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<h4>Overview</h4>At LMI, we’re reimagining the path from insight to outcome at The New Speed of Possible™. Combining a legacy of over 60 years of federal expertise with our innovation ecosystem, we minimize time to value and accelerate mission success. We energize the brightest minds with emerging technologies to inspire creative solutioning and push the boundaries of capability. LMI advances the pace of progress, enabling our customers to thrive while adapting to evolving mission needs.&nbsp;LMI is seeking a Program Management Analyst to support our Department of Homeland Security (DHS) customer. This position will provide program support of the DHS SAFETY Act, including review and adjudication of a high volume of applications<h4>Responsibilities</h4><ul><li>Provide Program and Project Management and support for SAFETY Act case management work.</li><li>Conduct organizational studies and evaluations, design systems and procedures, conduct work simplification and measurement studies, and prepare operations and procedures manuals to assist management in operating more efficiently and effectively.</li><li>Support client and team meetings through preparing agendas, developing meeting minutes, and tracking actions and deliverables.</li><li>Support stakeholder engagement and outreach events across working group stakeholders and partners</li><li>Review informational requests from Department leadership, Congress, or other federal stakeholders and support coordination and development of timely responses.</li><li>Conduct basic research on technical topics as assigned and prepare summary reports of briefings on findings.</li><li>Lead development and management of all program and business office documentation and files</li><li>Perform periodic quality control activities, such as peer review of documents.</li><li>Lead document management workflows and coordination.</li><li>Assist in establishing internal process for DHS records (hardcopy and electronic) and attend meetings regarding federally mandated Records Management guidance as needed.</li><li>Write and review reports, memos, and presentation materials.</li></ul><h4>Qualifications</h4><ul><li>Bachelor's Degree.</li><li>Minimum 3 years of experience</li><li>Experience supporting government or business programs.</li><li>Effective problem-solver.</li><li>Ability to clearly communicate with a variety of stakeholders.</li><li>Ability to prioritize and manage multiple assignments.Strong understanding of MS Office Suite and SharePoint, MS Teams, and Adobe Acrobat Professional.</li><li>This position requires the ability to acquire a SECRET clearance.</li></ul><h4> LMI is an Equal Opportunity Employer. LMI is committed to the fair treatment of all and to our policy of providing applicants and employees with equal employment opportunities. LMI recruits, hires, trains, and promotes people without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, disability, age, protected veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local law. If you are a person with a disability needing assistance with the application process, please contact <a href="mailto:accommodations@lmi.org" target="_blank">accommodations@lmi.org</a> Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Need help finding the right job? </h4>We can recommend jobs specifically for you!Click here to get started.

LMI Consulting, LLC

Management Analyst

Job Purpose:&nbsp;&nbsp; Provides support to the Executive Director of Communications in maintaining the college’s overall awareness and media presence, communicating with campus communities and promoting the college via various media channels. Focuses on highlighting the College’s achievements, and functions as department liaison to serve College’s internal and external audiences. Provides written and digital content that highlights the College’s achievements. Provides support in maintaining and updating the college’s websites, including <a href="http://www.ColumbiaState.edu" target="_blank">www.ColumbiaState.edu</a>, myChargerNet and other interactive publications.

Essential Functions:
<ol>
<li>Serves as college brand journalist – identifying, researching, writing and producing media relations materials to highlight the college, academic programs and student and alumni success, including news releases and feature stories for media outlets, as well as press kits.</li>
<li>Develops relationships with media outlets and serves as media contact.</li>
<li>Coordinates and maintains media lists to provide outreach to local, state, regional and national media partners.</li>
<li>Develops and maintains effective, cooperative relationships with college departments to help plan, promote and execute media outreach.</li>
<li>Performs photography for special events, news stories, website and creative pieces.</li>
<li>Produces videos to highlight college, academic programs, and student and alumni success.</li>
<li>Serves as web and print publication copywriter.</li>
<li>Coordinates media relations files including updating and filing press materials, key bios, photos, newspaper clipping reports and expert list.</li>
<li>Updates and maintains press log of news releases, photo releases and story pitches.</li>
</ol>
<ol>
<li>Coordinates the design and production of electronic newsletters, including the President’s office e-newsletters.</li>
</ol>
<ol>
<li>Provides support to the President’s Office for presentation design and delivery.</li>
<li>Provides support in maintaining and updating the College’s websites, including <a href="http://www.ColumbiaState.edu" target="_blank">www.ColumbiaState.edu</a>, myChargerNet and other interactive publications.</li>
</ol>
<ol>
<li>Participates actively in project and process meetings as necessary for the accurate and timely completion of projects, and provides feedback on an on-going basis.</li>
</ol>
Supplemental Functions:
<ol>
<li>Serves as member of Communications team.</li>
<li>Assists with office projects as needed.</li>
<li>Serves on college committees as assigned.</li>
<li>Participates in other college activities as assigned.</li>
<li>Performs other duties as assigned.</li>
</ol>
<h2>Job Specifications:</h2>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Education, Training and Experience Required:
<ol>
<li>Bachelor’s Degree in mass communications, journalism, public relations, advertising or related field and a minimum of two years work experience.</li>
<li>Knowledge of Associated Press Style writing.</li>
<li>Experience with photography.</li>
</ol>
Experience Preferred:
<ol>
<li>Training in branding and advertising.</li>
<li>Experience producing video content.</li>
<li>Experience working with web content management systems.</li>
<li>Experience using the Adobe Creative Suite.</li>
</ol>
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Knowledge, Skills, Abilities and Work Characteristics:
<ol>
<li>Excellent verbal and written communications skills.</li>
<li>Knowledge of public relations practices and principles.&nbsp;</li>
<li>Working knowledge of journalism, sourcing, editing and writing for print and electronic media.</li>
<li>Ability to effectively build strong relationships with diverse peoples and constituencies which includes faculty, staff, general public and news media.</li>
<li>Experience managing multiple projects, adapting to changing schedules and meeting deadlines.</li>
<li>High level of decision-making ability and sound judgment.</li>
<li>Must be self-motivated and eager to work in a team environment.</li>
<li>Rigorous attention to detail and overall commitment to quality a must.</li>
<li>Experience with photography.</li>
<li>Knowledge of both Mac and Windows operating systems.</li>
<li>Skilled in the use of Microsoft Office.</li>
<li>Proficient in Adobe Creative Suite.</li>
</ol>
Working Conditions:
<ol>
<li>Heavy use of personal computer.</li>
<li>Normal use of telephone and office equipment.</li>
<li>Heavy use of in-house printers.</li>
<li>Occasional travel to attend meetings, workshops, professional development training or other business-related functions.</li>
<li>Normal sitting, standing and movement within an office and campus environment.</li>
<li>Work outside of normal business hours as required.</li>
</ol>
Hiring Salary Range:&nbsp;&nbsp;$39,590- $49,480
This position is based at the Columbia, TN Campus.

