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Commitment to MissionThis job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position.&nbsp; A commitment to positive interpersonal behaviors, professional communication, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential.Cultural Beliefs<ul><li>One LSC</li><li>Student Focused</li><li>Own It</li><li>Foster Belonging</li><li>Cultivate Community</li><li>Choose Learning</li></ul>The Chronicle of Higher Education's "Great Colleges to Work For®" is designed to recognize colleges that have been successful in creating great workplaces and to further research and understanding of the factors, dynamics and influences that have the most impact on organizational culture at higher education institutions.Lone Star College has been recognized in multiple categories.Campus Marketing StatementLone Star College-CyFairLone Star College offers high-quality, low-cost academic transfer and career training education to 80,000+ students each semester. LSC has been named a 2023 Great Colleges to Work For® institution by the Chronicle of Higher Education. LSC consists of eight colleges, seven centers, eight Workforce Centers of Excellence and Lone Star Corporate College.Located in suburban northwest Houston in the heart of the CyFair Community, the college provides a full range of offerings including unique programs in fire science technology, logistics management and sonography. Since opening our award winning campus in 2003, the college has experienced record growth and supports an exciting learning environment that brings together state-of-the-art technology and active, collaborative learning.Location address is 9191 Barker Cypress Road, Cypress, TX 77433.Job DescriptionPURPOSE AND SCOPE:The Administrative Specialist III, under limited supervision, has oversight of administrative functions in a large/significant area.&nbsp; Provides a high level of clerical, analytical, administrative, and operational support.&nbsp; Responsible for the performance and coordination of support functions such as scheduling, process maintenance, communications, workflows, supplies, information processing and staff support. &nbsp;Position will perform functions that require an awareness of LSC¿s policies and procedures.&nbsp;ESSENTIAL JOB FUNCTIONS:<ul><li>Organizes and coordinates general office operations, including but not limited to supervising, training and coordinating the workload of clerical staff, ensuring adequate office coverage, overseeing efficient workflows, maintaining departmental schedules and calendars, and assisting staff with basic daily functions as needed</li><li>Troubleshoot questions, inquiries, and complaints and directs them to the appropriate person</li><li>Coordinates a variety of meetings and maintains scheduling of office conference room for campus</li><li>Produces a variety of detailed reports and documents, including but not limited to performing research, typing, coordinating, proof reading, printing, and compiling</li><li>Coordinates the maintenance of general office equipment with internal departments (OTS) and/or external vendors</li><li>Assists with training and oversight of new employees within assigned area</li><li>Tracks and maintains inventory of supplies.&nbsp; Manages the process of purchasing supplies and services and prepares all appropriate documentation, following LSC purchasing guidelines. Confirms receipt of all goods and services.</li><li>Assists with departmental budget preparation and maintenance. May track expenditures on a monthly basis and completes budget analyses throughout the year, in addition to expense projections, trend reports, and ad hoc reports as required for leadership</li><li>Accurately enters and submits expense reports as needed</li><li>Responds to routine correspondence on own initiative, or drafts response for manager¿s review on correspondence that requires Manager¿s signature</li><li>Plans and coordinates a variety of meetings, events, trainings, etc., including but not limited to venue reservations, space assignment, handouts and meal arrangements</li><li>Responsible for other reasonable, related duties as assigned</li></ul>KNOWLEDGE, SKILLS AND ABILITIES:<ul><li>Able to make decisions in the absence of Management according to departmental procedure</li><li>Excellent attention to detail</li><li>Strong leadership skills</li><li>Strong oral, verbal and interpersonal communication skills</li><li>Strong problem-solving skills</li><li>Excellent customer service skills</li><li>Ability to use and learn a variety of software products</li><li>Ability to effectively and efficiently work on multiple projects</li><li>Ability to document and track expenses</li></ul>PHYSICAL ABILITIES:The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items, such as papers, books, or small parts; or driving an automobile. No special physical demands are required to perform the work.WORK SCHEDULE AND CONDITIONS:&nbsp;&nbsp;<ul><li>Equipment used includes, PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone and other general office equipment</li><li>Interface with internal and external contacts as needed to carry out the functions of the position</li><li>Work is performed in a climate-controlled office with minimal exposure to safety hazards</li></ul>REQUIRED QUALIFICATIONS:<ul><li>High school diploma or GED and at least 3 years of experience, or an equivalent combination of experience and education</li></ul>PREFERRED QUALIFICATIONS:<ul><li>Associate degree or higher</li></ul>SalaryHiring salary range is $33,540 - $38,571Lone Star College provides a hiring salary range for all posted full-time non-faculty positions.&nbsp; Where your salary offer would fall in that range is determined by your related experience and education.&nbsp; Should you receive an offer of employment from Lone Star College, the resume submitted in the application process will be utilized to calculate your salary offer.&nbsp; The information outlined below will provide the Office of Human Resources everything needed to determine an accurate starting salary.Your resume should provide a complete picture of your work experience.&nbsp; The resume should include the following information for each position listed:<ul><li>Length of time (specific months and years) of employment</li><li>If the position was full time or part time</li><li>If the position was paid or unpaid</li><li>Level of degree completed including date earned.</li><li>Unofficial transcript for highest earned degree</li></ul>Additionally, any certifications listed as required or preferred in the Lone Star College job description should be included in the resume submitted.Benefits Marketing StatementBy joining our top-notch institution, you will enjoy being a part of an organization that offers a supportive, collegial work environment and excellent work/life balance. This includes a full comprehensive and competitive benefits package, a generous number of paid holidays and vacation days, wellness programs, tuition waiver, professional development opportunities and more.Special InstructionsGo to the Job Search page, click on ‘My Activities’ at the top of the page. Under My Cover Letters and Attachments you will click on ‘Add Attachment.’ Please be sure to put the Job ID# in the title once you name your file for cover letters only, unless you attached your cover letter with your resume.If you are applying for an Instructional position (i.e. Faculty, Adjunct Faculty, Instructor), please ensure you include the following to be considered: Resume/CV, Cover Letter, Teaching Philosophy, and unofficial transcripts. You must limit your file name for any attachment to 40 characters or less.How to ApplyALL APPLICANTS MUST APPLY ONLINE ONLYWe will not accept application material received via fax, email, mail, or hand delivered.Postings for part-time and adjunct positions are active for the academic year.&nbsp; By selecting the option to receive notifications on your profile, you will begin receiving electronic communication regarding new opportunities with Lone Star College (LSC).If selected for an interview, a recruiter will contact you by phone, or email to schedule an interview.Lone Star College participates in the E-Verify program, under which Lone Star College provides the federal government with information from each new employee's Form I-9 to confirm that the employee is authorized to work in the United States.More information on the E-Verify program is available at <a href="http://www.dhs.gov/E-Verify" target="_blank">www.dhs.gov/E-Verify</a>.Lone Star College is an EEO Employer. All positions are subject to a criminal background check.

