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You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Global Commercial Services (GCS) is the global leader in providing payments solutions for Small, Medium and Large businesses.The objective of the GCS Control Management Business Conduct team is to provide subject matter expertise on Business Conduct Risk topics to ensure the BU is equipped with in-depth knowledge of risk-stripes to manage and mitigate these risks effectively; supports the BU with expert guidance for topical Operational Risk intelligence.GCS is looking for a Director GCS Business Conduct - Control Management&nbsp; to lead a diverse team of high-performing professionals focused on ensuring business conduct and control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies. The Director - Business Conduct &nbsp;- Control Management will:<ul><li>Lead a team of performance managers responsible for program performance, development of controls, and testing activities to support business conduct objectives for the GCS Global and Large (G&amp;L), Servicing, and Third Party acquisition organizations.&nbsp; </li><li>Act as a trusted advisor to GCS sales colleagues and leaders to provide guidance on how to compliantly operate within the guidelines of the GCS Sales Practices Policy ensuring we Win the Right Way</li><li>Work closely with Line of Business Compliance (LOBCO), GCO and other team members within the GCS organization to comply with internal standards, policies, and regulatory obligations.&nbsp;</li><li>Serve as the go-to subject matter experts within the BU on business conduct</li><li>Ensure all activities &amp; guidance provided to BU are in alignment with aligned business conduct standards&nbsp;</li><li>Facilitate activities to comply with enterprise policies and programs pertaining to business conduct (e.g., AEMP 88 conduct risk management policy), and support with design/ enhancement of BU procedures /standards by providing topic-specific insight</li><li>Supervise the reporting and analysis of monitoring activities to drive improvements in business conduct performance.</li><li>Support with design and dissemination of targeted training and awareness programs to increase understanding and management of business conduct&nbsp;</li><li>Be a key leader for sharing insights, better practices, themes, etc. across the enterprise</li><li>Support core Control Management programs, including: PRSA, Issue Management, New Product Approvals, TLM, Organizational Change, Governance and Complaints Management, as required</li></ul>Required Qualifications:<ul><li>6+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function)&nbsp;Understanding of critical operational risk management lifecycle activities</li><li>Excellent project management, communication, and interpersonal skills, with an ability to interact and obtain buy-in from senior BU/tech counterparts</li><li>Expertise in process governance, with a track record of establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards</li><li>Experience within financial services industry</li><li>Strong analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively&nbsp;</li><li>Demonstrated history and ability to manage large teams, spread over geographies and with varying backgrounds</li></ul>Preferred Qualifications:<ul><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous</li><li>Experience in at least one of the following:&nbsp;<ul><li>Serving as the go-to subject matter expert pertaining to business conduct risk&nbsp;</li><li>Ensuring activities are in alignment with standards set by enterprise business conduct teams</li><li>Complying with enterprise policies and programs pertaining to business conduct and supporting with design/enhancement of procedures/standards by providing topic-specific insight</li><li>Advising on decentralized risk types into broader operational risk policies and programs</li></ul></li></ul>ORMCMSalary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

American Express

Director - Business Conduct  - Control Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology on #TeamAmex. How will you make an impact in this role?Technology Risk is looking for a motivated, technologically savvy Technology Risk Analyst who will support the management and governance of technology risk. We are seeking a candidate with a solid grasp of information security, risk management, and technology controls.This position is strategically placed as a center point for the management of Information Technology and Information Security risk and will work closely with collaborators across the organization to ensure the security and compliance of our systems. The ideal candidate will be able to engage and educate our peer groups, internal customers, and senior leadership about substantial risk initiatives and updates. Key responsibilities include:<ul><li>Project leadership and risk resolution: Leads analytics to resolve identified program gaps and maintain or improve the risk and security posture of the company.</li><li>Technology risk assessments: Performs technology risk assessments to identify, evaluate, and aid in the prioritization of potential risks in the organization's technology systems and processes</li><li>Investment decision support: The Technology Risk Analyst is responsible for supporting the investment decision process by executing analytics, identifying trends from risk, threat, and regulatory input channels to determine new information security solutions using standard methodologies.</li><li>Risk management engagement: Collaborates with risk SMEs in the team to develop and implement risk management strategies.</li><li>Strategic recommendations and decision support: Delivers strategic recommendations and assisting decision makers with recommendations applying qualitative and quantitative risk management approaches.