About Columbia State Community College:
As Tennessee’s first community college (established in 1966), Columbia State is committed to increasing access and enhancing diversity at all five of our campuses.&nbsp; Columbia State is a member of the Tennessee Board of Regents.&nbsp; Columbia State is known for excellence both inside and outside the classroom.
Columbia State offers a comprehensive benefits package, including but not limited to the following:
<ul>
<li>Vacation and Sick Leave</li>
<li>14 paid holidays</li>
<li>Medical, dental, vision and life insurance</li>
<li>Retirement plans</li>
<li>Optional 401K and 403B Deferred Compensation Plans</li>
<li>Educational benefits for the employee and their spouse and dependent</li>
</ul>
Columbia State Community College does not discriminate on the basis of race, color, religion, creed, ethnic or national origin, sex, sexual orientation, gender identity/expression, disability, age (as applicable), status as a protected veteran, genetic information, or any other category protected by Federal or State laws and regulations and by Tennessee Board of Regents policies with respect to employment, programs, and activities. The following person has been designated to handle inquiries regarding nondiscrimination policies: Executive Director of Human Resources <a href="mailto:humanresources@columbiastate.edu" target="_blank">humanresources@columbiastate.edu</a> 1665 Hampshire Pike, Columbia, TN 38401 931-540-2551