Administrative Specialist III

ABOUT GREYSTARGreystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $290 billion of real estate in 247 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 857,400 units/beds globally, and has a robust institutional investment management platform comprised of more than $76 billion of assets under management, including over $34 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit <a href="http://www.greystar.com" target="_blank">www.greystar.com</a>. JOB DESCRIPTION SUMMARYJob Description Buscamos a alguien que haga que la estancia de nuestros huéspedes sea inolvidable, brindando una experiencia excepcional y asegurando que los niveles de servicio excedan sus expectativas. La persona seleccionada será parte del equipo de Recepción y llevará a cabo tareas administrativas y de atención al cliente para nuestros huéspedes buscando alcanzar los objetivos de ocupación y fidelidad.JOB DESCRIPTIONResponsabilidades del rol:· Dar soporte a la creación de una experiencia memorable para nuestros residentes excediendo sus expectativas · Brindar todos los aspectos del servicio al cliente, incluyendo un servicio completo que anticipe y supere las expectativas de nuestros huéspedes. · Proveer un servicio proactivo de recepción y de atención al cliente para todos los huéspedes, asegurando que todas las consultas sean atendidas de manera oportuna. · Responder llamadas y completar las tareas asociadas o asignarlas a los equipos correspondientes para resolverlas de forma apropiada. · Colaborar en las visitas programadas a los apartamentos. · Asistir con los preparativos del aparta hotel, incluyendo los procesos de entrada y salida de los residentes. · Dar soporte a la gestión de eventos de las actividades de los residentes dentro de la residencia. · Completar regularmente las actividades de Seguridad e Higiene alineadas a las políticas y procedimientos de la compañía. · Completar otras tareas asignadas cuando fuera necesario.Responsabilidades organizacionales:· Seguir políticas y procedimientos asegurando el cumplimiento de los requerimientos reglamentarios, los estándares organizacionales y los procesos operacionales relativos a las áreas de responsabilidad y reportar los incumplimientos o fallas de los procesos y políticas a las personas apropiadas. · Demostrar comportamientos apropiados de seguridad en concordancia con las políticas procesos y estándares de la compañía, del edificio y del departamento de seguridad e higiene reportando inmediatamente cualquier inconveniente de los equipamientos mecánicos o electrónicos, cualquier lesión o accidente de empleados, visitantes o residentes y cualquier otro problema de seguridad a las personas apropiadas. · Identificar áreas de mejoras y ofrecer sugerencias para mejorar la eficiencia y la productividad. · Mantenerse actualizado sobre los cambios actuales de tecnología, procesos y estándares dentro de la industria y las áreas de responsabilidad participando en actividades de capacitación internas o externas y aplicar los conocimientos a las áreas de responsabilidad.