</li></ul>Minimum Qualifications<ul><li>Bachelor's degree in Information Security, Computer Science, or related field, or equivalent experience</li><li>A consistent track record in information security and risk management</li><li>Solid grasp of information security principles and methodologies</li><li>Excellent analytical and problem-solving skills</li><li>Outstanding ability to engage collaborators both verbally and visually</li><li>Ability to deliver under time constraints and handle various tasks and projects at the same time</li><li>Tried ability to build credible relationships with peers in a highly interactive working environment</li><li>Competence towards change and eagerness for continuous improvement</li></ul>Preferred Qualifications<ul><li>3 or more years of experience in Technology Risk with an Information Security focus</li><li>Experience in the financial services industry, particularly with large banks</li><li>Professional certifications such as CISSP, CISM, or CRISC</li></ul>Salary Range: $85,000.00 to $150,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Information Security Analyst-IS Risk Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.The Operational Risk Management(ORM) team facilitates and monitors the implementation of effective operational risk management programs throughout the organization, and oversees risk ownership throughout business units, products, and processes.The objective of the Operational Risk Management (ORM)Governance team is to oversee and strengthen the organization’s Operational Risk Management (ORM) framework and controls strategy to ensure that governance structures, policies, and procedures are robust, effective, and align with regulatory requirements and best practices.Operational Risk Management is looking for a Senior Manager of Process Risk Self Assessment (PRSA) to drive development and maintenance of a global internal control framework and governing standards, capabilities, and risk assessment methodologies. This role will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.The Senior Manager, Process Risk Self-Assessment (PRSA):<ul><li>Contribute to the creation and periodic revision of the PRSA framework to include policies, guidelines, and/or procedures, ensuring they effectively manage risk and comply with evolving regulations and industry standards</li><li>Perform in depth qualitative and quantitative analysis of PRSA results for trends and themes while monitoring established critical issue thresholds; the successful candidate must be able to generate insights and conclusions from voluminous data with a keen attention to detail</li><li>Report on the adoption and consistent application of the PRSA framework across all BUs to verify alignment with the established risk appetite and Key Risk Indicator (KRI) thresholds</li><li>Assist with the maintenance of a centralized risk and control taxonomy which cuts across all operational risk stripes</li><li>Assist with the performance of regular evaluations of PRSA effectiveness, identifying improvement opportunities and overseeing the implementation of enhancements</li><li>Stay abreast of regulatory changes and industry best practices and provide oversight of processes to monitor, evaluate and integrate regulatory changes into PRSA framework &amp; trainings</li><li>Facilitate the development of a strong risk culture throughout the enterprise, emphasizing risk awareness, accountability, and informed risk-taking within the bounds of the risk appetite</li><li>Provide clear guidance and support to BUs in understanding and applying PRSA procedures within their operational activities</li><li>Work closely with other control functions (i.e., Compliance, Legal, and Internal Audit) to ensure an integrated and comprehensive approach to risk governance</li><li>Assist with managing PRSA-related internal communications for enterprise and any PRSA change activities</li></ul>Qualifications:&nbsp;<ul><li>Bachelor’s degree in Accounting, Information Technology, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous</li><li>6+ Years experience in risk management (e.g., within Risk and/or Audit function) and understands critical operational risk management lifecycle activities</li><li>Experience in at least one of the following: Creating and/or maintaining risk and control self-assessment frameworks including policies, guidelines, and procedures to effectively manage risk and comply with regulations and industry standards; Overseeing the adoption and consistent application of a risk management framework; Performing evaluations of operational risk governance framework’s effectiveness, identifying improvement opportunities and overseeing the implementation of enhancements</li><li>Knowledge of OCC Heightened Standards, Basel Committee on Banking Supervision (BCBS) 239, and other regulatory changes and industry best practices</li><li>Strong analytical and problem-solving skills, with an ability to analyze data, identify root causes and trends, and evaluate risk scenarios effectively</li><li>Excellent qualitative analytical skills</li><li>Project management skills</li><li>Exceptional presentation and communication skills, particularly in the development of compelling and insightful materials for large audiences and leadership</li><li>Experience in process governance, with a track record of establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Senior Manager-Operation Risk Management, Process Risk Self-Assessment (PRSA)

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.American Express has a network that connects millions of consumers, merchants and businesses around the globe in a payments and commerce ecosystem that creates value for all its constituents.Our Global Merchant Network Services (GMNS) Risk Management Team stands behind each of these purchases, thus protecting this network of millions of consumers, merchants and businesses. The Senior Analyst will join at team responsible for overseeing a portfolio with exposure of over $5 Billion. You will be a Risk Officer on the front line, protecting our merchant business P&amp;L from loss, while carefully balancing the merchant relationship with American Express. You must have good judgment, excellent communication skills, be analytical, motivated and be a strategic thinker, who can both dive into numeric financial details while still being able to conduct negotiations with C-Suite executives across a variety of industries. Our team members are often considered “jack of all trades”, who are self-directed and make decisions that have high stake profitability and risk tradeoffs. Additionally, our team plays a central role in both the GMNS Business and Risk organizations by collaborating with numerous Business Units within the enterprise.