Motlow State Community College


      Communications and Public Relations Coordinator- Writer/Multimedia
    

Commitment to MissionThis job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position.&nbsp; A commitment to positive interpersonal behaviors, professional communication, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential.Cultural Beliefs<ul><li>One LSC</li><li>Student Focused</li><li>Own It</li><li>Foster Belonging</li><li>Cultivate Community</li><li>Choose Learning</li></ul>The Chronicle of Higher Education's "Great Colleges to Work For®" is designed to recognize colleges that have been successful in creating great workplaces and to further research and understanding of the factors, dynamics and influences that have the most impact on organizational culture at higher education institutions.Lone Star College has been recognized in multiple categories.Campus Marketing StatementLone Star College-CyFairLone Star College offers high-quality, low-cost academic transfer and career training education to 80,000+ students each semester. LSC has been named a 2023 Great Colleges to Work For® institution by the Chronicle of Higher Education. LSC consists of eight colleges, seven centers, eight Workforce Centers of Excellence and Lone Star Corporate College.Located in suburban northwest Houston in the heart of the CyFair Community, the college provides a full range of offerings including unique programs in fire science technology, logistics management and sonography. Since opening our award winning campus in 2003, the college has experienced record growth and supports an exciting learning environment that brings together state-of-the-art technology and active, collaborative learning.Location address is 9191 Barker Cypress Road, Cypress, TX 77433.Job DescriptionPURPOSE AND SCOPE:The PT Coordinator II, Empowerment Center provides facilitation of day-to-day operations of The Empowerment Center.&nbsp; ESSENTIAL JOB FUNCTIONS:<ul><li>Provides facilitation of day-to-day operations of The Empowerment Center and maintains the volunteer schedule</li><li>Organize trainings, recruit volunteers and promote the center</li><li>Coordinate resources for the center</li><li>Provide reports to supervisor</li><li>Attend meetings and participate on committees</li><li>Responsible for other reasonable related duties as assigned.</li></ul>KNOWLEDGE, SKILLS, AND ABILITIES:<ul><li>Strong attention to accuracy and detail</li><li>Excellent knowledge of general office and software applications</li><li>Ability to prepare and analyze reports</li><li>Possesses good organizational skills</li><li>Ability to prioritize duties</li><li>Basic graphic design experience preferred</li><li>High level of customer service with staff and students</li></ul>PHYSICAL ABILITIES:The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items, such as papers, books, or small parts; or driving an automobile. No special physical demands are required to perform the work.WORK SCHEDULE AND CONDITIONS:&nbsp;&nbsp; <ul><li>Equipment used includes, PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone and other general office equipment</li><li>Interface with internal and external contacts as needed to carry out the functions of the position</li><li>Work is performed in a climate-controlled office with minimal exposure to safety hazards</li></ul>REQUIRED QUALIFICATIONS:<ul><li>High school diploma or GED and at least 5 years of related work experience, or an equivalent combination of education and experience</li></ul>PREFERRED QUALIFICATIONS:<ul><li>Associate’s degree</li></ul>SalaryHourly Pay Rate is $18.93.Benefits Marketing StatementBy joining our top-notch institution, you will enjoy being a part of an organization that offers a supportive, collegial work environment, excellent work/life balance, tuition waiver, participation in a tax deferred retirement plan and more.Special InstructionsGo to the Job Search page, click on ‘My Activities’ at the top of the page. Under My Cover Letters and Attachments you will click on ‘Add Attachment.’ Please be sure to put the Job ID# in the title once you name your file for cover letters only, unless you attached your cover letter with your resume.If you are applying for an Instructional position (i.e. Faculty, Adjunct Faculty, Instructor), please ensure you include the following to be considered: Resume/CV, Cover Letter, Teaching Philosophy, and unofficial transcripts. You must limit your file name for any attachment to 40 characters or less.How to ApplyALL APPLICANTS MUST APPLY ONLINE ONLYWe will not accept application material received via fax, email, mail, or hand delivered.Postings for part-time and adjunct positions are active for the academic year.&nbsp; By selecting the option to receive notifications on your profile, you will begin receiving electronic communication regarding new opportunities with Lone Star College (LSC).If selected for an interview, a recruiter will contact you by phone, or email to schedule an interview.Lone Star College participates in the E-Verify program, under which Lone Star College provides the federal government with information from each new employee's Form I-9 to confirm that the employee is authorized to work in the United States.More information on the E-Verify program is available at <a href="http://www.dhs.gov/E-Verify" target="_blank">www.dhs.gov/E-Verify</a>.Lone Star College is an EEO Employer. All positions are subject to a criminal background check.

Lone Star College System

Part-Time Coordinator II, Empowerment Center

Insperity provides the most comprehensive suite of scalable HR solutions available in the marketplace with an optimal blend of premium HR service and technology. With more than 90 locations throughout the U.S., Insperity is currently making a difference for thousands of businesses and communities nationwide.Behind our success is the unshakeable belief in the value of our people. We value diversity, inclusivity and a sense of belonging. We celebrate work and life events, and we partner with our clients and communities to make great things happen.We have received numerous workplace awards, most recently ranking on Glassdoor’s “Best Places to Work in the U.S. 2024” list, and U.S. News &amp; World Report’s “Best Companies to Work for 2024” list. In addition, we have been recognized as a certified Great Place to Work®, and for having one of the country’s Top 50 Midsize Early Talent Programs by RippleMatch’s 2024 Campus Forward Awards. There is no better time to be a part of Insperity, and our best work is yet to come. To learn more about sales careers with Insperity, click here.Why Insperity?Work-Life Balance: We want your time to have balance, whether it’s spent with coworkers, clients, family or your community.Career Growth:&nbsp;Insperity provides many ways to grow with the company. We offer continuous learning programs, world-class onsite training at corporate headquarters, mentorship opportunities and education reimbursement.Well-Being: Our total rewards package includes 19 days paid time off, 9 paid holidays, top-tier medical, dental and vision benefits, health &amp; wellness support, paid volunteer hours and much more. We take care of our people so that you can do your best work.Competitive Compensation: In addition to a competitive base salary, enrollment bonuses and residual income, you’ll have access to an expense allowance and additional incentive compensation, and be eligible to compete for annual awards and trips.Outside Sales Consultant (Business Performance Advisor)We’re in search of salespeople who know that making a sale is about being an advisor – helping the client find the right solution for their unique human resource needs. You’ll have the backing of an organization dedicated to helping you make the deal and a service team committed to keeping your clients happy – even after the sale is complete.You’ll get:•&nbsp; &nbsp;&nbsp;The resources needed to be successful, including training at corporate headquarters, face-to-face leadership and small-team mentorship/collaboration.•&nbsp; &nbsp;&nbsp;Marketing support, and a team to help nurture your network through company-sponsored events.•&nbsp; &nbsp;&nbsp;The stability of a recession-proof industry, and the excitement of a growing company!You are:•&nbsp; &nbsp;&nbsp;Consultative – You’d rather build relationships and recommend the best solution based on needs and challenges.•&nbsp; &nbsp;&nbsp;Motivated by a big payoff – We’re talking long-term residual income.•&nbsp; &nbsp;&nbsp;Business savvy – Maybe you’ve had your own business or have the spirit of an entrepreneur. Either way, you know the heart of a business owner.•&nbsp; &nbsp;&nbsp;Good with people – You’re able to take on an advisory role with the C-suite in a professional manner.•&nbsp; &nbsp;&nbsp;Connected – You’re growing a network of business executives who can help expand your sales pipeline.What you’ll do:•&nbsp; &nbsp;&nbsp;Identify small and midsized businesses to offer Insperity’s human resource services and technology.•&nbsp; &nbsp;&nbsp;Call on business owners virtually and in person to explain how Insperity’s HR solutions can help solve their challenges.•&nbsp; &nbsp;&nbsp;Engage your network and build lasting partnerships.At Insperity, we celebrate the diversity of our employees and our leadership. Insperity is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Insperity