Greystar

ES Customer Service Administrator

$1,000 Sign on Bonus for bilingual in&nbsp;Mandarin, Cantonese, Vietnamese, Spanish, Haitian Creole, and/or Portuguese!&nbsp;Join our passionate, dedicated team of professionals who make a lasting difference in the lives of children and families!&nbsp;Our Step One Early Intervention program is a family centered, community-based program that works in partnership with families to understand and meet the individual needs of children. Step One supports the relationship between young children and their families. We provide educational and therapeutic services to children from birth to three years with special needs and provide support and education to their families.The Program Administrative Assistant has the&nbsp;responsibility&nbsp;for...&nbsp;<ul><li>Accurate data Entry of evaluation and IFSP data into TBR, including verification that TBR information accurately uploads into the DPH Client System&nbsp;</li></ul><ul><li>Processing of intake packets, including mailing releases for medical records&nbsp;</li></ul><ul><li>Processing of initial, including notification of referral sources and pediatrician&nbsp;</li></ul><ul><li>Processing of annual, 6 month review, and exit evaluation packets, including mailing of releases and information to pediatrician&nbsp;</li></ul><ul><li>Filing completed packets in the medical record&nbsp;</li></ul><ul><li>Filing progress notes and other information in medical records&nbsp;</li></ul><ul><li>Ensure the office is neat and organized&nbsp;</li></ul><ul><li>Provides back up phone coverage for intake coordinator&nbsp;</li></ul><ul><li>Work as part of the administrative team, providing back up for tasks as needed.&nbsp;</li></ul><ul><li>Performs other duties/projects as assigned by program director or clinical director&nbsp;</li></ul>We offer a competitive salary and a great benefit package!&nbsp;•Commitment to provide quality training to our staff•Health/Dental insurance&nbsp; •Employee recognition awards&nbsp; •Company contributions to retirement plan&nbsp; •Company paid life insurance&nbsp; •Opportunities to attend in-service trainings and more…&nbsp;<h4>Required Skills</h4><ul><li>Time management and organizational skills</li><li>Excellent data entry skills with attention to detail and accuracy</li><li>Computer proficiency and ability to learn systems</li><li>Excellent customer service and interpersonal skills</li><li>Ability to successfully work as part of a team</li><li>Ability to gain a solid understanding of Step One's mission and services</li></ul><h4>Required Experience</h4><ul><li>One to two years office experience with demonstrated effective communication skills and proven organizational and interpersonal skills preferred</li><li>Medical office experience preferred</li></ul>Aspire Health Alliance is committed to and passionate about diversity, equity, and inclusion. &nbsp;We celebrate, support and promote diversity of thought, culture, and backgrounds.&nbsp; As an employer committed to equal opportunity, we base all employment decisions on each individual’s capabilities and qualifications, without regard to race, color, religious creed, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, veteran status, genetics, or any other protected characteristic.&nbsp; Aspire Health Alliance strives to fully reflect the clients and communities we serve and believes that a diversity of interests and cultures leads to a stronger and more innovative organization.

Aspire Health Alliance

Program Administrative Assistant - Early Intervention

What's next for you is the first priority for us! With over 45 programs from associate to doctoral degrees, South University is a private institution dedicated to providing educational opportunities that spark the intellectual, social and professional development of a diverse student population.&nbsp; Our 120-year story—past, present and future—is a history formed by the many individuals who have developed the education and spirit of community that have become our pledge to the students, faculty, staff, alumni and supporters of South University. Online and at our 8 locations and 2 learning sites, we take pride in our welcoming environment; one-on-one support and personalized attention that helps students define goals and identify the means to pursue them. Our small classes feature hands-on experiences that not only shape students’ skills and excellence in their chosen fields but also shape their characters through encouraging community involvement, volunteerism and the pursuit of life-long learning.