&nbsp;How will you make an impact in this role?<ul><li>The incumbent will be managing their own portfolio of merchants to identify exposure and proper mitigation strategies. </li><li>Risk Officer will manage the end-to-end life cycle of an AMEX merchant relationship from onboarding to periodic review/maintenance and possible exits.</li><li>Work with internal stakeholders on best practices and key portfolio concerns while growing GMNS business.</li><li>Demonstrate influence and negotiation skills when speaking to internal AMEX leadership as well as merchant C-Suites</li><li>Ability to turn big, raw data files into meaningful reporting and presentations.</li><li>Complete ad-hoc work assignments dedicated to mitigating the overall GMNS portfolio</li><li>The incumbent will also work alone or collaborate with fellow GMNS Risk colleagues on projects designated to enhance, manage, mitigate GMNS Risk processes.</li></ul>Minimum Qualifications<ul><li>The successful candidate must be able to work under their own initiative, have excellent time management skills and be able to problem solve in times of fast changing priorities. In addition, they must be able to navigate through very stressful, urgent, complex and ambiguous situations independently while seeking the win-win solution.</li><li>The incumbent must have excellent relationship and communication skills with the ability to apply analytical/quantitative and negotiating techniques to business solutions.</li><li>Strong financial and analytical acumen, financial credit and/or accounting knowledge is required.</li><li>Strong data analytic skills required, including extensive knowledge in Microsoft Suite (Excel and PowerPoint), SQL, Tableau, BI tools.</li></ul>Preferred Qualifications<ul><li>Previous Merchant Acquiring Risk, Client Management or Commercial Credit Underwriting experience throughout multiple industries is desirable.</li><li>Previous experience with C-Level counterparts presenting complex credit metrics is preferred.</li><li>Project management skills with experience collaborating within large business units preferred.</li><li>Knowledge of Python and Java preferred.</li><li>MBA, CFA, PM or equivalent work experience preferred.</li></ul>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue&nbsp;visa sponsorship for this position.Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Senior Analyst-Risk Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let’s lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.Enterprise Communications &amp; MarTech Experiences (ECMX) is a global organization that sits within Enterprise Digital &amp; Data Solutions (EDDS) and is American Express’ marketing services center of excellence with the charter of driving high quality, customer-first marketing that accelerates business growth through optimized go-to-market solutions and the development of best-in-class MarTech products &amp; processes.ResponsibilitiesThe Director of Enterprise Segmentation, Targeting &amp; Eligibility suite of products will be a member of the Marketing Data &amp; Activation Platforms (MDAP) team within ECMX. The vision of ECMX is to create frictionless, intuitive colleague journeys in support of innovative and impactful customer experience marketing, achieved via configurable, composable and automated technology underpinned by best-in-class product management. The Director will be responsible for several Customer Marketing Segmentation, Targeting &amp; Eligibility data products that perform critical roles in Enterprise Marketing value chain.The Director will be responsible for:<ul><li>Leading a team of Product Managers/Owners responsible for POA Segmentation, Targeting &amp; Eligibility Platforms (primarily the audience targeting, segmentation, and data components of a MarTech stack)</li><li>Establishing robust and clearly articulated outcomes and key results (OKRs) to ensure that all development is specific, measurable and meaningful with the customer at the core.</li><li>Advocating the true north product principles of User Research, UX, Experimentation, Outcome Based Roadmaps, Objectives &amp; Key results etc.</li><li>Demonstrating a detailed understanding of the Marketing Execution lifecycle and value chains globally, to identify areas of optimization and transformation.</li><li>Investing significant time interacting with customers to identify needs, opportunities, gaps, and solutions to address. Demonstrate the ability to translate business needs and requirements into technical solutions.</li><li>Digesting complex information and synthesizing into compelling business cases to drive product investment.</li><li>Creating clear and compelling articulations of the product portfolio vision and associated definition of success tied to company and organizational outcomes.</li><li>Establishing 12+ month product roadmaps grounded within both value streams and value chains with well-defined and understood impacts and dependencies. Partnering with customers and engineering partners to ensure that roadmaps are inclusive of partner demand solutions as well as ongoing product modernization efforts</li><li>Leading product development for key business partner driven initiatives prioritized through the Lean Portfolio Management (LPM) process.</li><li>Working in close partnership across the ECMX leadership team to ensure coordinated product development and a deep understanding of the role of workflow and set up capabilities in the E2E marketing value chains.</li><li>Demonstrating a keen grasp of technical capacity drivers to ensure that technical capacity is appropriately balanced and allocated.</li><li>Demonstrating a mature ability to negotiate and employ the confidence to appropriately assess and align upon trade-offs when required. Be an ever-present advocate for the team in support of prioritization and removing roadblocks.</li><li>Partnering with engineering partners, establishing a clear architectural vision for all platforms and associated integrations to ensure that all parties are aware of each product’s role and application boundaries.