Clinical Director

Position Title: Clinical Director

Position Summary:Are you a seasoned mental health professional with a passion for leadership and driving meaningful change? New Directions Youth & Family Services is seeking a Clinical Director to lead our 29-I Health Facility team in delivering trauma-informed, culturally sensitive care. In this pivotal role, you'll oversee therapists, provide supervision, ensure regulatory compliance, and champion evidence-based practices that support the well-being of youth and families. With a focus on collaboration and quality improvement, you'll work across our diverse programs and sites, fostering connections with multidisciplinary teams and community partners. Join a dynamic organization dedicated to anti-racism, equity, and justice, and make a difference where it truly matters!

New Directions is an equal opportunity employer committed to championing the principles of anti-racism, justice, and equity. We welcome prospective employees from diverse cultures and backgrounds, for all positions, who will uphold our values and contribute to our mission. We aim to have a leadership and workforce that is reflective of the communities we work in partnership with.

Skills and Qualifications:

• Licensed Clinical Social Worker (LCSW), LCSW-R preferred, or Licensed Psychologist
• Minimum five years of experience providing therapeutic services within the scope of practice

Pay and benefits:

• 3 weeks of paid time off your first year.
• An additional 13 agency holidays.
• Access to life, dental and medical insurance.
• 401k with up to 3% agency matching.
• Tuition Assistance.
• Student Loan Assistance
• $72,000 - $78,000/yr your first year (based on degree and experience).
• Primarily Monday - Friday, 9:00 - 5:00, with some flexibility required and given.
• Mileage reimbursement
• Agency provided cell phone and laptop computer.
• Join our company, where over 30% of our staff have been with us for 10 years or more.

We want to emphasize that the preferred qualifications are not required and that we are committed to helping our future colleagues develop these preferred skills. We strongly encourage those who are passionate about fostering a diverse, inclusive and equitable human service organization to apply.

Full Job Description

Title: Clinical Director (29-I Health Facility)
Department: 29-I Health Facility
Title of Immediate Supervisor: Chief Operating Officer – Child Welfare

POSITION SUMMARY: The Clinical Director provides clinical oversight of the 29-I Health Facility, including supervision of therapists. The Clinical Director will provide trauma-informed supervision that is sensitive to the cultural needs of the population served. The Clinical Director will provide individual and group supervision. The Clinical Director may provide case coverage during staff absences and shortages. The position requires travel across New Directions sites
New Directions is an equal opportunity employer committed to championing the principles of anti-racism, justice, and equity. We welcome prospective employees from diverse cultures and backgrounds, for all positions, who will uphold our values and contribute to our mission. We aim to have a leadership and workforce that is reflective of the communities we work in partnership with.

RESPONSIBILITIES/DUTIES:
Department Management:
Implementation of Article 29-I Health Facility in collaboration with Residential, Agency Operated Boarding Homes, and Foster Care teams
Ensure adherence to 29-I Health Facility and Child and Family Treatment Services and Supports (CFTSS) regulations
Ensure adherence to and accountability for all New Directions Policies and Procedures including the maintenance of internal client records, HIPAA law regarding confidentiality and the release of any client-related information, COA Standards, OCFS and DOH regulations. Support team members with implementation of policy changes
Ensure team members document and communicate critical incidents to all relevant parties, including the NYS Justice Center, OCFS, and DOH, as appropriate
Trauma-Informed Supervision:
Meet regularly with employees in a private face to face setting, on a schedule determined by the employee’s position, caseload, and licensing requirements.
Facilitate group supervision and consultation
Review documentation to ensure quality of services. Ensure documentation is completed in a timely, thorough and individualized manner, including medical necessity, comprehensive assessments, and treatment plans
Complete staff performance evaluations. Provide ongoing feedback and support regarding staff's strengths and needs, developing ongoing plans to address need areas.
Provide regular 1:1 supervision with supervisees, based on New Directions policies and procedures, to ensure that staff utilize strength-based language and approaches with families, and engage with systems and other service providers to ensure a collaborative approach
Ensure New Directions policies and procedures are adhered to regarding staff resignations/terminations and hires; Working in collaboration with the Human Resources department in recruiting, interviewing, hiring and orienting/training new staff, student interns and/or program volunteers
Apprise COO of any significant issues regarding staff.
Monitor CONNECTIONS and Netsmart according to all record requirements and outcomes for cases assigned to agency. Review case files for accuracy and completion of all required documentation.
Provide therapists with ongoing "open-door" supervision, as needed to process crisis situations, as well as for day-to-day troubleshooting
Liaison with psychiatrist
Provide for caseload coverage during absences and vacancies
Clinical and Quality Improvement
Ensure fidelity to the use of evidence-based practices
Develop and review outcome measures and coach supervisees around improvement strategies
Collaboration:
Represent agency in community or inter-agency activities
Develop strong relationships with OCFS and DOH and remain abreast of system developments
Collaborate with multi-disciplinary teams to ensure consistent implementation of treatment plans, positive communication, and problem resolution
Develop and maintain relationships with Managed Care Organizations for coordination of care purposes.
Agency Standards/Norms:
Participate in regular supervision (per New Directions policy and procedure)
Attend all mandatory in-service trainings as per NDYFS policy, OCFS, and DOH requirements
Maintain a flexible schedule based around youth and staff needs, including evenings
Adhere to agency and department policies and procedures
Utilize normative culture
Perform all other duties as assigned by immediate supervisor

Minimum Education and/or Professional Qualifications/Skills
Licensed Clinical Social Worker (LCSW), LCSW-R preferred, or Licensed Psychologist
- Minimum five years of experience providing therapeutic services within the scope of practice
- Supervisory experience preferred
- Knowledge of child welfare and Medicaid

Special – Personal Skills, Qualities, Aptitudes and Physical Requirements
New Directions Youth & Family Services, Inc is an equal opportunity employer. Reasonable accommodations may be made to enable persons with disabilities to perform essential functions.
1. Ability to work effectively with clients, families, staff and community contacts from a variety of cultural and ethnic backgrounds.
2. Ability to deal effectively with children/youth with behavioral, emotional and/or mental health challenges and their families.
3. Ability to accept supervision and perform as part of a team.
4. Ability to be flexible and adapt to change.
5. Ability to interface with people (groups and individuals) and communicate within various mediums (logbooks, E-mail, telephone, written).
6. Must have excellent organizational and communication/interaction skills.
7. Must have a valid driver’s license, adequate auto insurance and meet the criteria for driving set forth in the New Directions Driver’s License policy and Auto Insurance policy.
8. Ability to pass annual physical for Category 1 job classification in accordance with New Directions Employee Health policy.
9. Must comply with Agency safety standards and be responsible for own actions and conduct concerning safety and healthy working conditions.
POSITIONS SUPERVISED: Licensed Behavioral Health Practitioners (6-8)