Outside Sales Consultant (Business Performance Advisor)

Basic Purpose:
Under minimal supervision, the Sr. Associate Manager, Brand supports the innovation, marketing efforts, and business analysis for all products contained under an assigned brand. This includes initiatives associated with growing current brand recognition, inclusive of consumption analyses and promotion/advertising strategy assistance. Additionally, the candidate will support new product commercialization processes including cross functional team leadership and strategy execution. &nbsp;&nbsp;
The candidate will have the opportunity to work in the healthy food categories with tremendous potential for growth. This is a perfect opportunity for a marketer that is passionate about brands and wants to work in a nimble, entrepreneurial environment and make a big impact in our growth agenda.
Tasks are to be completed while maintaining the highest safety and quality standards.
Essential Duties and Responsibilities:
<ul>
<li>Leads project management functions for innovation and commercialization of assigned brand for new product initiatives, working with R&amp;D, Packaging Design and Operations inclusive of developing detailed timelines and manufacturing forecasts with input from Sales, Operations and Finance.</li>
<li>Leading the S&amp;OP forecast with input from Sales, Operations and Finance.</li>
<li>Project management lead on key growth driving &amp; margin enhancement projects.</li>
<li>Identifies key business drivers and opportunities based on competitive/category trends, track &amp; report on business results using syndicated data, and provide forecasting support for financial &amp; strategy planning.</li>
<li>Advises on the development and timely execution of Brand Plans/ leading agencies (PR, Digital, and Consumer Promotions) to develop highly creative and cost-efficient campaigns.</li>
<li>Manages Brand Budget and reporting</li>
<li>Assists with other projects, as needed.</li>
</ul>
Minimum Requirements:
<ul>
<li>Minimum three years’ experience in a consumer-packaged goods marketing, marketing analytics or project management role or related capacity&nbsp;</li>
</ul>
Supervisory Responsibilities:
<ul>
<li>None</li>
</ul>
Skills/Knowledge/Abilities:
<ul>
<li>Bachelor’s degree in Marketing or equivalent.</li>
<li>Experience with leading a cross functional team projects</li>
<li>Experience with AC Nielsen or IRI preferred</li>
<li>Experience analyzing data &amp; translating to recommendations</li>
<li>Ability to monitor budgets and report on P/L activity associated with assigned marketing initiatives</li>
<li>Excellent creative instincts and comfort with visual design</li>
<li>Excellent project management and organizational skills, ability to prioritize multiple priorities and strong attention to detail.</li>
<li>Self-motivated and strong analytical / problem solving skills.</li>
<li>Ability to thrive in a high paced, entrepreneurial work environment and meet business driven deadlines</li>
<li>Strong bias for action. Acts like an owner and can run independently.</li>
<li>Computer skills including MS Office programs such as Outlook, Word, Excel PowerPoint.</li>
<li>Strong interpersonal skills and ability to communicate (verbal/writing) effectively.</li>
<li>Ability to collaborate at all levels of the organization and across other functional areas.</li>
<li>Ability to maintain a high level of confidentiality</li>
<li>Preferred knowledge &amp; experience in the Food/Bev Consumer Product Goods Industry</li>
</ul>
Compensation and Benefits:
<ul>
<li>$103,000 -$125,000 (commensurate with experience and location)</li>
<li>Medical, Prescription, Dental, Vision Coverage</li>
<li>Flexible spending accounts</li>
<li>Disability coverage</li>
<li>Life insurance</li>
<li>Critical illness and accident insurance</li>
<li>Legal and identity protection insurance</li>
<li>Pet insurance</li>
<li>Employee assistance program</li>
<li>Commuter benefits</li>
<li>Tuition assistance</li>
<li>Adoption assistance</li>
<li>401(k)</li>
<li>PTO</li>
<li>Parental Leave</li>
</ul>
Hain Celestial is an equal employment opportunity/affirmative action employer. The Company does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, expression, genetic information, protected veteran status or any other characteristics protected by applicable federal, state, or local law.
If you need accommodations for any part of the employment process because of a disability, please send an e-mail to <a href="mailto:talent@hain.com" target="_blank">talent@hain.com</a> or call 516-587-5000 to let us know the nature of your request. EEO/AA/M/F/Veteran/Disabled