</li></ul>Minimum QualificationsA successful candidate will have:<ul><li>Background in Customer marketing, big data technologies, SAFe/Agile/Lean Business practices, and/or analytics a plus</li><li>Bachelor’s degree in business or technical field such as computer science, mathematics, engineering, master’s degree in business is highly preferred</li><li>A strong strategic approach with prior experience developing and effectively delivering on product roadmaps.</li><li>Experience working in the agile product management space and strong technical knowledge to be able to challenge the status quo.</li><li>Proven track record of driving results in a fast-paced environment often with significant ambiguity and needing to make decisions with less than perfect information.</li><li>Excellent communication skills with a demonstrated ability to engage, influence, and encourage partners and stakeholders to drive collaboration and alignment.</li><li>High degree of organization, individual initiative and personal accountability and resiliency; and</li><li>A track record of leading and encouraging teams through complex initiatives.</li></ul>What is it about you?<ul><li>You have a passion for driving efficiencies, unlocking new growth opportunities, and challenging the status quo.</li><li>You are&nbsp;a strong collaborator who can develop positive relationships.</li><li>You receive high praise from business partners on your solution-oriented attitude to proactively solve problems.</li><li>You are able to influence and gain consensus to new insights.</li><li>You are able to connect dots across many complex work streams.</li><li>You are comfortable making decisions with imperfect information.</li><li>You’re able to understand and successfully navigate competing partner priorities.</li><li>You can be in the weeds when needed to develop effective solutions.</li><li>You can build trust with and encourage your team.</li><li>You maintain calm under pressure.</li><li>You hold yourself accountable.</li></ul>Salary Range: $150,000.00 to $225,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Director-Digital Product Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.About The RoleAs part of the Cross-product bankingorganization, you will join a team of skilled risk managers who are responsible for the thought leadership, creation, delivery, and management of Credit risk, fraud risk and controls that support new product launches and product enhancements.In this role, you will focus primarily on managing initiatives that cuts across banking products but not limited to Business / Consumer Checking, Savings &amp; Business Line of Credit portfolio. This role focuses on resolution of complex problems. Conducts analyses, recommends changes to policies, and establishes procedures that affect immediate organizationKey responsibilities include:<ul><li>Risk Management Strategy: Design and execute risk management strategies for American Express Deposit Products, monitor growth and trends in the portfolio and evaluate new data sources to enhance Credit &amp; Fraud risk strategies</li><li>Execution of risk-related policies, procedures and strategic initiatives: Critically evaluate our risk-related policies and procedures and drive execution of the next generation of improvements and strategic initiatives</li><li>Driving profitable growth: Work with Capabilities, Product, Compliance and Servicing partners to ensure timely execution of risk controls.</li></ul>Qualifications:<ul><li>Understanding of commercial credit &amp; fraud analysis. Background/ experience in analytics preferred</li><li>Fluency with data manipulation tools like SAS, Python, or SQL plus experience in data-driven decision making strongly preferred</li><li>Logical, consultative, and adaptive to changing conditions</li><li>Able to work in a very dynamic environment</li><li>Strategic thinking, ability to work independently and prioritize in real-time</li><li>Positive energy and excellent communication skills</li><li>MBA/MS or advanced degree preferred</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

<h4>You Lead the Way. We’ve Got Your Back.&nbsp;</h4>With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.&nbsp;At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.&nbsp;Join Team Amex and let's lead the way together.&nbsp;Global Commercial Services (GCS) accounts for nearly 50% of American Express’ card spend and is spread in 26 Markets around the world. GCS continues to be a fast growing business within American Express with the key objectives of accelerating growth, increasing profitability, and enhancing product value propositions to meet client needs. GCS Control Management (CM) serves as GCS First line of defense to ensure the business is appropriately assessing, monitoring &amp; responding to potential risks that could occur within existing business operations and during the execution of the GCS Growth Plan.&nbsp;The objective of the GCS Control Management Risk ID, Assessment, Testing and Reporting team is to identify, assess, mitigate, and report on Operational Risk within BU processes for GCS to ensure adherence to regulatory standards, Amex policy and enhance the BU's resilience through managing a clear methodology of inherent and residual risk. GCS is looking for a Sr. Analyst of Governance, Oversight &amp; Project Management focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.&nbsp;&nbsp;<h4>Sr. Analyst - Governance, Oversight &amp; Project Management will:</h4><ul><li>Assist in additional identification of risks throughout business processes and systems (along with business process owners)&nbsp;</li></ul><ul><li>Facilitate BUs in their risk assessments performance (e.g., Process Self Risk Assessments (PRSAs)) in addition to further assessments and testing / QA programs to ensure regulatory and internal standards are met (e.g., periodic PRSA reviews and update assessment criteria to align with regulatory updates)&nbsp;</li></ul><ul><li>Support control monitoring (supplemental to BU process owners testing) and compile key operational risk trends, activities, and events&nbsp;&nbsp;</li></ul><ul><li>Proactively help identify areas of high-risk for intervention (e.g., automated alerts generated for high-risk areas signal need for intervention and focus), including conducting independent quality assurance and vertical