&nbsp;&nbsp; Visit <a href="http://www.southuniversity.edu&nbsp;today" target="_blank">www.southuniversity.edu&nbsp;today</a> to learn more about what makes us stand apart as a place to Belong, Believe and Become, a place where you can make a difference in the lives of students eager to learn and grow. South University, the right direction for a brighter future.Benefits: *Medical *Dental *Vision FSA/HSA Tuition Assistant Program Long/Short Term Disability Life Insurance Employee Assistance Program401K Match&nbsp; &nbsp;Paid Time Off 12 Paid Holidays * includes domestic partner coverage POSITION SUMMARY:Responsible for recruiting qualified applicants for admission to the University in accordance with state and federal accreditation and institution policies and regulations, consistent with the highest ethical standards. The Admissions Representative is responsible for managing time and inquiry resources to generate interest in our programs. This position will conduct a high quantity of prospective phone contacts to secure appointments and interview activity and conduct follow-up activity with unresolved interviewees and future class applicants. They will work interdepartmentally with student support services to maintain and matriculate students. The incumbent must ensure that the South University philosophy is considered in carrying out the duties and responsibilities of this position: quality services to clients; development, growth, involvement, and recognition of employees; sound economic principles; and maintenance of an environment conducive to innovation, positive thinking, and expansion. KEY JOB ELEMENTS: <ul><li>Accurately and completely explain educational programs, expected outcomes, student services, and financial considerations to students, parents, and educators.</li><li>Manage inquiries to achieve weekly goals of prompt contact and performance activity; utilize approved recruitment policies/formats; make prompt and effective contact with inquiries and redirect unqualified candidates based on incompatible career goals.</li><li>Secure new inquiries (Personally Developed Referrals) by directly asking phone and in-person contacts about referrals of others interested in programs offered.</li><li>Schedule and conduct interviews, pursue qualified candidates for enrollment, and determine the appropriateness of candidates for enrollment based on career goal compatibility.</li><li>Accurately forecast projected new students on a periodic basis for admissions leadership.</li><li>Consistently conduct follow-up meetings, monthly at a minimum, with all applicants to ensure successful matriculation.</li><li>Assist other personnel and departments with data collection and problem-solving.</li><li>Participate in appropriate recruitment and enrollment activities, including open houses, regional presentations, training sessions, orientation programs, career days, community outreach, employer partnerships, etc.</li><li>Other duties as assigned.</li></ul>REQUIREMENTS:<ul><li>Bachelor’s degree in business or a related field and one year of successful admissions or sales experience OR associate’s degree and three years of successful admissions or sales experience. (Salary level will be based on degree level).</li><li>Sincere interest in helping others achieve life goals.</li><li>Excellent written and verbal communication skills.</li><li>Strong interpersonal skills with both faculty and student populations. </li><li>Superior organizational and problem-resolution skills. </li><li>Goal-oriented and highly ethical. </li><li>Strong expertise with MS Office and field-related hardware, software packages, and systems for reporting features.</li><li>Ability to interact effectively as either a leader or a team member and work collaboratively with other departments. </li><li>Ability to listen to customers (e.g., staff, etc.) and to understand and respond positively to their requests. </li><li>Ability to adapt to changing assignments and multiple priorities. </li><li>Ability to manage multiple tasks and successfully meet deadlines.</li></ul>ENVIRONMENT:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position. While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, through email video conference and other electronic means, move about the office or school, handle various types of media and equipment, and visually or otherwise identify, observe and assess. The employee is occasionally required to lift up to 10 pounds unless otherwise specified in the job description. South University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student and graduate success. We are committed to building and developing a diverse environment where a variety of ideas, cultures, and perspectives can thrive.#ZR Apply Now <h4>Other details</h4><ul><li> Job Family All Positions</li><li> Required Education Associate Degree</li></ul>

