Marketing, Customer Experience Specialist, GI

Marketing, Customer Experience Specialist, GI

Castle Biosciences Earns a Top Workplaces USA Award for the Third Consecutive Year!

You won't find a work culture and benefits package like ours every day. Come join our team and a group of colleagues who love working at Castle!

Castle Biosciences Inc. is growing, and we are looking to hire a Marketing, Customer Experience Specialistworking from our remotely from your home office based in the US, with a preferred start date of December 2, 2024.

We are in search of someone who strives for excellence in their work with a positive, can-do attitude! If this sounds like the right opportunity for you in the essential biotech field, consider applying today! Learn more at www.CastleBiosciences.com

EXCEPTIONAL BENEFIT PACKAGE

Excellent Annual Salary + Achievable Annual Bonus Potential 20% + 20 accrued PTO Days annually + 10 Paid Holidays

401K with a 100% Company match of up to 6% of your allowable Contribution, and No Waiting Period

4 health care plan options, with very low premium cost + Company HSA Contribution with HDHP option + Company Stock Grant Upon Hire

Salary Range for this position is $55,000 - $68,000. Salary Range is based on Experience and Education levels.

A DAY IN THE LIFE OF Marketing, Customer Experience Specialist,

This role will dedicate its day to engaging with both new and existing pathology laboratories, collaborating closely with the sales team, and organizing relevant pathology information. A significant portion of its time will be spent making calls to establish and maintain relationships with pathology labs, while also providing support to the sales team. Additionally, the candidate will analyze data to identify trends and insights that can inform decision-making and improve overall performance. This role requires a strong focus on communication, organization, and data analysis to drive success in pathology-related initiatives.

REQUIREMENTS

• Minimum Requirements
  • High school diploma or equivalent required; college degree or some post-high-school course work an asset.
  • Minimum one year of experience in a pathology-related position preferred
  • Minimum two years of experience in customer service role
  • Strive for excellence in all aspects of his/her performance and commitment to continuous self-evaluation and development.
  • Actively displays behaviors that support the mission, vision, and values of Castle Biosciences.

*Please see the attached job description for additional roles, responsibilities, and requirements.

SCHEDULE

• Traditional 8-hour workday, Monday through Friday, with flexibility in scheduling.
• Up to 10% travel required for training and company meetings, as needed.

READY TO JOIN OUR BIOTECH TEAM?

We understand your time is valuable, and that is why we have a very quick and easy application process. If you feel that this would be the right position for you, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

ABOUT CASTLE BIOSCIENCES INC.

At Castle, it all comes down to people. After all, disease doesn't just happen - it happens to people. We believe that disease management and treatment decisions can be better informed through a person's unique biology, which is revealed through the scientific rigor of our innovative, laboratory-developed tests. We are committed to empowering healthcare providers and patients with the goal of improved outcomes.

Every employee at Castle has an impact on patient care, and we work to ensure that everyone finds their work to be both challenging and rewarding. We behave with integrity and treat our colleagues with respect and kindness. Our culture fosters an environment of trust, transparency, and collaboration. We prioritize and encourage internal growth and professional development.

If you are interested in making a difference in the lives of patients while doing something that inspires you, Castle may be the right place for you. Castle Biosciences was ranked #188 by the Financial Times in 2023 as one of Americas' Fastest-Growing Companies.

Castle Biosciences is an Equal Opportunity Employer/Veterans/Disabled.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veterans' status and will not be discriminated against on the basis of disability.

If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail ReasonableAccommodationsRequest@castlebiosciences.com.

This email was created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.

** No third-party recruiters, please

Full Job Description