process testing&nbsp;</li></ul><ul><li>Support thematic risk reporting (levels, trends, causes)&nbsp;&nbsp;</li></ul><ul><li>Categorize controls and map against risks and processes (e.g., cross-BU process-control mapping)&nbsp;</li></ul><ul><li>Support BU with identification of risks and spotting areas where product changes or improved controls may be required within New Product Governance (NPG)&nbsp;</li></ul><ul><li>Support risk management practices within the business&nbsp;</li></ul><ul><li>Maintain risk dashboards and key risk indicators (KRIs) for ongoing monitoring&nbsp;</li></ul><ul><li>Maintain risk profiles and an updated risk register(s)&nbsp;</li></ul><ul><li>Support sharing insights, better practices, themes, etc. across the enterprise&nbsp;</li></ul><h4>Required Qualifications:&nbsp;&nbsp;&nbsp;</h4><ul><li>2+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities&nbsp;&nbsp;</li></ul><ul><li>Project management, communication, and interpersonal skills&nbsp;&nbsp;</li></ul><ul><li>Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards&nbsp;&nbsp;</li></ul><ul><li>Sound analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively&nbsp;&nbsp;</li></ul><h4>Preferred Qualifications:&nbsp;&nbsp;&nbsp;</h4><ul><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc, JD) or certifications are advantageous&nbsp;&nbsp;</li></ul><ul><li>Experience in at least one of the following:&nbsp;&nbsp;&nbsp;</li></ul><ul><li><ul><li>Supporting identification of operational risks throughout business processes and systems&nbsp;</li></ul></li></ul><ul><li><ul><li>Facilitating risk assessment performance in addition to further assessments and testing programs to ensure regulatory and internal standards are met&nbsp;</li></ul></li></ul><ul><li><ul><li>Supporting independent control monitoring, including identification of control improvements&nbsp;</li></ul></li></ul><ul><li><ul><li>Supporting the identification of areas of risk for intervention, including conducting independent quality assurance and process testing&nbsp;</li></ul></li></ul><ul><li><ul><li>Compiling thematic risk reporting to provide actionable insights on risk levels, emerging trends and root causes&nbsp;&nbsp;&nbsp;</li></ul></li></ul>ORMCMSalary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Senior Analyst - Governance, Oversight & Project Management

20-Nov-2024<h4>Business Process Coordinator</h4>Alumni Affairs and Development 67315BRJob SummaryAlumni Affairs and Development (AA&amp;D)&nbsp; Alumni Affairs and Development is a dedicated team supporting Harvard’s advancement activity through front-line fundraising, alumni and volunteer engagement, technology, prospect management and research, business process, events, communications, and many other areas. Our goal is to create an environment of respect that leverages the many talents, perspectives, and experiences of our employees; to deliver the strongest possible results by incorporating diverse perspectives into our daily work; and to make AA&amp;D a great place to work for everyone. We strive to live our values of respect, inclusion, trust, collaboration, continuous improvement and innovation; and open communication and effective information sharing in our daily interactions and our work. AA&amp;D is comprised of the University Development Office (UDO), Faculty of Arts and Sciences (FAS) Development, AA&amp;D Resources, the Harvard Alumni Association (HAA), and the Office of the Vice President (OVP). As a member of the AA&amp;D Business Process and Operations team this full-time, non-exempt position will support the infrastructure of the Resources Department by providing ongoing user support and training, fulfilling data and reporting needs, and maintaining current business practices. &nbsp;Position DescriptionThis position supports the day-to-day functions of assigned teams, including FAS Gift Planning, FAS Direct Response Marketing, and FAS Donor Relations. He/she is responsible for managing selected timelines, preparing Ad Hoc requests, executing staff trainings, and overseeing the collection and input of data. This person is responsible for keeping projects and tasks up to date in Workfront and will assist the Senior Business Process Analyst(s) in prioritizing and fulfilling requests.&nbsp;<ul><li>Supports day-to-day business process functions and responds to staff requests for assigned teams.</li><li>Assists Senior Business Process Analyst(s) with the development, testing, and marketing of reporting applications and other technologies.&nbsp;</li><li>Attends monthly ATSS LPM meetings and represents assigned Unit/teams.&nbsp;</li><li>Trains staff on Advance policies and procedures as well as all reporting applications.</li><li>In conjunction with the Senior Business Process Analyst(s) coordinates the fulfillment of ad-hoc data requests.&nbsp;</li><li>Assists in the creation, implementation and evaluation of training plans and materials. Prepares and maintains data for use in selected projects.&nbsp;</li><li>Oversees requests from staff for mass uploading of data (appeal headers, appeal recipient rows, proposals, assignments, gift clubs, mailing lists, tasks, contact reports, etc.).&nbsp;</li><li>Conducts regular data audits of Advance data and communicates best practices to staff as needed.&nbsp;&nbsp;</li><li>Maintains assigned projects and tasks in Workfront.&nbsp;</li><li>May be responsible for overseeing the work of students and interns employed by the AA&amp;D Operations team.&nbsp;</li><li>May fulfill Coordinator responsibilities across FAS Operations team as needed.</li></ul>The above covers the most significant responsibilities of the position. It does not, however, exclude other duties, the inclusion of which would be in conformity with the level of the position.&nbsp; Basic Qualifications<ul><li>Minimum of 2 years’ full-time work experience in university fundraising or transferable experience.&nbsp;</li></ul>Additional Qualifications and Skills<ul><li>Familiarity with relational databases and SQL as well as standard Microsoft Office tools&nbsp;&nbsp;</li><li>Familiar with best practices related to the software development life cycle&nbsp;&nbsp;</li><li>Must have an even disposition and be able to deal effectively and politely with all people from all types of backgrounds and experience and in all types of situations.