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Company Name:
Sutter Health
Approximate Salary:

Auburn, California
United States
Position type:
Experience level:
Education level:

Patient Services Coordinator, Diagnostic Imaging - Limited Term (Full time-Days)


Determines and revises clinician and patient scheduling, and works under the direction of clinicians to schedule and

coordinate inpatient and outpatient procedures. This position counsels patients regarding pre-operative and postoperative

instructions and tests, ensuring all necessary steps have been completed prior to scheduled procedures. 

Verifies insurance coverage and obtains the necessary referrals/authorizations for all services rendered. Works with

clinicians to accurately and compliantly code and post the clinicians' charges and co-payments using the Front Desk

Check-In/Check-Out process. Has the ability to cover any non-clinical position within the Care Center.

This is a limited term up to 12 weeks benefited position.




High school diploma or equivalent.



Sufficient current knowledge of HMO/PPO insurance programs to correctly assess the need for prior authorization for procedures/referrals and to interpret patient financial information. Sufficient current knowledge of medical billing procedures, including CPT, ICD-9 and HCPCS codes, and medical terminology to accurately enter charge and copayment

data into billing programs to support accurate billing or patients' various medical insurance carriers and ensure appropriate reimbursement in compliance with applicable regulations. Knowledge of physician office scheduling procedures sufficient to create and manage efficient schedules for multiple physicians, as would be typically obtained in a year of similar experience. Administrative knowledge of surgical and medical procedures. Knowledge of medical terminology sufficient to identify, interpret and explain medical procedures to patients, third party payors and medical facility personnel.



Medical office experience sufficient to perform in all duties and aspects of the Care Center front office, including

computerized scheduling and billing, complex coding, and specific and general office duties, as can be obtained

with 2-3 years of experience in a medical office. Specialty medical office experience preferred.



Proven skill in analyzing situations and making timely decisions in areas of accountability. Typing speed and

accuracy at 45 CWPM, allowing for the accurate computer entry of the needed volume of data, and to query

accounts while patients are on the phone. Excellent telephone and customer service skills.

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