills</li><li>Strategic self-starter who is comfortable navigating white space</li><li>An understanding of the wider digital marketing landscape</li><li>Bachelor’s Degree</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Manager-Paid Search Activation & Enablement

<h4>You Lead the Way. We’ve Got Your Back.</h4>With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.The objective of the USCS Control Management Risk ID &amp; Assessment team is to identify risks throughout business processes, systems, and platforms, develop and recommend risk mitigation strategies to address these risks, and proactively flag high risk themes for intervention and control enhancement.USCS is looking for a Senior Manager of Risk ID &amp; Assessment focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units and functional areas. The Senior Manager USCS Risk ID &amp; Assessment will:&nbsp;<ul><li>Provide additional identification of risks throughout business processes and systems (along with business process owners)</li><li>Facilitate Business Units in their risk assessments performance (e.g., Process Self Risk Assessments (PRSAs)) in addition to further assessments and testing / QA programs to ensure regulatory and internal standards are met (e.g., periodic PRSA reviews and update assessment criteria to align with regulatory updates)</li><li>Manage control monitoring (supplemental to BU process owners testing) and compile key operational risk trends, activities, and events to senior management, to facilitate informed decision-makingManage categorization of controls and map against risks and processes (e.g., cross-BU process-control mapping)</li><li>Advise BU with identification of risks and spotting areas where product changes or improved controls may be required within New Product Governance (NPG)</li><li>Support risk management practices within the business</li><li>Support sharing insights, better practices, themes, etc. across the enterprise</li></ul><h4>Required Qualifications:&nbsp;</h4><ul><li>4+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function)</li><li>Understanding of critical operational risk management lifecycle activities </li><li>Excellent project management, communication, and interpersonal skills </li><li>Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards </li><li>Robust analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively</li></ul><h4>Preferred Qualifications:</h4><ul><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous&nbsp;</li><li>Experience in at least one of the following:&nbsp; <ul><li>Providing identification of operational risks throughout business processes and systems</li><li>Facilitating risk assessment performance in addition to further assessments and testing programs to ensure regulatory and internal standards are met</li><li>Enhancing risk assessments and associated methodologies </li><li>Managing independent control monitoring, including identification of control improvements</li><li>Overseeing identification of areas of risk for intervention, including conducting independent quality assurance and process testing</li><li>Managing thematic risk reporting to provide actionable insights on risk levels, emerging trends and root causes&nbsp; </li></ul></li><li>Experience in financial services industry</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

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