&nbsp;&nbsp;</li><li>Must be conscious of data security and risk management.&nbsp;</li><li>Demonstrated ability to evaluate problems accurately and display sound judgment.&nbsp;&nbsp;&nbsp;</li><li>Ability to work within a team-oriented environment and manage multiple projects simultaneously. Must be collaborative, conscientious, and results oriented.&nbsp;&nbsp;</li><li>Must exhibit great attention to detail and can produce clear documentation.&nbsp;</li></ul>Additional Information<ul><li>This position requires a 3 month orientation and review period.</li><li>Please include a cover letter with your application.</li></ul>To learn more about the AA&amp;D team, please visit our Careers site at&nbsp;<a href="https://alumni.harvard.edu/careers" target="_blank">https://alumni.harvard.edu/careers</a> To learn more about how Harvard supports diversity and inclusion throughout the University please visit the Office for Diversity, Inclusion &amp; Belonging at&nbsp;<a href="https://dib.harvard.edu/" target="_blank">https://dib.harvard.edu/</a>. Accommodations:&nbsp;Harvard University welcomes individuals with disabilities to apply for positions and participate in its programs and activities. If you would like to request accommodations or have questions about the physical access provided, please let your recruiter know. COVID 19 Vaccination Information:&nbsp;The health of our workforce is a priority for Harvard University.&nbsp; With that in mind, we strongly encourage all employees to be up to date on CDC-recommended vaccines. Work Format DetailsThis position is eligible for 100% remote work. Employees may work from any of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment. This position is remote, but it may be subject to change due to any operational adjustments in the department.BenefitsWe invite you to visit Harvard's Total Rewards website (<a href="https://hr.harvard.edu/totalrewards" target="_blank">https://hr.harvard.edu/totalrewards</a>) to learn more about our outstanding benefits package, which may include: <ul><li>Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.</li><li>Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.</li><li> Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.</li><li>Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.</li><li>Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.</li><li>Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.</li><li> Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.</li><li>Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.</li><li> Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.</li></ul>Job FunctionAlumni Affairs and Development, General AdministrationDepartment Office LocationUSA - MA - Cambridge Job Code403040 Coordinator II Work FormatRemote Sub-Unit------------ Salary Grade055DepartmentAlumni Affairs and DevelopmentUnion55 - Hvd Union Cler &amp; Tech Workers Time StatusFull-time Pre-Employment ScreeningIdentity Commitment to Equity, Diversity, Inclusion, and BelongingHarvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.EEO StatementWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.LinkedIn Recruiter Tag (for internal use only)#LI-JP1

Harvard University FAS Human Resources

Business Process Coordinator

19-Nov-2024<h4>Administrative Coordinator</h4>Faculty of Arts and Sciences 67271BRJob SummaryThe administrative coordinator will report to the Executive Director of the Harvard College Observatory and the Astronomy Professor who leads: an astronomy research group, the Prediction Project;&nbsp; the Seamless Astronomy collaboration; the glue software project; and the WorldWide Telescope Ambassadors (WWTA) effort at the Center for Astrophysics (CfA). The Administrative Coordinator will provide a wide range of administrative support and is responsible for day-to-day management and all administrative logistics of the faculty's diverse research and teaching efforts.Position DescriptionThe administrative coordinator will work independently with minimal supervision in a work environment of multiple and conflicting priorities; anticipates and resolves problems and updates supervisor on status of projects and assignments. May oversee part-time work of students, casuals and temps.Responsibilities include:<ul><li><ul><li>Day-to-day operation - Provides high level administrative support to the faculty and WWTA leadership] composes and edits emails, letters, memos, reports and meeting agendas. Ensures briefing material is available in well-managed online environments and is comprehensive. Oversees the scheduling and management of an online calendar including coordinating meetings, appointments, travel arrangements and key administrative and academic meetings.&nbsp;</li><li>Proposal Assistance - Assists with proposal preparation, including text and budgets, and prepares grant reports and proposals for submission.&nbsp;</li><li>Manages Institutional Review Board (IRB) compliance coordination for education research projects using human subjects. Prepares and maintains expenditure records for grant budgets. Prepares purchase orders and expense reports for reimbursement and ensures appropriate use of funds for reimbursements, travel expenditures, and payables.&nbsp;</li><li>Scheduling and Planning - Plans and manages several workshops and other events per year. Coordinates schedules of PI and other project staff. Makes travel arrangements and coordinates activities of the research group.&nbsp;</li><li>Travel: Assists in arranging travel and manages travel reimbursements. Travel arrangements and reimbursements are handled not only for Dr. Goodman but also for her Research Group/Collaborators.&nbsp;</li><li>Reimbursements/Reconciling of Charges: Reconciling of Corporate Card purchases (collecting business purposes, receipts, and appropriate account codings). Reimbursements for Research Group purchases (lunches, supplies, etc.). Occasional foreign wire transfers for International Collaborators seeking reimbursement for costs.