South University

Admissions Representative

Provides administrative and clerical support to the DSCC Henry County Center.
Working Conditions:
Sedentary: Deskwork; occasional travel may be required for college or program activities. Normal range of movement required. Minimal Hazard/Exposure: Standard office settings. At least minimal environmental controls to assure health and comfort.
Duties and Responsibilities:
<ul>
<li>Serve in a receptionist role while supporting various administrative functions of the Center.</li>
<li>Complete payments from students.</li>
<li>Assist students with library access including checking out books, computers, calculators and making student IDs.</li>
<li>Maintain Zoom courses for students at the center including troubleshooting equipment.</li>
<li>Clean the classrooms and office areas.</li>
<li>Serve as a primary customer service agent for students who register for classes at the Center.</li>
<li>Maintain a calendar to assist students with scheduling advising and testing appointments, at the Henry County Center, eventually utilizing Appointments Plus software.</li>
<li>Complete certifications requirements in order to assist with proctoring tests.</li>
<li>Collect tests and other course materials for faculty when necessary.</li>
<li>Provide support services to faculty and students.</li>
<li>Utilize the Banner software program to assist students with student enrollment and registration needs.</li>
<li>Provide accurate information and pertinent forms relating to all Admissions Office and Business Office requirements in a timely manner.</li>
<li>Assist students with the registration and priority registration processes for credit and noncredit courses.</li>
<li>Assist with planning and completion of community events.</li>
<li>Assist with Dual Enrollment at the local high schools when needed, including acting as a substitute in the classroom when needed.</li>
<li>Manage office technology, i.e. copiers, fax machines, telephones, etc.</li>
<li>Assist with establishing and maintaining classroom schedules and other room assignments.</li>
<li>Process key requests for faculty and staff.</li>
<li>Lift and move equipment and furniture.</li>
<li>Maintain office files that are pertinent to this position.</li>
<li>Maintain an office supply list and occasionally order supplies when needed.</li>
<li>Provide minimal leadership and support to student organizations when necessary.</li>
<li>Occasionally serve as a courier between the Center, local financial institutions and area high schools as required.</li>
<li>Complete travel requests and authorizations.</li>
<li>Ability to communicate effectively with internal staff, students, and community stakeholders.</li>
<li>Scan and archive student records for the Emergency Medical Services Program.</li>
<li>Have a flexible schedule to adjust hours around classes, including evenings.</li>
<li>Perform other duties as assigned.</li>
</ul>
Minimum Requirements of Education and Experience:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
<ul>
<li>High school/GED graduate.</li>
<li>Minimum of one-year clerical office experience with working knowledge of Microsoft Word, Excel and Outlook.&nbsp;</li>
<li>Experience setting up distance learning classes such as Zoom</li>
<li>Experience working with high school or college students</li>
</ul>
Minimum starting salary is $28,400 annually ($14.57 per hour). With additional experience pay increases to a maximum of $34,100.
Dyersburg State offers a comprehensive benefits package, including but not limited to the following:
<ul>
<li>Vacation and Sick Leave</li>
<li>14 paid holidays</li>
<li>Medical, dental, vision and life insurance</li>
<li>Retirement plans</li>
<li>Optional 401K and 403B Deferred Compensation Plans</li>
<li>Educational benefits for the employee and their spouse and dependents</li>
<li>State Employee Discount Program with over 900 merchants</li>
</ul>
Special Instructions to Applicants:
To be considered for this position applicant must submit an application, a resume, cover letter, and transcripts if applicable.&nbsp; &nbsp;Unofficial transcripts are acceptable for the application process; but official transcripts are required upon hire. You also must provide the contact information for a minimum of three (3) professional references.
Your skills, abilities, qualifications, and years of experience will be evaluated using only what is recorded on your application. Incomplete applications will not be considered.
A completed satisfactory background check will be required before hire.&nbsp;
Dyersburg State Community College&nbsp;is a TBR and AA/EEO employer and does not discriminate against students, employees, or applicants for admission or employment on the basis of race, color, religion, creed, national origin, sex, sexual orientation, gender identity/expression, disability, age, status as a protected veteran, genetic information, or any other legally protected class with respect to all employment, programs and activities.