Hain Celestial Group

Sr. Associate Brand Manager

&nbsp;<a href="https://secure.dc4.pageuppeople.com/apply/TransferRichTextFile.ashx?sData=UFUtVjMtToxevEZoXjQKU-E5SMNBz1UWCHIHU90nANiaWAsvKXW3sEcn-th85NHCwAA0EYEJvyX0h8Wq95cvg_7GYazW2Y6cyM2qdSsHIzfFANvLiWt64F8W71FNFJ6MKTdcEWCQTSOtXFCJ0zhki9fqOOYisw%7e%7e" target="_blank">Coordinator of Workforce and Special Projects (1).pdf</a>


      Coordinator of Workforce Development and Special Projects
    

<h4>Overview</h4>At LMI, we’re reimagining the path from insight to outcome at The New Speed of Possible™. Combining a legacy of over 60 years of federal expertise with our innovation ecosystem, we minimize time to value and accelerate mission success. We energize the brightest minds with emerging technologies to inspire creative solutioning and push the boundaries of capability. LMI advances the pace of progress, enabling our customers to thrive while adapting to evolving mission needs.&nbsp;LMI is seeking a Data Visualization Consultant experienced in React to design and develop innovative software programs that enable AI/ML activities for the Department of Defense.&nbsp;<h4>Responsibilities</h4><ul><li>Develop intuitive visualizations, dashboards, and reusable User Interface (UI) components using React and the Material UI component library</li><li>Rapidly create working wireframes based on project specifications for client validation in collaboration with human-centered design</li><li>Build CI/CD pipelines using client specifications for security and containerized deployments in client environments</li><li>Manage UI component buildout in conjunction with project management stakeholders using an agile-based project management approach</li><li>Work with data engineers to outline specifications for APIs</li></ul><h4>Qualifications</h4><ul><li>Bachelor's degree in Computer Science or related field and/or equivalent work experience</li><li>3+ years of experience as a React Developer</li><li>Experience with:<ul><li>Design and deployment of analytical visualizations with React and Material UI Component Library</li><li>Human-centered design best practices</li><li>API development</li><li>Employing visual analytics best practices, development processes</li><li>SQL and Python</li><li>Agile-based development</li></ul></li><li>Effective analytical, conceptual, and problem-solving skills</li><li>Active DoD Secret clearance required (Top Secret clearance highly desired)</li></ul><h4> LMI is an Equal Opportunity Employer. LMI is committed to the fair treatment of all and to our policy of providing applicants and employees with equal employment opportunities. LMI recruits, hires, trains, and promotes people without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, disability, age, protected veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local law. If you are a person with a disability needing assistance with the application process, please contact <a href="mailto:accommodations@lmi.org" target="_blank">accommodations@lmi.org</a> Need help finding the right job? </h4>We can recommend jobs specifically for you!Click here to get started.

