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Automotive Sales Associate - eCommerce/Retail - Ford Fort Worth

Automotive Sales Associate - eCommerce/Retail - Ford Fort Worth

companyAutoNation
locationForest Hill, TX, USA
PublishedPublished: 12/3/2024
Procurement / Operations
Full Time

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.

So what do you say? Are you ready to be part of something big?

The e-Commerce Sales Associate interacts with hundreds of customers – online, over the phone and in person – to help guide their vehicle purchase in our no-haggle sales environment. Responding to leads in a timely fashion, answering questions, providing information and helping guide customers effectively from phone and internet contact to an in-store experience while providing an exceptional customer experience is key.

​Why should I work for AutoNation?

  • Industry leading benefits, that include: Medical, Dental, Vision, HSA’s and more
  • 401(k) w/Company Match and Financial Planning Guidance that take effect on your FIRST DAY OF EMPLOYMENT
  • Short and Long Term Disability Coverage
  • Company Paid Life and Cancer Insurance
  • Employee Assistance Program
  • Paid Vacation and Sick Time that starts accruing on Day 1
  • Employee discounts on vehicle purchases, services, and parts with AutoNation
  • YOUDecide Program– Discounts on everything from travel to childcare available to all AutoNation Associates
  • Employee appreciation celebrations and internal company-wide contests
  • Advancement opportunities with 300+ retail locations nationwide
  • Employee Referral Program - get bonuses for referring friends and associates for job opportunities with AutoNation. It's that easy!

Position Overview

The AutoNation eCommerce/Phone Sales Associate is responsible for selling new and used vehicles at gross profit, customer satisfaction and volume standards expected by America’s Largest Automotive Retailer.

  • Interact with hundreds of customers – online, over the phone and in person – to help guide vehicle purchase in our no-haggle sales environment.
  • Respond to leads in a timely fashion, answering questions, providing information and help guide customers effectively from phone and internet contact to an in-store experience while providing an exceptional customer experience is key.
  • Help customers select their perfect vehicle, negotiate terms to ensure that payment options meet their lifestyles, budgets, and expectations and close the deal.
  • Following up to ensure customer satisfaction and transition customers to the Service department to support their ownership experience.

What are the requirements?

  • Must be 18 years of age or older
  • Proven ability to provide an exceptional customer experience
  • Drive to set targeted personal income goals consistent with AutoNation’s standards of productivity
  • Proven ability to exceed established automotive sales and customer service goals
  • Excellent communication, consultative, interpersonal and organizational skills
  • The willingness to follow up, and follow-up again, with customers
  • Valid in-state driver’s license and an acceptable, safe driving record
  • High school diploma or equivalent

Compensation & Training Pay:

  • Paid Training for the first 60 Days
  • Commission that increases based on production - the more you sell the more you collect!

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Exciting Benefits and Perks Await You:

  • Competitive compensation and 401k matching

  • Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.

  • Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear

  • Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers

  • Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide

AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.