Motlow State Community College


      Administrative Support Staff
    

Title: Temporary- Front Desk/Receptionist
Institution:&nbsp;Volunteer State Community College
Campus Location: VSCC-Cookeville Center
Job Summary:
Receives and directs callers and visitors to the Cookeville campus.
Job Duties:
Answers switchboard / telephone; directs caller, based on nature of call, to appropriate office/person or gives appropriate directions to the campus over the phone. Answers inquiries and provides factual information pertaining to the campus verbally. Greets visitors, determines nature of business, directs them to appropriate office/person and notifies appropriate person of visitor’s arrival. Sorts and distributes mail for faculty and staff. Assists with special events as needed. Other duties as assigned.&nbsp;
Minimum Qualifications:
High School diploma or GED equivalent. One year of experience in an office setting.
Preferred Qualifications:
Associate’s degree. Experience in higher education.
Knowledge, Skills, and Abilities:
Experience with Microsoft Office software. Skill in telephone etiquette and courteous communications with public. Knowledge of standard office practices, procedures, and various office equipment. Demonstrates excellent communication skills both written and verbal. Exhibit positive customer service philosophy.
Pay Rate: $14.00 per hour
Special Instructions to Applicants:
Unofficial transcripts are acceptable for the application process. Official transcripts will be required upon hire.
Applicants may be subject to a background check.
Work Hours: Part-time. Hours may vary depending on need.
This position may work at the Cookeville or Livingston campus depending on College needs, but the primary location will be the Cookeville campus.


      Temporary- Front Desk/Receptionist
    

<dt><h4>Description</h4></dt>Pay Grade: I Click HERE for Video&nbsp;Who we are. We protect lives.The Georgia Department of Public Health is the lead agency entrusted by the people of Georgia to proudly protect lives and promote healthy lifestyles in diverse communities statewide. We are committed to preventing disease, injury, and disability; promoting health and well-being; and preparing the State of Georgia for responding to disasters. &nbsp; &nbsp; What we offer.&nbsp;As a member of the Georgia Department of Public Health team, you will join a passionate group of individuals who are dedicated to making an impact. &nbsp;No matter your role, you will individually contribute to protecting the lives of all Georgians while receiving a wide range of benefits, so you can:<ul><li>Make a Professional Impact – Build your career where it matters and protect lives in the community where you live, work, and play</li><li>Enjoy Workplace Flexibility&nbsp;– Experience flexibility in how you work so you can be your best self for you and Georgia Residents</li><li>Work with&nbsp;a Dynamic and Diverse Team– Collaborative and inclusive way of working where employees share ideas and leverage collective strengths&nbsp;</li><li>Achieve Career Longevity – Countless opportunities for continuous learning/development that support a long-term career</li><li>Take Part in a Hands-on Working Culture – Unique culture of active engagement and problem-solving, no matter your role</li><li>Feel Pride in Where you Work – Be part of making an impact in public health alongside dedicated people just like you.</li></ul> <dt><h4>Job Responsibilities</h4></dt> Under limited supervision, works and communicates with the general public, internal customers and/or external customers to provide information and recommendations targeted to meet customer expectations. Resolves highly complicated issues involving customer service and/or conducts advanced research on governing policies, procedures or laws to respond to clients or visitors.Primary Duties &amp; Responsibilities: <ul><li>Provides high level administrative support to the Program Director</li><li>Helps with problem resolution to claimants, including employers, staff, clients, outside agencies, and the public.&nbsp;</li><li>Assists with resolution of detailed programmatic and personnel issues and questions.&nbsp;</li><li>Acts as a representative for the Director at meetings, organizational functions, and to community and partner organizations. Including County Board of Health meetings, the Community Advisory Board, etc.&nbsp;</li><li>Manage sensitive matters with a high level of confidentiality and discretion, especially decisions directly impacting the operations of the center.</li><li>Sustains a calendar of meetings and events for the center and the Director.&nbsp;</li><li>Prepare Word, Excel, PowerPoint presentations, agendas, reports, special projects and other documents in support of objectives for the organization, including maintaining all contracts and memorandums of understanding (MOU).</li><li>Drafts and prepares correspondence for internal announcements and meetings for the Director.&nbsp;</li><li>Supports routine administrative functions for the Director and agency, including travel, vendors, telecommunications, contracts, purchasing, personnel, etc.&nbsp;</li><li>Documents (e.g. logs, posts, records, etc.) data/information such as organizational unit or program area work activity, productivity, budget expenditures, investigative reports, and resource utilization.</li><li>Evaluate and monitor program services and operational efficiency by conducting audits and analysis and preparing reports or recommendations for improvement. Provides technical assistance and program information to customers.&nbsp;</li><li>Gathers detailed or confidential information, conducts interviews, etc.&nbsp;</li><li>May assist in the operation, management and planning of the organization.&nbsp;</li><li>Provides assistance and problem resolution to claimants, employers, staff, other agencies, and/or the general public.&nbsp;</li><li>Performs job responsibilities with minimal supervision.&nbsp;</li></ul><dt><h4>Minimum Qualifications</h4></dt>Bachelor's degree from an accredited college or university AND Three years of advanced experience in a customer service setting communicating information OR Five years of advanced experience in a customer service setting communicating information OR Two years of experience required at the lower level Customer Svc Rep 3 (GST122) or position equivalent.<dt><h4>Additional Information</h4></dt>The Georgia Department of Public Health commissioner and leaders encourage all employees to engage in regular wellness activities and to make lifestyle choices that promote health and well-being.&nbsp; &nbsp; The use of wellness breaks during the workday is authorized to support this philosophy and assist employees in meeting their wellness goals. &nbsp;A maximum of 30 minutes in a given workday may be used to engage in wellness activities, generally in the form of two 15-minute breaks or one 30-minute break. &nbsp;&nbsp; Employment Information &nbsp;&nbsp; Current State employees are subject to State Personnel Board rules regarding salary. &nbsp;&nbsp; DPH accepts educational credentials recognized by the Council for Higher Education Accreditation (CHEA) and/or the US Department of Education (DOE). DPH will contact educational institutions to verify degree, diploma, licensure, etc. &nbsp;&nbsp; The candidate selected for this position may be subject to pre-employment drug screening and a criminal background check. Relocation assistance is not provided. As an employee of DPH, in the event of an identified emergency you may be required, as a term and condition of employment, to assist in meeting the emergency responsibilities of the department. &nbsp;&nbsp; If you require accommodations under the American Disability Act (ADA), email you request to&nbsp;<a href="mailto:DPH-HR@dph.ga.gov" target="_blank">DPH-HR@dph.ga.gov</a> by the closing date of this announcement. &nbsp;&nbsp; DPH is an Equal Opportunity Employer ADA Statement The Georgia Department of Public Health is committed to providing access and reasonable accommodation in its services, programs, activities, and employment for individuals with disabilities. &nbsp;If you require accommodations under the American Disability Act (ADA), email request by the closing date of this announcement to:&nbsp;<a href="mailto:DPH-HR@dph.ga.gov" target="_blank">DPH-HR@dph.ga.gov</a>.Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered but may not receive an interview. Selected applicants will be contacted by the hiring agency for next steps in the selection process. Applicants who are not selected will not receive notification. &nbsp;&nbsp; This position is subject to close at any time once a satisfactory applicant pool has been identified.