Data Visualization Consultant (React) - Clearance Required

Director, Site ManagementSummary Responsible for the coordination of facilities related enterprise activities for National Life Group on the Vermont campus. This position ensures that all office moves and events impacting the campus are effectively and efficiently supported and managed in conformity with established policies and performance standards.&nbsp; This position manages the company’s relationships with numerous service providers and vendors and is the main point of contact with the campus tenants and manages those relationships.&nbsp; The position reports to the Head of Facilities.Responsibilities<ul><li>Influence policy making relative to facility usage for all internal and external meetings/events and ensures enforcement of those policies in all National Life owned space.</li><li>Work with departments to plan for strategic utilization of space that meets evolving business needs.</li><li>Coordinate and manages office moves in accordance with established policies and performance standards.</li><li>Responsible for all events on campus to ensure they both comply with established policies and performance standards as well as provide the consummate client experience.</li><li>Manage relationships with service providers and vendors. This includes negotiation of contracts and costs, processing of invoices, evaluation of performance and providing feedback to continually improve the experience of those on campus.</li><li>Assist leaders in the preparation of long-range strategic goals and necessary resource projections.</li><li>Develop plans, budgets, reports, and oversee activities for all the supported services provided on campus including food, janitorial and lodging services.</li><li>Evaluate purchase of equipment and participate in negotiation of vendor contracts and agreements in support of food, janitorial and lodging services.</li><li>Develop direct reports by fostering and supporting career development, motivating, engaging and capitalizing in employee strengths.</li><li>Build cross-functional partnerships with other business units and teams throughout the organization to deliver results through vision, strategic planning and implementation of thoughtful solutions.</li><li>Ensure cross campus coordination such that associates, partners and visitors all have similar experiences when visiting NLG offices.</li><li>Behavioral - Self-motivated, team player, follows guidelines, treats others with respect. Holds self and others accountable. Communicates effectively. Manages conflict appropriately.</li><li>Manage relationship with tenants to ensure company needs and fiscal obligations are met in accordance with the lease agreements. This includes invoicing tenants for services provided, coordinating regularly with tenants to understand needs and communicate rules and procedures, conduct regular notification to tenants of operational information that may affect their day to day business, and manage response to tenant complaints and requests for information.</li><li>Responsible for management of adjacent properties, including four (4) residential properties and the childcare. This includes coordination of work, planning for guests and entering into short term leases where appropriate.</li></ul>Requirements<ul><li>Ten years management / leadership experience, including five years of experience in business management.</li><li>Bachelor’s degree in Business Administration, or an additional 5 years of experience in business management (10 years total)</li><li>Valid (VT or TX) drivers license. Must have and maintain clean driving record.</li></ul>Knowledge, Skills and Abilities<ul><li>Working knowledge of basic business practices.</li><li>Working knowledge of vendor management and contract oversight and negotiations.</li><li>Must be able to work with all levels within the organization on development and implementation of policies, procedures and performance standards.</li><li>Strong verbal and written communication skills.</li><li>Strong interpersonal and customer service skills.</li><li>Strong organizational and planning skills.</li><li>Ability to make decisions independently.</li><li>Ability to prioritize and manage multiple projects and initiatives simultaneously.</li><li>Ability to resolve complex problems positively and professionally.</li><li>Ability to work effectively with all levels of staff and management with tact and diplomacy.</li><li>Effective management skills, including ability to lead and motivate people</li><li>Advanced knowledge of Windows, MS Word, Excel and PowerPoint.</li><li>Very strong project management experience.</li></ul> <h6>The base compensation range represents the low and high end of the range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to qualifications, skills, competencies, location, and experience. The range listed is just one component of our total compensation package for employees.</h6><h6>Other rewards may include an annual bonus, quarterly bonuses, commissions, and other long-term incentive compensation, depending on the position.&nbsp; National Life offers a competitive total rewards package which includes: a 401(k) retirement plan match; medical, dental, and vision insurance; a company funded wellness account for director and below employees; 10 paid holidays; a generous paid time off plan (22 days of combined time-off for non-exempt employees and exempt employees have discretion in managing their time, including scheduling time off in the normal course of business, but in no event will exempt employees receive less sick time than required by state or local law); 6 weeks of paid parental leave; and 6 weeks of paid family leave after a year of full-time employment.</h6><h6>National Life is accepting applications for this role on an ongoing basis and the role remains open until filled. &nbsp;&nbsp;</h6><h6>National Life Group® is a trade name of National Life Insurance Company, Montpelier, VT – founded in 1848, Life Insurance Company of the Southwest, Addison, TX – chartered in 1955, and their affiliates. Each company of National Life Group is solely responsible for its own financial condition and contractual obligations. Life Insurance Company of the Southwest is not an authorized insurer in New York and does not conduct insurance business in New York. Equity Services, Inc., Member FINRA/SIPC, is a Broker/Dealer and Registered Investment Adviser affiliate of National Life Insurance Company. All other entities are independent of the companies of National Life Group.</h6><h6>National Life Group</h6><h6>1 National Life Dr</h6><h6>Montpelier, VT 05604</h6><h6>Social Media Policy&nbsp;</h6><h6>Site Disclosure and Privacy Policy&nbsp;</h6>