</li><li>Materials Management - Manages materials given to the faculty member at research and administrative meetings, by maintaining an online filing system, including born-digital material, as well as scanned hardcopy handouts, etc. Uploads and maintains online materials for courses, research papers, and technical manuscripts, using the OpenScholar, Wix, Dataverse, Canvas, edX and other environments as they arise. Adeptly creates graphs, spreadsheets, charts, and ad hoc reports using assorted sources including University financial systems. Maintains, prints, and files paper materials as needed for education research projects, including surveys, assessments, and consent forms. Maintains and archives digital materials as needed for education research projects, including in-class video and student assessment interviews. Maintains and organizes physical materials as needed for projects.&nbsp; Web Content Maintenance - Maintains content on research group and related web pages on OpenScholar and the Prediction Project using Wix, under the direction of the faculty member; on WWT Ambassadors webpages under the direction of the WWTA Program Director and occasionally on pages of the Astronomy department website using Open Scholar.</li></ul></li></ul>Basic Qualifications<ul><li>Minimum of five years experience in an academic or research environment. Education beyond high school may count towards experience.</li></ul>Additional Qualifications and Skills<ul><li>College degree or experience working in an academic and/or research environment.</li><li>Excellent organizational skills with particular ability to prioritize work in an environment with multiple and conflicting priorities.</li><li>Superb written and verbal communication skills.</li><li>Ability to think analytically and strategically.</li><li>Excellent financial and accounting skills.</li><li>Experience planning and managing events.</li><li>Must be professional and show exceptional judgement and a high level of discretion.</li><li>Ability to problem solve and "think outside the box".</li><li>Ability to quickly comprehend policies, procedures and computer applications and pro-actively apply them.</li><li>Excellent organizational skills and experience managing multiple competing priorities effectively and efficiently.</li><li>High level of comfort and proficiency with standard Macintosh applications (e.g. Pages, Keynote) and Google Applications (e.g. Google Docs, Google Sheets, Google Drive).</li><li>Familiarity with web-site editing tools and HTML highly desirable.</li><li>Team player with the ability to successfully interact with many stakeholders throughout Harvard and externally.</li><li>Proven project and/or program management and/or event-planning skills.</li><li>Must possess the ability to learn and adapt to new systems quickly, including emerging office technologies and communication tools.</li></ul>Working Conditions<ul><li>This is a part-time role working 24.5 hours per week on campus in Cambridge, Massachusetts.</li><li>Specific days and hours will be determined between you and your manager based on business needs.</li><li>There may be some flexibility to work remotely up to 1 day per week.</li></ul>Additional Information<ul><li>Applicants MUST submit a cover letter in addition to their resume in order for their application to be reviewed.&nbsp;</li></ul><ul><li>We regret that Harvard University is unable to provide work authorization and/or visa sponsorship for this position.</li></ul><ul><li>Pre-employment reference and background checks required.</li><li>All formal written offers will be made by FAS Human Resources.</li></ul>Work Format DetailsThis is a hybrid position that is based in Massachusetts. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only).&nbsp;About UsThe Seamless Astronomy program is a collaboration amongst astronomers, information scientists, data visualization specialists, educators, and computer scientists. The WorldWide Telescope Ambassadors program includes educational activities at Harvard, in local schools, online, at science fairs, and at museums, as well as active collaboration with the Science Education Department at the CfA. In addition to leadership roles in the Seamless Astronomy and WWTA efforts, the faculty also runs a traditional astronomy research group at the CfA, which coordinates the research of several undergraduate and graduate students, plus postdoctoral fellows. Teaching efforts related to these projects span subjects from astronomy to data visualization to the history of prediction, and they take place on the Harvard campus as well as online (via edX and LabXchange).&nbsp; We invite individuals with diverse backgrounds, experiences and abilities to be a part of our communityBenefitsWe invite you to visit Harvard's Total Rewards website (<a href="https://hr.harvard.edu/totalrewards" target="_blank">https://hr.harvard.edu/totalrewards</a>) to learn more about our outstanding benefits package, which may include: <ul><li>Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.</li><li>Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.</li><li> Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.</li><li>Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.</li><li>Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.</li><li>Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.</li><li> Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.</li><li>Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.</li><li> Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.</li></ul>Job FunctionGeneral Administration Department Office LocationUSA - MA - Cambridge Job Code403039 Faculty Assistant III Work FormatHybrid (partially on-site, partially remote) Sub-UnitSciences Salary Grade055DepartmentHarvard College ObservatoryUnion55 - Hvd Union Cler &amp; Tech Workers Time StatusPart-time Pre-Employment ScreeningIdentity Commitment to Equity, Diversity, Inclusion, and BelongingHarvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.EEO StatementWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.LinkedIn Recruiter Tag (for internal use only)#LI-CM1

Administrative Coordinator