Executive Assistant to the HOPE Center Director (Macon, GA)

Quality Assurance Specialist&nbsp;Interested candidates must apply to the Quality Assurance Specialist posting by visiting careers.paturnpike.com by November 27, 2024.&nbsp;Posting Start Date:&nbsp;November 14, 2024&nbsp;Posting End Date:&nbsp;November 27, 2024&nbsp;Position Number:&nbsp;80003766&nbsp;Union:&nbsp;Non-Union&nbsp;FLSA Status:&nbsp;Salaried Non Exempt&nbsp;Department:&nbsp;Toll Collection Operations&nbsp;Salary Grade:&nbsp;N-14&nbsp;Salary Range:&nbsp;$63,294.40 - $94,931.20&nbsp;Employment Type:&nbsp;Full Time&nbsp;Building Location:&nbsp;Central Office Building&nbsp;Building Street:&nbsp;700 S. Eisenhower Boulevard&nbsp;Building City:&nbsp;Middletown&nbsp;Building State:&nbsp;Pennsylvania (US-PA)&nbsp;Building Zip Code:&nbsp;17057&nbsp; &nbsp;The Pennsylvania Turnpike Commission, opened on October 1, 1940, is known as “America’s First Superhighway”!  Our mission is to operate a safe, reliable, customer-valued toll road system that supports national mobility and commerce.  The PTC operates a 565-mile system with over 205 million transactions annually.  Together, we are building the highway of the future.&nbsp; &nbsp;The Commission values its team members and understands the importance of work/life balance to the health, well-being and productivity of its team. Therefore, this position may be eligible for Flexible Work Options* such as:&nbsp;Hybrid Work - combination of remote and in-person reporting&nbsp;Alternate Work Schedule - flexibility to adjust work schedule length to complete work week in fewer days&nbsp;*Some options may require completion of probationary period. &nbsp; &nbsp;The Commission requires all employees to establish PA residency within 6 months of hire and to maintain PA residency, regardless of Flexible Work Options. &nbsp;Applicants must be currently authorized to work in the United States on a full-time basis.  The Commission will not sponsor applicants for work visas.&nbsp;Job Purpose and Summary&nbsp;This position is responsible for unifying the customer experience for the Pennsylvania Turnpike Commission (PTC) customer contact centers, including but not limited to, the Customer Assistance Center (CAC), and the E-ZPass Customer Service Center/Violation Processing Center (CSC/VPC). Incumbent will primarily work to provide general support to the CAC, with some responsibilities in other customer service areas. Work is generally performed with independence and reviewed by a manager for direction, overall performance, and quality/effectiveness of services provided. This position functions as a lead worker over lower-level employees within the CAC.&nbsp;Essential Functions &amp; Responsibilities&nbsp;Leads the day-to-day performance of staff including supervision, delegation of work assignments and review of services provided.  &nbsp;Addresses more complex customer concerns and issues that are escalated from lower-level representatives. Communicates with other departments to address customer service issues and provide customer feedback.&nbsp;Designs, implements, and manages a comprehensive training program comprised of materials, manuals, and guides for the customer contact centers. Maintains and updates the CAC Representative resource guide/training manual and ensures all call center processes are documented and available for reference.&nbsp;Identifies areas of improvement with call handling and provides targeted coaching and constructive feedback as necessary.&nbsp;Assists in the development of quality assurance review forms which determine operational measurements and standards (i.e.: Key Performance Indicators (KPI), Service Level Agreements (SLA), etc.) to monitor and assess performance levels of call centers. Updates quality standards and benchmarks for customer interactions on a regular basis.&nbsp;Conducts and analyzes quality assurance reviews by monitoring, scoring, and tracking customer calls at various call centers. Tracks customer inquiries, complaints, and interactions. &nbsp;Gathers data from various sources, including call metrics, customer feedback, performance reports, and uses statistical tools and software to analyze, identify patterns, and prepare reports for management review and validation.&nbsp;Administers the Over-Dimensional Permit program. Issues permits; resolves account issues related to permit payments; interprets and explains the rules, regulations, and restrictions; and liaisons with the Pennsylvania State Police (PSP) and other PTC departments. &nbsp;Performs quality assurance of the Over-Dimensional Permit program reviewing and monitoring video of travel movements to verify compliance with Travel Restriction Rules and regulations. Prepares reports to identify trends and provides to management for review and validation.&nbsp;Conducts thorough research to stay current with industry trends and best practices, keeping up to date with the latest developments in AI solutions to improve operations and to ensure the call center remains at the forefront of modern customer service. Identifies innovative opportunities and recommends alternative ways to enhance the customer experience.&nbsp;Remains accessible for urgent issues or emergencies that arise outside of normal working hours and serves as a substitute when needed for 24/7 on call response providing information during real time events, incident management, and property damage investigations.&nbsp;Monitors, analyzes. and updates business rules, processes, and procedures to ensure standardization as they relate to customer service practices.&nbsp; Creates and distributes customer surveys to collect and analyze data regarding customer communications.&nbsp;Conducts onboarding for new employees to ensure that they have the necessary credentials, tools, software programs, orientation, and training required to begin their new job effectively.&nbsp;Assists with departmental projects, and attends, participates, organizes, and represents the PTC at various internal and external events, seminars, trainings, trade shows, meetings, and other community/industry related events.&nbsp;Uses situational awareness to anticipate and prevent accidents.&nbsp;Performs related duties as assigned.&nbsp;Qualifications&nbsp;Eight (8) years of experience in business administration, call center response, or communications; &nbsp; OR&nbsp; Four (4) years of experience in business administration, call center response, or communications, AND a bachelor’s degree in public relations, communications, business administration, or related degree. &nbsp; Equivalent combination of education and/or experience may be accepted. &nbsp;Possession of a valid driver’s license. Must obtain and maintain a valid Pennsylvania driver’s license within six (6) months of employment.&nbsp;Competencies&nbsp;Active Listening&nbsp;Analytical Thinking&nbsp;Attention to Detail&nbsp;Business Acumen&nbsp;Communication Proficiency&nbsp;Conflict Management&nbsp;Customer Service&nbsp;Decision Making and Independent Judgment&nbsp;Problem Solving/Analysis&nbsp;Teamwork Orientation&nbsp;Physical Demands and Work Environment&nbsp;Position demands include frequent speaking, writing, and reading reports. Position requires frequent work at a computer utilizing business programs and PTC specific operating systems. Position requires frequent travel. Occasionally works outside of normal business hours for assigned work assignments.&nbsp;Office environment with low levels of noise, adequate lighting, and comfortable temperature. Field environment may include exposure to moderately adverse and undesirable conditions. Physical environment is generally safe, but safety equipment or precautions must be followed in field conditions.  &nbsp;Benefits&nbsp;The selected candidate will be offered an exceptional benefits package which includes comprehensive medical, dental, vision and prescription coverage, along with a benefit plan for retirement.  In addition, leave programs, tuition reimbursement, employee assistance program, and alternative work schedules are available to employees.  &nbsp;The Pennsylvania Turnpike Commission is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. If you need assistance or an accommodation due to a disability, you may contact the Human Resources Department by calling 717-831-7378.&nbsp;