National Life Group

Director, Site Management

Payment Center Customer Service RepThis role is located on our Vermont CampusSummary We will train you to work directly with customers across America to ensure they have a positive experience in understanding and optimizing their life and annuity policies with National Life Group.&nbsp; You will empower customers by providing information, help to solve important issues, and collaborates with the team to reach our full potential and achieve results. &nbsp;You will build skills that allow you to complete first-call resolution by having experience in call handling and payment processing.&nbsp; Ultimately, you will be an active and engaged member of a team dedicated to bringing peace of mind to all we serve.Responsibilities:Identifies, understands, and interprets customer needs, responding to a variety of questions (e.g. payment related statuses, requirements needed, policy value inquiries, product structure etc.) from a diverse group of agents, policyholders, and customers, in a high-volume inbound call environment, and implements resolutions in a way that provides quality customer service with urgency and caring curiosity.&nbsp;Navigates multiple technology systems (e.g. mainframe, CRM, SalesForce, Five9, etc.) to research customer questions and concerns, notate the policy after each interaction, and submit work items (e.g. disbursement of money, requests, payments, etc.) to accurately service the variety of transactions that occur over the lifetime of a customer.&nbsp;Processes payment-related transactions (e.g. inbound payments and disbursements on life and annuity policies) in accordance with expectations and is able to meet standards on quality, timeliness, and accuracy. &nbsp;Utilizes significant product knowledge (e.g. legacy product knowledge, life insurance, annuity) to guide and educate agents on both simple and complicated requests (e.g. submitting applications, offering options, self-service, how to use technology or processes, etc.), asking questions to provide information relevant to the customer’s wants and needs.Factors that lead to success:Customer Focus: You get excited, and feel rewarded in helping peopleDetailed-oriented with a focus on quality and timeliness: You are proud of providing quality work in a timely mannerResiliency: You quickly adapt to business needs (new information/processes, pivoting from one task to another) under pressure, bouncing back from setbacks easilyNimble Learner: You are naturally curious and eager to learn with the ability to navigate ambiguity to arrive at the answer, even when not all the information is readily availableSelf-Development: You take ownership of issues and instill confidence in the caller while collaborating across multiple departmentsDemonstrate Self-Awareness: You are empathetic and intuitively relate to othersCommunicates effectively/Interpersonal Savvy: You can clearly convey your message verbally and written and demonstrate strong listening skills with customers and internal teammates&nbsp;Tech-savvy: You are great at multi-tasking in a fast-paced environment and are computer savvy (web searches, MS Office and Mainframes)Collaborative: You easily build positive, professional relationships with our customers and internal stakeholdersThinks critically: &nbsp;You have a knack for seeing how things can be done more efficiently and effectively, and are open to continuous improvement and changeMinimum Qualifications:<ul><li>Associates degree or higher (preferred)</li><li>You have 2+ years of professional work experience interacting with customers</li><li>Basic ability to read and interpret information</li><li>Perform arithmetic, ratios, rates and percentages</li></ul> What You’ll Find at National Life Group<ul><li>Competitive pay (starting at $21/hr.) and outstanding health, wellness, and insurance benefits</li><li>Genuine opportunities for growth and career advancement</li><li>Full tuition sponsorship&nbsp;for completing your undergraduate and graduate degrees with University Arizona World Campus; additional $5K in annual tuition reimbursement</li><li>Paid time off and holidays</li><li>40 hours of community service hours annually</li><li>A culture committed to inclusion and diversity</li></ul>Environmental:<ul><li>Work schedule hours: Monday-Friday 8am-7pm ET (9a-6p CT) Monday-Friday</li><li>Structured schedule, with built in breaks</li><li>Time spent on the phone speaking with customers and processing customer and agent requests</li></ul><h6>The starting rate listed is just one component of our total compensation package for employees. Other rewards may include an annual bonus, quarterly bonuses, commissions, and other long-term incentive compensation, depending on the position.&nbsp; National Life offers a competitive total rewards package which includes: a 401(k) retirement plan match; medical, dental, and vision insurance; a company funded wellness account for director and below employees; 10 paid holidays; a generous paid time off plan (22 days of combined time-off for non-exempt employees and exempt employees have discretion in managing their time, including scheduling time off in the normal course of business, but in no event will exempt employees receive less sick time than required by state or local law); 6 weeks of paid parental leave; and 6 weeks of paid family leave after a year of full-time employment</h6><h6>National Life Group® is a trade name of National Life Insurance Company, Montpelier, VT – founded in 1848, Life Insurance Company of the Southwest, Addison, TX – chartered in 1955, and their affiliates. Each company of National Life Group is solely responsible for its own financial condition and contractual obligations. Life Insurance Company of the Southwest is not an authorized insurer in New York and does not conduct insurance business in New York. Equity Services, Inc., Member FINRA/SIPC, is a Broker/Dealer and Registered Investment Adviser affiliate of National Life Insurance Company. All other entities are independent of the companies of National Life Group.</h6><h6>Fortune 1000 status is based on the consolidated financial results of all National Life Group companies.&nbsp;</h6><h6>National Life Group</h6><h6>1 National Life Dr</h6><h6>Montpelier, VT 05604</h6><h6>Social Media Policy&nbsp;</h6><h6>Site Disclosure and Privacy Policy&nbsp;</h6>