19-Nov-2024<h4>Coordinator of Special Projects</h4>Harvard Medical School 67314BRPosition DescriptionThe Department of Global Health and Social Medicine (DGHSM) at Harvard Medical School applies social science and humanities research to improve the practice of medicine, the delivery of treatment, and the development of health care policies worldwide. To maintain our leadership of the field, the Department must: underline our commitment to teaching and research in global health equity; maintain and enhance support for “effector arms,” with a focus on implementation and delivery; strengthen models of graduate and post-graduate training, and coordinate efforts throughout Harvard to build a common agenda around global health equity. The DGHSM is seeking a strong applicant for the position of Coordinator of Special Projects. Under the direction of the Executive Director, the Coordinator of Special Projects will be responsible in assisting with the organization of on-going projects and initiatives such as but not limited to: the day-to-day operations of the Paul Farmer Collaborative, the planning and execution of an academic symposium, maintaining the department website and creating and disseminating a weekly newsletter. To be successful as a Coordinator of Special Projects, the individual will need to be able to work on tight deadlines, be competent in using Microsoft Office applications such as Word and Excel, and have exceptional verbal, written, and presentation skills. Project Management<ul><li>Maintains and monitors project plans and project schedules for special projects.</li><li>Organizes, attends, and participates in stakeholders’ meetings. Facilitates meetings where appropriate and is responsible for taking minutes. Ensures stakeholder views are managed towards the best solution.</li><li>Ensures smooth processes to drive collaborations with faculty and staff.</li><li>Ensures projects adhere to frameworks and all documentation is maintained appropriately for each project.</li><li>Documents and follows-up on important actions and decisions from meetings.</li><li>Prepares necessary presentation materials for meetings.</li><li>Creates a project management calendar for fulfilling each goal and objective.</li><li>Demonstrates keen judgement and critical thinking skills in determining next steps, including seeking feedback from colleagues, supervisors, and faculty members, as appropriate.</li></ul> Communications and Special Events<ul><li>Primary point of contact for external needs of the special projects.</li><li>Responsible for the dissemination for weekly newsletter and manages the department website.</li><li>Responsible for the planning and execution of symposia and other special events that are part of special projects.</li></ul> Administration and Finance<ul><li>Provides administrative and financial support to the executive director and the director of finance including but not limited to budget development.</li><li>Responsible for Concur reimbursements and non-employee reimbursements.</li><li>Coordinates travel arrangements.</li><li>Works with finance team to ensure all invoices are paid.</li></ul> Other<ul><li>Performs related duties as assigned.</li></ul>Basic Qualifications4 or more years of relevant experience. A Bachelor’s degree may count towards experience.Additional Qualifications and Skills<ul><li>Experience in an academic setting working with faculty and students.</li><li>Excellent organizational and communication skills.</li><li>Able to deal with confidential and sensitive information. Able to work independently and collaborate with others.</li><li>Ability to manage concurrent projects and multiple priorities.</li><li>High degree of flexibility and adaptability. Skills in Word, Excel, and PowerPoint required.</li><li>Experience in higher education or related field is a plus.</li></ul>Additional InformationThis is a 2-year term appointment with the possibility of renewal contingent on funding. The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up-to-date on CDC-recommended vaccines. Please note that we are currently conducting a majority of interviews and onboarding remotely and virtually. We appreciate your understanding. The Harvard Medical School is not able to provide visa sponsorship for this position. Not ready to apply? Join our talent community to keep in touch and learn about future opportunities! (<a href="https://www.gem.com" target="_blank">https://www.gem.com</a> ?formID=16341e35-cbc6-4904-88a3-09b35763307e) &nbsp;Work Format DetailsThis is a hybrid position that is based in Massachusetts. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.BenefitsWe invite you to visit Harvard's Total Rewards website (<a href="https://hr.harvard.edu/totalrewards" target="_blank">https://hr.harvard.edu/totalrewards</a>) to learn more about our outstanding benefits package, which may include: <ul><li>Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.</li><li>Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.</li><li> Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.</li><li>Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.</li><li>Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.</li><li>Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.</li><li> Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.</li><li>Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.</li><li> Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.</li></ul>Job FunctionGeneral Administration Department Office LocationUSA - MA - Boston Job Code403040 Coordinator II Work FormatHybrid (partially on-site, partially remote) Sub-Unit------------ Salary Grade055DepartmentGlobal Health and Social MedicineUnion55 - Hvd Union Cler &amp; Tech Workers Time StatusFull-time Pre-Employment ScreeningIdentity Schedule40 hrs. per week | Monday - Friday | 8:00 am - 5:00 pmCommitment to Equity, Diversity, Inclusion, and BelongingWe are committed to cultivating an&nbsp;inclusive workplace culture of faculty, staff, and students with diverse backgrounds, styles, abilities, and motivations. We appreciate and leverage the capabilities, insights, and ideas of all individuals. Harvard Medical School Mission and Community Values&nbsp;&nbsp;&nbsp; <a href="https://hms.harvard.edu/about-hms/campus-culture/mission-community-values-diversity-statement" target="_blank">https://hms.harvard.edu/about-hms/campus-culture/mission-community-valu…</a>EEO StatementWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.LinkedIn Recruiter Tag (for internal use only)#LI-KM2

700 Project Management / Professional Services Jobs