Pennsylvania Turnpike Commission

Quality Assurance Specialist

Commitment to MissionThis job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position.&nbsp; A commitment to positive interpersonal behaviors, professional communication, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential.Cultural Beliefs<ul><li>One LSC</li><li>Student Focused</li><li>Own It</li><li>Foster Belonging</li><li>Cultivate Community</li><li>Choose Learning</li></ul>The Chronicle of Higher Education's "Great Colleges to Work For®" is designed to recognize colleges that have been successful in creating great workplaces and to further research and understanding of the factors, dynamics and influences that have the most impact on organizational culture at higher education institutions.Lone Star College has been recognized in multiple categories.Campus Marketing StatementLone Star College-Houston North FairbanksLone Star College offers high-quality, low-cost academic transfer and career training education to 80,000+ students each semester. LSC has been named a 2023 Great Colleges to Work For® institution by the Chronicle of Higher Education. LSC consists of eight colleges, seven centers, eight Workforce Centers of Excellence and Lone Star Corporate College.LSC-Houston North Fairbanks is located at Highway 290 and West Little York Road, near the Sam Houston Tollway. The Fairbanks location&nbsp;provides a variety of services to students including advising, registration, counseling, and tutoring. Academic programs include basic transfer courses, developmental studies, and English for Speakers of Other Languages.Location address is 14955 Northwest Freeway, Houston, TX 77040.Job DescriptionPURPOSE AND SCOPE:The PT Receptionist acts as the initial contact person and representative of the assigned department.&nbsp; Performs standard administrative support duties and ensures a customer friendly environment, providing excellent customer service at all times. Activities are generally routine and may be repetitive. ESSENTIAL JOB FUNCTIONS:<ul><li>Answers in-coming phone calls and emails responding to basic questions and/or forwarding calls and issues to appropriate parties as needed</li><li>Greets all visitors to the area in a courteous and professional manner.&nbsp; Answers questions within scope of responsibility, or directs higher-level questions and issues to the appropriate area as needed</li><li>Performs basic administrative support functions, including but not limited to scheduling conference rooms, receiving and logging information, making copies, sorting and distributing mail, preparing basic correspondence or documents, answering routine questions, providing information and directions, and taking and delivering messages for employees</li><li>Maintains neat/organized work area at all times</li><li>May contact outside emergency organizations such as fire, EMS or police if an emergency is indicated</li><li>Responsible for other reasonable related duties as assigned</li></ul>KNOWLEDGE, SKILLS, AND ABILITIES:<ul><li>Excellent customer service skills</li><li>Ability to maintain a positive and courteous attitude and professional demeanor at all time</li><li>Clear and effective written and verbal communication skills</li><li>Strong interpersonal communication and customer-service skill</li><li>Ability and willingness to learn new hardware and software </li><li>Good organizational skills</li><li>Ability to work independently and as part of a team</li><li>Ability to maintain confidentiality at all times</li><li>Strong knowledge of Microsoft Office products</li><li>Strong worth ethic, as well as reliability and dependability</li></ul>PHYSICAL ABILITIES:The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items, such as papers, books, or small parts; or driving an automobile. No special physical demands are required to perform the work.WORK SCHEDULE AND CONDITIONS:&nbsp;&nbsp; <ul><li>Equipment used includes, PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone and other general office equipment</li><li>Interface with internal and external contacts as needed to carry out the functions of the position</li><li>Work is performed in a climate-controlled office with minimal exposure to safety hazards</li></ul>REQUIRED QUALIFICATIONS:<ul><li>High school diploma or GED</li></ul>SalaryHourly Pay Rate is $11.78Benefits Marketing StatementBy joining our top-notch institution, you will enjoy being a part of an organization that offers a supportive, collegial work environment, excellent work/life balance, tuition waiver, participation in a tax deferred retirement plan and more.Special InstructionsGo to the Job Search page, click on `My Activities' at the top of the page. Under My Cover Letters and Attachments you will click on `Add Attachment.' Please be sure to put the Job ID# in the title once you name your file for cover letters only, unless you attached your cover letter with your resume.If you are applying for an Instructional position (i.e. Faculty, Adjunct Faculty, Instructor), please ensure you include the following to be considered: Resume/CV, Cover Letter, Teaching Philosophy, and unofficial transcripts.You must limit your file name for any attachment to 40 characters or less.PLEASE NOTE - although location on posting is listed as Houston North Fairbanks, hire could be assigned and work at any/all of the four Houston North locations, as needed.&nbsp; Locations include Houston North&nbsp;Greenspoint, Houston North Victory, Houston North Fairbanks and&nbsp;Houston North Fallbrook.How to ApplyALL APPLICANTS MUST APPLY ONLINE ONLYWe will not accept application material received via fax, email, mail, or hand delivered.Postings for part-time and adjunct positions are active for the academic year.&nbsp; By selecting the option to receive notifications on your profile, you will begin receiving electronic communication regarding new opportunities with Lone Star College (LSC).If selected for an interview, a recruiter will contact you by phone, or email to schedule an interview.Lone Star College participates in the E-Verify program, under which Lone Star College provides the federal government with information from each new employee's Form I-9 to confirm that the employee is authorized to work in the United States.More information on the E-Verify program is available at <a href="http://www.dhs.gov/E-Verify" target="_blank">www.dhs.gov/E-Verify</a>.Lone Star College is an EEO Employer. All positions are subject to a criminal background check.

Part-Time Receptionist, Student Services

As an administrative assistant for the student success and advising department, you will receive all incoming calls and determine the most appropriate staff member to address the caller's needs. You will manage the departmental email account and process supply requests via the building's designated supply person to ensure that adequate supplies of all departmental publications are available in the office. You will assist with data entry, generate COGNOS reports, and help advisers create orientation packets for incoming students each quarter. In this role, you are responsible for assisting advisers with event preparation, which includes departmental and student meetings/advisement and reserving event locations. You will also help with appointment scheduling and providing referrals to internal departments such as the office of the registrar, student involvement, or counseling and student support services.The successful candidate will be able to meet deadlines and work accurately and with confidentiality. The candidate should be capable of collaborating with multiple departments and thrive in a fast-paced environment. The candidate must exhibit exceptional customer service, communication, and organizational skills. They should also display a commitment to honesty, integrity, and discipline.Minimum Qualifications:  &nbsp;<ul><li>Bachelor's degree</li><li>At least one year of related experience</li><li>Computer skills, including Microsoft Office Suite software</li></ul>Preferred Qualifications: <ul><li>Successful work experience in an educational environment</li><li>Experience with Banner software</li></ul>Work Hours: The university work week is Sunday through Saturday. Most offices are open Monday through Friday 8:30 a.m. to 5:30 p.m. To accommodate business needs, employees may be assigned to other workdays and/or hours, including weekends and evenings.   &nbsp;  &nbsp;ADA Tag: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements and minimum qualifications listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions and/or meet the minimum qualifications. &nbsp;

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