Payment Center Customer Service Rep - Vermont Campus

31-May-2024<h4>Education Lending Outreach Coordinator</h4>Harvard University Employees Credit Union 65902BRJob SummaryReporting to the Loan Servicing and Support Supervisor, the Education Lending Outreach Coordinator is responsible for supporting education lending products, processes and initiatives at Harvard Federal Credit Union (Harvard FCU). Duties include providing support and customer service to members, retail, operations, and key stakeholders. This person is responsible for actively engaging members through the education loan lifecycle, managing member communication strategies, and establishing internal training programs. Working closely with the Education Lending team, this person helps to identify trends, areas for improvement, and seeks opportunities to enhance the member and internal partner experience. The Education Lending Outreach Coordinator must effectively carry out the essential duties of this position in a manner that consistently demonstrates the core values of the organization in a positive manner.Position DescriptionCustomer Service and Member Support<ul><li>Nurturing new business and managing legacy portfolio across all loan stages, proactively identifying opportunities to engage with members and establish long-lasting relationships. Demonstrates effective account retention efforts.</li><li>Facilitating in-person and phone meetings with members to provide loan origination and servicing support.&nbsp;&nbsp;Effectively reference multiple data sources and counsel on product attributes, eligibility criteria, application processes and status, missing documentation, and repayment benefits.</li><li>Works closely with Retail and Member Support staff as a liaison for education lending programs.</li><li>Manage inbound call volume resulting from outbound communications targeted towards members who are at critical milestones in the loan origination and repayment cycle.</li><li>Ability to respond to member complaints with empathy, diffuse challenging situations with tact and escalate issues to management when appropriate.</li><li>Actively solicit and provide feedback to management and internal teams to help improve products, service delivery, and the member experience. This includes recommendations for member communications, business practices, and technology improvements.</li><li>Uphold high customer service standards, promptly responding to phone calls, emails, Slack requests, and conducting outreach as needed.</li></ul>Systems, Business Operations &amp; Compliance<ul><li>Responsible for learning and retaining knowledge of credit union core banking, loan origination and servicing platforms. Properly document all member interactions and develop procedures to ensure accuracy and consistency of account data.</li><li>Maintains appropriate level of knowledge related to credit union education lending and department policies, required documents, and applicable state and federal regulations.</li><li>Well-versed in education lending guidelines and procedures to assess requests. Demonstrates sound professional judgement when making decisions or referring situations to management for review.</li><li>Manage membership verification, repayment benefit processing, and payment posting processes.</li><li>Responsible for instituting and monitoring service recovery, exception request and qualifying relationship discount processes.</li><li>Handles member information changes, coordinates account updates between internal and third-party systems, and establishes best practices to minimize data discrepancies.</li><li>Coordinate with loan origination and servicing partners to ensure timely loan approval, disbursement and proper account maintenance, as needed.</li><li>Supports management with internal, state and federal audits, collecting needed documentation and helping to implement changes in response to findings.</li><li>Performs other job-related duties and assignments as necessary.</li></ul>Training &amp; Member Communication<ul><li>Leads the development, implementation and delivery of in-person and online training for Harvard FCU staff and other officials and performs on-going needs assessment in partnership with Training Specialist.</li><li>Responsible for expanding library of learning resources, coordinating training material updates, and creating new assets.</li><li>Oversee material distribution, post company-wide training announcements, and maintain intranet resources.</li><li>Manage member communication strategy across channels, working closely with Marketing and team members to establish outreach timelines and develop campaigns.</li><li>Organize and maintain electronic communication archive.</li></ul> This position is designated as a critical role for the Harvard Federal Credit Union as it provides non-deferrable services that must be performed in the event of an emergency or weather-related closure.Basic QualificationsThe following basic qualifications are the minimum threshold for which a candidate must meet in order to be considered for this role.<ul><li>Associates degree or a minimum of two years related training beyond high school.</li><li>A minimum of three years of education lending, financial aid, banking, or client services experience in a high-volume setting required.</li></ul>Additional Qualifications and SkillsThe following additional qualifications are strongly preferred. If you meet some, but not all, we still encourage you to apply.&nbsp; Harvard FCU values employees with a willingness to learn.&nbsp;<ul><li>Strong knowledge of the principles and practices of education lending.</li><li>Business writing skills to support borrower interactions through multiple channels.</li><li>Must be highly detail oriented.</li><li>Successful experience interacting with culturally diverse populations.</li><li>Entrepreneurial spirit and the ability to take the initiative to accomplish challenging tasks and identify alternative solutions.</li><li>Working knowledge of Microsoft Office suite.</li><li>Ability to learn new systems.</li><li>Effective organizational and analytical skills.</li><li>Demonstrated presentation skills.</li></ul>Working ConditionsWork is performed in an office setting.Additional InformationAdditional Information:<ul><li>Please provide a cover letter with your application.</li><li>Please note: Harvard University requires a pre-employment reference and background screening, which includes OFAC (Office of Foreign Assets Control).</li><li>Harvard University is unable to provide work authorization and/or visa sponsorship.</li><li>This position has a 90-day orientation and review period.</li></ul>Interviews for this position may be conducted via telephone and Zoom video conferencing, based on the department’s current presence on campus.&nbsp; The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up-to-date on CDC-recommended vaccines. Accessibility: Harvard University welcomes individuals with disabilities to apply for positions and participate in its programs and activities. If you would like to request an accommodation or have questions about the physical access provided, please contact our University Disability Resources Department.Work Format DetailsHarvard Federal Credit Union is an on-campus community,&nbsp; This position is primarily hybrid, based in Cambridge, in Massachusetts. Position may require travel to all branch locations in the Cambridge, Boston, and Somerville areas. This may include in-person during emergency situations (if applicable). During the initial 90-day training period, new employees may be expected to work in the office more frequently, up to full-time. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employmentAbout UsHarvard Federal Credit Union: <a href="https://www.huecu.org/" target="_blank">https://www.huecu.org/</a> The Harvard Federal Credit Union is one of the fastest growing Credit Unions in the country and a leader in our industry. As a not-for-profit cooperative, we put our members’ best interests first in all that we do. We are passionate about service and fanatical about solving problems. Integrity and transparency are the foundation of Harvard FCU philosophy. Our mission is to enhance our members’ lives by developing and offering trustworthy products that are easy to understand, easy to use, and best suited to meet their financial needs.BenefitsWe invite you to visit Harvard's Total Rewards website (<a href="https://hr.harvard.edu/totalrewards" target="_blank">https://hr.harvard.edu/totalrewards</a>) to learn more about our outstanding benefits package, which may include:<ul><li>Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.</li><li>Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.</li><li>Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.</li><li>Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.</li><li>Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.</li><li>Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.</li><li>Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.</li><li>Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.</li><li>Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.</li></ul>Job FunctionFinance Department Office LocationUSA - MA - Cambridge Job Code400110 Financial Associate I Work FormatHybrid (partially on-site, partially remote) Sub-Unit------------ Salary Grade054DepartmentHarvard FCU Consumer LendingUnion55 - Hvd Union Cler &amp; Tech Workers Time StatusFull-time Pre-Employment ScreeningCredit, Education, Identity, Prohibited PartiesSchedule<ul><li>Monday through Friday, 9:00am – 5:00pm with a one-hour unpaid lunch break.</li><li>This position is part of the bargaining unit and is overtime eligible.</li><li>Must be able to work additional hours during peak periods, which may include nights and weekends.</li></ul>Commitment to Equity, Diversity, Inclusion, and BelongingHarvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.EEO StatementWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.LinkedIn Recruiter Tag (for internal use only)#LI-BT1

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